Job List

Table Games Director

Requisition #2302498
Job LocationCanada-Ontario-Greater Toronto Area
Job StreamTable Games / Casino Operations
Site LocationCasino Woodbine
Job TypePermanent, Full-Time
Number of Positions Open1
Posting Date04-May-2018
Expiry Date27-May-2018
Travel RequiredNot Required
Educational RequirementsBachelors Degree
Languages RequiredEnglish
Job Description

 

Casino Woodbine is seeking a dynamic individual with a drive to succeed, strong business acumen & leadership skills to fill the role of Tables Games Director. Under the general direction of the General Manager, this position will be responsible for the overall management, leadership and profitability of the Table Games operations, while ensuring adherence to all policies and procedures, motivating staff and leading by example to create Great Experiences and Memories for all guests and colleagues.

 

 

Duties and Responsibilities Include:

  • Develops and provides support, leadership and direction to Table Games Management; develops performance objectives and delivers performance evaluations for direct reports, ensuring service excellence and team engagement
  • Develops and implements Table Games policies and procedures
  • Responsibility for all budgeting aspects of the department
  • Monitors and analyzes productivity, work skills and behaviours
  • Evaluates current business models and proposes and implements approved changes
  • Develops and maintains the schedule with a Scheduling Coordinator to ensure proper scheduling practices and to ensure fair and equitable division of shifts within the Table Games department
  • Reviews table gaming mix and operates procedures and identifies opportunities for efficiencies; ensures implementation of table games strategic plans
  • Researches current and future trends as they relate to products and systems, makes recommendations for improvements
  • Monitors all table games reporting, including labour costs
  • Develops strategies to ensure the retention of existing and new VIP plays
  • Responds to all guest feedback directed at the Table Games department and resolves issues that are escalated
  • Develops and cultivates strong working relationships with all stakeholders: guests, management, employees and regulators
  • Ensures compliance of Table Games operations with policy and procedure, legislation, health and safety and other statutory regulations and programs including AGCO  

The successful candidate will possess:

  • 6+ years experience in Gaming Management, with at least 4 years in a senior management role
  • Post Secondary education or suitable combination of education and experience
  • Computer literacy in MS Office
  • Ability to exceed internal and external customer expectations through timely, effective and service oriented communication
  • Proven leadership skills and the ability to train and develop employees
  • Highly organized with the ability to multitask in a fast-paced environment
  • A commitment to continually increase your knowledge of our products and services to offer exceptional experiences to our guests
  • A willingness to learn, develop and achieve new skills for personal and professional development
  • Ability to obtain registration as a Category 1 Gaming Assistant with the Alcohol and Gaming Commission of Ontario

Since the fun never stops at Casino Woodbine, candidates must be ready and willing to work a flexible schedule, including evenings, weekends, holidays and overnights. The hours or work will be based on operational needs.

 

INTERESTED APPLICANTS MUST FORWARD A COPY OF THEIR RESUME BY 5:00 PM ON THE CLOSING DATE.

IF APPLICATION IS SUBMITTED BY E-MAIL, PLEASE INCLUDE THE POSTING # IN THE SUBJECT LINE.

 

CASINO WOODBINE IS AN EQUAL OPPORTUNITY EMPLOYER WHICH VALUES DIVERSITY IN THE WORKPLACE.