Job List

Cage Cashier/Count Team

Requisition #2332909
Job LocationCanada-British Columbia-Richmond
Job StreamCage Operations
Site LocationRiver Rock Casino Resort
Job TypePermanent, Full-Time
Salary/Rate$14.62 - $19.32 / Hour increase rate to $ 12.56/hr after probationary period
Expiry Date
Travel RequiredNot Required
Educational RequirementsN/A
Languages RequiredEnglish
On-Going Opportunities Description

River Rock Casino Resort, a subsidiary of Great Canadian Gaming Corporation, is Western Canada’s only Four-Diamond Casino Resort. River Rock has something for everyone, whether you are looking to enjoy our incredible gaming experience in our casino, indulge in our food & beverage options, enjoy some live entertainment in our Theater or enjoy our amazing hotel accommodations. We are nestled along the river offering beautiful scenery and are situated by the Canada Line Skytrain and close to Vancouver International Airport (YVR).

As a member of the River Rock team you will share our VALUES of Team Work, Guest Focus, Integrity, Recognition and Social Responsibility as they are the pillars to our success. In addition, you will be eligible for some amazing perks!

River Rock Casino Resort is seeking a qualified individual interested in furthering their career as Cage Cashier/Count Team. The successful candidate will be responsible for ensuring adherence to all policies and procedures through duties including cash administration and cash counts while contributing to a safe and welcoming work environment for all employees. As the face of our Cage operations, our next Cage Cashier/Count Team will enjoy getting to know our guests by name and putting their exceptional customer service skills into action.

Duties and responsibilities for our Cage Cashier/Count Team include:

  • Handling cash transactions including but not limited to foreign currency exchange, traveler’s cheques, short pays, over payments, cash counts, coins and bills
  • Monitoring and reporting all discrepancies and suspicious cash activities
  • Redeeming value chips and gaming tickets for cash
  • Selling racing tickets, vouchers, racing programs and value chips as required
  • Verifying and processing machine fills, machine jackpots, cancelled credits, as well as table fills and credits
  • Issuing opening floats to Slot Attendants (or others); reconciling closing floats
  • Transferring and storing floats, keys and record keeping documents
  • Documenting and reconciling transactions; may reconcile bank deposits and prepare revenue reports
  • Counting bills, coins and cash equivalents
  • Organizing and securing the storage of count carts, cash boxes, and cassettes for count pulls
  • Transports all collected cash boxes/cassettes to the Count Room
  • Operates automated money counter equipment to count and process tickets/currency that were removed from all the cash boxes/cassettes
  • Reporting suspect cash and cash equivalents
  • Verifying and reconciling before and after counts
  • Bagging, bundling, securing and transporting counts
  • Providing information for reporting purposes
  • Complete daily maintenance of all money counter equipment
  • Communicating effectively with all appropriate operational departments
  • Building strong working relationships with our internal and external guests
  • Complying with licensing laws, health and safety and other statutory regulations
  • Performing other duties as assigned or directed.

Successful candidates will demonstrate the following qualifications:

  • High School Diploma; post-secondary education an asset
  • Minimum 1 year of experience in high volume cash handling and counting
  • Serving It Right Certification or the ability to achieve a Serving It Right Certification
  • The ability to successfully pass a criminal record and credit check through the Gaming Policy and Enforcement Branch
  • Ability to use physical exertion to push and pull carts on a consistent basis
  • Ability to stand and walk for all periods of time on a consistent basis
  • Ability to bend, stoop, reach, kneel, twist and grip items on a consistent basis
  • Must be able to differentiate denominations of chips and authenticity of currency
  • Must be able to operate a computer, ten key adding machine and money counter
  • Ability to exceed internal and external customer expectations through timely, effective and service oriented communication
  • A commitment to continually increase your knowledge of our products and services in order to offer exceptional experiences to our guests
  • Live GCC’s Values on the job: Integrity, Team Engagement, Drive to Succeed, Service Excellence, and Citizenship
  • A willingness to learn, develop and achieve new skills for personal and professional development
  • A passion for providing Great Experiences and Memories to our internal and external guests in the continual quest of achieving service excellence

Candidates must be ready and willing to all shifts including early mornings, graveyards, weekends and holidays. The hours of work will be based on customer and business needs.

Job Type: Full-time