Job List


Requisition #2328686
Job LocationCanada-British Columbia-Richmond
Job StreamFood, Beverage & Banquets
Job TypePermanent, Part-Time
Salary/Rate$8.60 - $13.85 / Hour
Number of Positions Open1
Posting Date12-Jul-2019
Expiry Date31-Aug-2019
Travel RequiredNot Required
Educational RequirementsN/A
Languages RequiredEnglish
Job Description

River Rock Casino Resort, a subsidiary of Great Canadian Gaming Corporation, is Western Canada’s only Four-Diamond Casino Resort. River Rock has something for everyone, whether you are looking to enjoy our incredible gaming experience in our casino, indulge in our food & beverage options, enjoy some live entertainment in our Theater or enjoy our amazing hotel accommodations. We are nestled along the river offering beautiful scenery and are situated by the Canada Line Skytrain and close to Vancouver International Airport (YVR).


As a member of the River Rock team you will share our VALUES of Team Work, Guest Focus, Integrity, Recognition and Social Responsibility as they are the pillars to our success. In addition, you will be eligible for some amazing perks! 


We are currently searching for an experienced Server to join our team, located in Richmond BC. The successful candidate will report to the Manager on Duty, Food and Beverage, and will be an integral part of our Food and Beverage team. The main responsibilities for this role will be taking orders and processing payments. 


The successful candidate will be responsible for, but not limited to the following:

  • Taking guests orders and making recommendations
  • Serving the guests and checking to ensure satisfaction
  • Informing guests of any daily specials
  • Explaining how menu items and beverages are prepared
  • Preparing food and beverages if applicable
  • Presenting bills upon request and taking payments
  • Removing empty glassware
  • Covering other sections if required
  • Liaises and communicates effectively with all appropriate operational departments
  • Ensures compliance with licensing laws, health and safety and other statutory regulations
  • Performing other duties as assigned or directed

Qualifications and Experience:

  • Minimum of 6 months of recent cash handling and customer service experience
  • Exceptional interpersonal and communications skills
  • Ability to handle multiple tasks at one time
  • Must be able to work in a fast paced, busy environment
  • Must be able to stand for long periods of time
  • Must work well under pressure
  • Serving It Right certificate required
  • A willingness to learn, develop and achieve new skills for personal and professional development
  • A passion for providing Great Experiences and Memories to our internal and external guests in the continual quest of achieving service excellence 

PERKS when working with us:

  • Competitive compensation based on a combination of qualifications and experience
  • Comprehensive benefits package including: MSP, Health and Dental, Group RRSP contributions, Employee Share Purchase Plan, Employee and Family Assistance Program
  • Perkopolis discounts with various vendors
  • Team member Hotel and Entertainment industry perks and discounts
  • Incredible opportunity to grow within the organization
  • Being part of an incredible team filled with various team member appreciation events
  • Easily accessible via the Canada Line Skytrain

At River Rock Casino Resort, we seek to hire individuals with diverse backgrounds. If you possess these skills and qualifications, are legally entitled to work in Canada and have a passion for creating exceptional guest experiences we invite you to apply online with confidence. We thank all candidates for their interest; however, only those shortlisted will be contacted.