Job List

Gaming Attendant

Requisition #2363004
Job LocationCanada-British Columbia-Dawson Creek
Job StreamSlot Operations
Site LocationChances Dawson Creek
Job TypePermanent, Full-Time
Number of Positions2
Posting Date10-Sep-2021
Expiry Date09-Nov-2021
Travel RequiredNot Required
Educational RequirementsHigh School
Languages RequiredEnglish
Job Description

At Chances Dawson Creek there are over 100 comfortable bingo seats with 68 electronic terminals, a full service lottery terminal, and 152 slot machines including electronic blackjack. Our team enjoys welcoming our guests, and providing them with great experiences on the gaming floor, and at our fully-licensed lounge. We offer amazing food and great experiences to our guests! 

 

Position Summary:

Chances Dawson Creek is currently looking for a vibrant Gaming Attendant. Under the direct supervision of the Gaming Manager, this position is responsible for a variety of duties including but not limited to, customer service, cash handling and completing detailed paper work, all while contributing to a safe and welcoming work environment for all employees and ensuring adherence to all policies and procedures.

Key Accountabilities:

  • Welcome, educate, direct and serve the customers promptly, professionally and positively.
  • Assist with floor sales, call backs, specials tables, and clean up during the event.
  • Verifies and processes jackpots, short pays, cancelled credits and hand-pays; makes change; clears tilts and jams; replenishes ticket inventory
  • Conducts prescribed maintenance on slot machines as required
  • Distributes and monitors Reserved signs
  • Documents and reconciles transactions
  • Monitors and reports all irregular or suspicious activities
  • Assume responsibility for cash and floats that have been issued.
  • Be visible on the floor at all times.
  • Complete deposits, as well as, daily paperwork and reports.
  • Communicates effectively with all appropriate operational departments
  • Builds strong working relationships with guests and employees
  • Complies with licensing laws, health and safety and other statutory regulations
  • Performs other duties as assigned or directed

 

Successful candidates will demonstrate the following qualifications:

  • High School Diploma; post-secondary education an asset
  • Minimum 1 year of customer service experience
  • Serving It Right certification
  • Ability to exceed internal and external customer expectations through timely, effective and service oriented communication