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BC Clinical and Support Services (BCCSS) was established by the Ministry of Health (MoH) to provide clinical and support services to the British Columbia health system. BCCSS contributes to the achievement of the Ministry of Health’s strategic priorities to improve the health system and outcomes for the population and patients across BC.  BCCSS delivers its mandate through two divisions; the Clinical Services Division and the Support Services Division.  The Clinical Services Division is comprised of BC’s Agency for Pathology and Laboratory Medicine (Agency) and the BC Provincial Blood Coordinating Office Program. 


Provincial Director, BC Provincial Blood Coordinating Office

Reference # 60739

Regular Full Time

Vancouver, BC           


Reporting directly to the Executive Lead of the BCCSS Clinical Services Division, the Provincial Director of the BC of the Provincial Blood Coordinating Office (BC PBCO) along with the Medical Director, BC PBCO, is accountable for the overall operation and administration of the BC PBCO, including all aspects of direct service, education, training, project initiatives and research activities. The Provincial Director provides leadership and direction for the BC PBCO in establishing strategic directions and operational plans, identifying service and budget priorities, allocating resources, program development, planning goals and objectives and coordination of service level initiatives. The Provincial Director is accountable for the performance of the BC PBCO in all aspects of the planning, operation and evaluation of services and programs provided. This position has a provincial and national mandate within the BCCSS Clinical Services Division and the Provincial Director, in close collaboration with the Executive Lead, BCCSS Clinical Services Division and the BC PBCO Medical Director, must develop relationships with strategic partners and key stakeholders across this province and others on issues that will establish clinical or best practice standards in transfusion medicine. 





  • Performs work in accordance with the provisions of the BCCSS Corporate Health and Safety (H&S) Policies and Procedures and ensures that employees are aware of and in compliance with H&S Policies and Procedures.
  • Oversees the safety, security, integrity and confidentiality of data stored in the BC PBCO Central Transfusion Registry (CTR) is in accordance with applicable privacy legislation, policies and data sharing agreements.
  • Monitors and approves the timely completion of business cases, operational reviews, needs assessments and environmental scans, budget proposals, enhancement and change requests, project plans and other critical operational activities and reports in cooperation with other staff members/stakeholders.
  • Participates and monitors research and academic agendas in collaboration with the BC PBCO Medical Director to facilitate the most productive use of available resources.
  • Establishes service level agreements with other BCCSS service providers, as required.
  • Monitors effectiveness and negotiates changes and improvements in blood and blood product utilization to achieve efficiencies in transfusion medicine. 


Working Relationships


  • Collaborates with the BC Transfusion Medicine Advisory Group (TMAG) and other applicable key internal and external stakeholders to develop, implement and evaluate the transfusion medicine related planning, priority determination, operational goals and strategic plans of the BC PBCO.
  • Fosters strong positive relationships provincially and nationally with government agencies, professional regulatory bodies, other healthcare delivery organizations, special interest groups, the general public and other key stakeholders to encourage understanding and cooperation in the development, implementation and evaluation of the BC PBCO operational goals and strategic plans.
  • Advises the Executive Lead, BCCSS Clinical Services Division regarding all matters affecting the provision of the BC PBCO delivery of service, risk management, research activities, human resources and financial concerns which may impact the achievements of the BC PBCO.  Will have access to confidential BC PBCO employee and corporate strategic information.
  • Participates in internal and external committees or in a variety of fora, including the BC Transfusion Medicine Advisory Group, the Canadian Provincial Blood Coordinating Programs Collaborative and other National committees as designated by the Executive Lead, BCCSS Clinical Services Division and/or the Ministry of Health, Laboratory, Diagnostic and Blood Services Branch. 



  • Leads the development and implementation of proposals for new and expanded programs following a system and team based approach.  Monitors evaluation of data reporting systems to identify and follow up on deficiencies and ensure complaints regarding services are investigated and corrective action taken.
  • Leads the development, implementation and evaluation of quality management initiatives and processes across the BC PBCO. This includes such methodologies/tools as benchmarking, evidence based practice, consumer/stakeholder feedback and quality indicators.
  • Manages or leads projects arising from or related to the development, implementation and ongoing enhancement of the BC PBCO, the Agency and the BCCSS Clinical Services Division as a whole. 

Decision Making 

  • Hires, disciplines, directs, monitors and appraises the performance of direct reports, and other program staff as required, and identifies training needs and staff development. Develops and motivates a strong team of managers which meet performance objectives and establishes strong and effective working relationships through coaching and successful teamwork. Works effectively with Program Managers to monitor employee performance, correct problems and invoke discipline when required. Promotes and maintains a high degree of employee satisfaction and ensures the responsibilities, activities, authority and accountability of all direct subordinates are defined, communicated and understood. 


  • Accountable for the overall development of the annual operating plan and budget for the BC PBCO and ensuring that the strategic direction of the BC PBCO aligns with the mission, vision, values and direction of the BCCSS. 
  • Accountable for the annual operating grant for the BC PBCO, including the establishment of fiscal priorities and allocation of resources. Oversees the preparation of the annual operating budget and capital equipment requests. Monitors expenditures within established budget, identifies efficiencies and promotes optimal use of resources. Makes recommendations on current and future program and service adjustments. 


  • Performs other related duties as required. 



Education, Training and Experience

  • A level of education, training, and experience equivalent to a Masters degree in a relevant discipline combined with more than 10 years of progressively senior clinical and management experience in the areas of leadership, strategic initiative development and implementation, system planning, change management, financial and information management, project management, patient safety and quality improvement. 

Knowledge, Skills and Abilities 

  • Leadership competencies include: ability to define and guide individuals and groups towards a vision while maintaining group cohesiveness, motivation, commitment and effectiveness; responsive to the needs of stakeholders supported by an awareness of the impact of action; critical thinking and problem-solving skills with a global perspective; sensitivity to political and other external environmental issues and their impact on the health care system; establish a course of action for self and others that is results-oriented.
  • Demonstrated ability to manage many challenging and competing demands within a limited timeframe.  Ability to analyze and synthesize statistical and other data.  Commitment to and the ability to effectively apply evidence based decision-making.  Excellent interpersonal skills and communication skills, both written and verbal, including the ability to professionally and effectively present material to a wide variety of audiences using electronic and/or written media.  Physical abilities to perform the duties of the job. 

Health & Safety 

In accordance with the Mission, Vision and Values, and strategic directions of BCCSS, employee safety is a priority and a responsibility shared by everyone at BCCSS, and as such, the requirement to continuously improve quality and safety is inherent in all employee safety aspects of this position.


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Applications will be accepted until position is filled.


For more information on BCCSS please visit


Privacy Policy

BC Clinical and Support Services (BCCSS) Society respects your right to privacy and takes seriously its responsibilities regarding the collection, use and disclosure of your personal information. Personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act of BC, section 26 (c). The personal information that you provide when applying for a job with BCCSS will be used to assess your qualifications and suitability as a potential employee of BCCSS. We may also collect and use additional personal information provided by you or your references in the course of the evaluation and hiring process that will become part of your employment file if you are a successful candidate.

Your information will be shared with our staff on a “need to know” basis. We do not sell or rent the information you provide to us to third parties. However, we do contract with a service provider to assist us in maintaining and managing our databases and to communicate with job applicants. We do not authorize this third party to make any other use of your information. To view the third party vendor privacy policy please refer to

Under certain circumstances, some personal information may be disclosed pursuant to the Freedom of Information and Protection of Privacy Act of B.C. For example, where we believe in good faith that the law requires disclosure of such information in response to legal process and law enforcement rights.

If you have any questions about the management of your personal information during the recruitment process, please contact Human Resources Services - External Recruitment at