Job List

Contracts Manager

Requisition #2359388
Job LocationCanada-Ontario-Greater Toronto Area
Job StreamAdministration
Site LocationCasino Woodbine
Job TypePermanent, Full-Time
Number of Positions1
Posting Date09-Jul-2021
Expiry Date30-Oct-2021
Travel RequiredNot Required
Educational RequirementsN/A
Languages RequiredEnglish
Job Description

Position Summary:



This position is responsible for managing all aspects of the TAPA, COSA & Policies (“OLG Contracts”) and deliverables. Under the direction of the Senior Contract Manager, this position is responsible for the research and development of Ontario processes, policy and procedures; analysis of and reporting on deliverables, audits and other monitoring/reporting activities conducted by gaming operations and not limited to anti-money laundering and securities regulators; ensuring internal policy and procedures related to gaming operations comply with regulatory requirements; communications and issues management related to the OLG contracts, special projects management; regulatory stakeholder liaison; and program evaluation for efficiency.


Key Accountabilities:

  • Exceeds guest expectations by providing outstanding customer service
  • Helps create an engaged work environment by choosing positivity and fun, recognizing excellent peer performance, and by caring about and supporting our colleagues every day
  • Assists with research, producing and maintaining all internal policy and procedures related to the OLG Contracts.
  • Audits internal policies and procedures against Ontario policies to ensure accuracy and compliance; liaises with gaming regulators and senior management to identify, interpret and clarify issues and updates; drafts new or revised documentation as directed; distributes accordingly; identifies training opportunities.
  • Liaises with all provincial and federal regulatory agencies as the primary operational contact for site inquiries; assists with investigations; prepares and distributes reports and responses;
  • Assists in the administration of the OLG Contracts and systems; liaises with contractors to resolves issues as escalated
  • Provides ad hoc reporting to corporate gaming directors as requested
  • Liaises and communicates effectively with all appropriate corporate and operational departments
  • Develops and cultivates strong working relationships with all stakeholders: guests, employees, management, contractors, vendors and regulators
  • Ensures and complies with licensing laws, health and safety and other statutory regulations
  • Provides general administrative assistance to the Operations & Compliance departments
  • Maintains files and records of all OLG and AGCO filings
  • Ensures that all critical contract deliverables and deadlines are monitored and actioned
  • Tracks deliverable performance and reviews change requests on a continuous basis
  • Prepares correspondence, reports, presentations and other documents for the Senior Contract Manager
  • Performs other duties as assigned or directed

Education, Skills and Qualification Requirements:

  • Post-secondary education or a suitable combination of education and related experience in business contracts and administration, policy analysis, project management, program evaluation, analysis or related fields
  • Excellent written and oral communication skills
  • Demonstrated ability to plan, manage and deliver contract management
  • Computer literacy in MS Office
  • Technical writing or experience drafting policy and procedure manuals an asset
  • Familiarity with provincial gaming control laws and federal anti-money laundering laws an asset.
  • Gaming industry experience an asset