Job List

Table Games Supervisor

Requisition #2303823
Job LocationCanada-Ontario-Greater Toronto Area
Job StreamTable Games / Casino Operations
Site LocationCasino Woodbine
Job TypePermanent, Full-Time
Number of Positions Open1
Posting Date14-May-2018
Expiry Date13-Jun-2018
Travel RequiredNot Required
Educational RequirementsN/A
Languages RequiredEnglish
Job Description

Casino Woodbine is seeking a dynamic individual with a drive to succeed, strong business acumen & leadership skills to fill the role of Table Games Floor Supervisor. Under the general direction of the Table Games Pit Manager, this position is responsible for monitoring the day-to-day activities of table games operations on an assigned area basis while establishing and contributing to a safe and welcoming work environment for all employees. Assists with the implementation all new table games initiatives. Above all else, leading by example to create Great Experiences and Memories for all guests and colleagues.

Duties and Responsibilities Include:

  • Helps to create an engaged work environment by choosing positivity and fun, recognizes excellent peer performance, and by caring about and supporting our colleagues every day
  • Monitors Dealers in an assigned area; maintains game integrity; monitors game limits and cash/value transactions; may assign shift work assignments in an assigned area
  • Makes changes to schedules as required
  • Provides input for coaching and mentoring employees
  • Participates in the implementation of table games strategic plans
  • Requests fill/credit issuance as required
  • Verifies cash/value transactions pertaining to floats, fills credits and tips
  • Responds to, resolves or escalates issues
  • Reports irregularities and suspicious activities
  • Assists in allotting player seating and waiting lists
  • Maintains a tidy work area
  • Liaises and communicates effectively with all appropriate operational departments
  • Develops and cultivates strong working relationships with all stakeholders: guests, ownership and employees
  • Ensures compliance with licensing laws, health and safety and other statutory regulations

The successful candidate will possess:

  • Minimum 2 years of experience in gaming management
  • Secondary School Diploma; Post-Secondary education or a suitable combination of education and experience an asset
  • Knowledge and experience in a variety of table games required
  • People-focused and committed to service excellence
  • Proactive and solution-oriented with a drive to succeed
  • Ability to exceed internal and external customer expectations through timely, effective and service oriented communication
  • Computer literacy in MS Office
  • Ability to obtain registration as a Category 1 Gaming Assistant with the Alcohol and Gaming Commission of Ontario

Job Fair

 

May 16: 10AM-6PM

May 24: 12PM-8PM

May 26: 10AM-2PM

 

Location

 

Casino Woodbine 555 Rexdale Blvd. Woodbine Entertainment Group (WEG) Paddock Closest entrance Gate 10

 

We will be holding on-site interviews, please bring your resume. Dress for Success!

 

Since the fun never stops at Casino Woodbine, candidates must be ready and willing to work a flexible schedule, including evenings, weekends, holidays and overnights. The hours or work will be based on operational needs.