Job List

Card Dealer - Elements Casino Surrey

Requisition #ELE-TG-003-2362648
Job LocationCanada-British Columbia-Surrey
Job StreamTable Games / Casino Operations
Job TypePermanent, Full-Time
Number of Positions9
Posting Date09-Sep-2021
Expiry Date01-Nov-2021
Travel RequiredNot Required
Educational RequirementsHigh School
Languages RequiredEnglish
Job Description

We’re looking for outgoing, professional, guest service driven individuals who are experienced Card Dealers. You will be responsible for providing unrivaled personalized dealing services to our guests. Card Dealers must ensure adherence to all policies and procedures while contributing to a safe and welcoming work environment for all team members. This position requires flexibility for scheduling including evenings, holidays, and weekend shifts.

 

DUTIES & RESPONSIBILITIES:

  • Providing exceptional guest service while conducting all games in a precise, efficient and secure manner; according to policies and procedures, licensing laws and statutory regulations
  • Maintaining game integrity; monitoring game limits and cash/value transactions
  • Exchanging guest cash and promotional vouchers for value chips
  • Controlling the order of play; closing bets at the appropriate time and maintaining game integrity
  • Handling complimentary guest requests
  • Liaising and communicating effectively with all appropriate operational departments
  • Engaging our guests and encouraging their use of other property features
  • Developing and cultivating strong working relationships with all stakeholders (guests, ownership and team members)
  • Performing other duties as assigned or directed

QUALIFICATIONS:

  • High school diploma required
  • Minimum 1 year of experience in card dealing, other gaming experience an asset
  • Strong communication and mathematical skills
  • Must have a good working knowledge of all card games
  • Proven guest service skills with a strong ability to follow policies, procedures and practices
  • Manually dexterity and able to stand for long periods of time
  • Understanding of self and others when communicating with team members and guests
  • Live GCC’s Values on the job: Integrity, Team Engagement, Drive to Succeed, Service Excellence, and Citizenship
  • A passion for providing Great Experiences and Memories to our internal and external guests in the continual quest of achieving service excellence

Great Canadian Gaming Corporation is committed to diversity, equity and inclusion and we welcome all qualified applicants to apply to join our team of unique contributors. We accommodate people with disabilities throughout the recruitment and selection process and applicants are encouraged to advise Human Resources in advance if an accommodation is required. We thank all applicants for their interest, and will contact those qualified to continue in the recruitment process.