Job List

Manager, Facilities

Requisition #2362247
Job LocationCanada-British Columbia-Burnaby
Job StreamManagement
Job TypePermanent, Full-Time
Number of Positions1
Start Date of Employment ASAP
Posting Date27-Aug-2021
Travel RequiredNot Required
Educational RequirementsTechnical Certificate
Languages RequiredEnglish
Job Description

Pacific Blue Cross has been British Columbia's leading benefits provider for 80 years. We are an independent, not-for-profit society with strong roots in BC’s health care system. Together with our subsidiary BC Life, we provide health, dental, life, disability and travel coverage to 1 in 3 British Columbians through employee group plans and individual plans.


We are fueled by a commitment to keep health care sustainable for all British Columbians. Through our Pacific Blue Cross Health Foundation, we also provide funding to community organizations with a focus on alleviating mental illness and chronic disease. We're interested in finding people who want to make a difference and who will take advantage of every opportunity to build a career with us.


Pacific Blue Cross offers an attractive compensation and benefits package, fitness programs, and an onsite gym and cafeteria. Our workplace culture values health and wellness, continuing education, environmental sustainability and giving back to the community.


If you are committed to improving the health and well-being of British Columbians, we are currently recruiting for a permanent Manager, Facilities to join our Facilities team. The role will be working from our head office in Burnaby, BC.


Job Summary


Under the broad managerial direction of the Senior Vice President and Chief Operating Officer, the Manager, Facilities is responsible for the efficient operation of the Pacific Blue Cross building and facilities.


Duties and Responsibilities:


Building Administration


Manages the terms and conditions of the building lease and works closely with the Building Superintendent on building related matters and interacting with the leasing company.


Works with the leasing agent to secure space as needed and negotiates the terms and conditions of the building lease.


Ensures terms and conditions of the cafeteria vendor contract are met and works closely with the vendor on all cafeteria related matters.


Oversees space allocation/utilization including managing and coordinating all external and internal office moves.


Orders all furniture and coordinates new furniture and equipment installations.


Works with designers, engineers and third party contractors to define the details of any department space planning including the preparation and coordination of all departmental employee moves (telephones/PC’s), equipment moves (copiers, printers) and ongoing meetings and communications with department managers and their staff.




Develops, monitors and controls the Facilities Capital and Operating budgets.


Works closely with building owners to ensure building Repairs and Maintenance budget is maintained as close to budget.


Negotiates with third party contractors for quotes on furniture, equipment, recycling, and outside labour.


Building Operation and Planning


Recommends improved cost-effective methods of operation by considering available technologies.


Directs and assists in the overall planning in areas such as capital improvements, building maintenance and repair, preparation of bid specifications and evaluation, and management of contract compliance.


Develops and maintains various policies regarding facilities mandate such as building use.


Building Safety


Monitors and maintains general building services to ensure standards of appearance and employee safety are met.


Ensures the overall physical security of the premises including ensuring that staff are aware of the procedures on security and the use of alarm systems, periodic reviews on site security procedures and adjusting as required, ensure security contractor is following site procedures after-hours. Runs access reports as required and requested.


Plans and maintains the buildings emergency response and life safety plan along with the building operator.


Arranges floor wardens and conduct annual fire drills.


Co-chairs the joint Occupational Health and Safety Committee to provide a safe and healthy place to work.  Ensures compliance with all provincial safety and health regulations.


Ensures that employee workstations are ergonomic by arranging assessments and ordering approved equipment.


Green Initiatives


Oversees Climate Smart initiatives internally and ensures appropriate reporting is completed.


Chairs the Green Team to identify environmental initiatives that will be undertaken by PBC.



Required Experience:

  • Minimum of 3 years’ in building management or as a building operator
  • Strong proficiency in Microsoft Office

Preferred Experience:

  • Previous experience with operating card access systems and facilities management
  • Knowledge and experience in space planning and design

Required Qualifications:

  • Completion of at least one Facilities Management designation from BOMI, IFMA, BCIT or equivalent

Preferred Qualifications:

  • BOMI certification (Facilities Management Administrator, Systems Maintenance Administrator, Systems Maintenance Technician)

Required Competencies:

  • Requires knowledge in building maintenance and security systems, with strong interpersonal, negotiation and customer service skills
  • Needs to be assertive, persuasive, diplomatic, resourceful and skilled in facilitating and resolving conflict and enforcing policies and procedures
  • Demonstrated organizational and planning ability with excellent attention to detail
  • Strong oral and written communication skills, a proven ability to deal effectively with all levels of staff 


We strive to create a workplace where everyone feels valued and employees feel empowered to freely participate and contribute regardless of race, ethnicity, gender, sexual orientation, religion, ability, education level, parental status, or socioeconomic status. PBC is an equal opportunity employer and welcomes applications from all qualified candidates. 


To request an accommodation in completing this application, pre-employment testing, interviewing or otherwise participating in the employee selection process, please direct your inquiries to