Job List

Dual Bartender/ Supervisor

Requisition #2302487
Job LocationCanada-Ontario-Belleville
Job StreamFood, Beverage & Banquets
Site LocationShorelines Casino Belleville
Job TypePermanent, Full-Time
Number of Positions Open1
Posting Date09-May-2018
Expiry Date31-May-2018
Travel RequiredNot Required
Educational RequirementsN/A
Languages RequiredEnglish
Job Description

You’re a natural leader, have experience in the hospitality industry, and you are looking for a challenge. Shorelines Casino Belleville has an opportunity for you as a DUAL FOOD & BEVERAGE SUPERVISOR/ SERVER.  Under the direction of the National Director, Food & Beverage, this position is responsible for overseeing the day to day activities of the front of house Food & Beverage operations at a multi-venue location. While in a Server role, this position is responsible for selling food and beverage with an upbeat and positive attitude, providing guests with the best service possible in a professional manner.

Duties and Responsibilities Include: 

  • Exceeds guest expectations by providing outstanding customer service
  • Helps create an engaged work environment by choosing positivity and fun, recognizing excellent peer performance, and by caring about and supporting our colleagues every day
  • Oversees the front of house F&B operations on a shift basis of a multi-venue location; assists with the development of performance objectives and delivers performance reviews for direct reports as necessary
  • Schedules and supervises employees; verifies time and attendance; assigns shift work assignments; ensures appropriate coverage while minimizing operating costs
  • Completes shift reports for management and for the next shift; tracks quality and guest issues and reports to management
  • Assists with the screening and selection of new hires; organizes and tracks training progress
  • Assesses guest alcohol consumption to determine removal or restriction decisions and delivers message to guest.
  • Orders front of house supplies as required; may participate in monthly inventory count
  • Performs front line F&B duties as required (Coffee Cart Server, Bartender, Expediter)
  • Offers F&B expertise to internal and external customers
  • Liaises and communicates effectively with all appropriate operational departments and employees
  • Develops and cultivates strong working relationships with all stakeholders: guests, management, employees and vendors
  • Ensures adherence to all policies and procedures, motivates and leads by example, and provides a learning environment while establishing a safe and welcoming work environment for all employees and guests.
  • Actively participates in and shares responsibility for the recruitment and hiring process.
  • Ensures compliance with licensing laws, health and safety and other statutory regulations
  • All duties of a Bartender
  • Performs other duties as assigned or directed

Successful candidates will demonstrate the following qualifications:

  • People-focused and committed to service excellence
  • Proactive and solution-oriented with a drive to succeed
  • Minimum Grade 12 education
  • Post-Secondary education in hospitality or suitable combination of education and experience
  • Minimum 2 years Food & Beverage experience
  • Minimum 2 years’ experience in a lead or supervisory role
  • Ability to exceed internal and external customer expectations through timely, effective and service oriented communication
  • Smart Serve Certificate
  • Ability to handle multiple tasks at one time
  • Ability to stand for long periods of time
  • Ability to lift 30 lbs.
  • Computer literacy in MS Office; POS experience
  • WHMIS an asset

Since the fun never stops at Shorelines, candidates must be ready and willing to work a flexible schedule, including evenings, weekends, holidays and overnights, based on business needs.

Application Process: Qualified candidates are welcome to apply by submitting their cover letter & resume online by visiting www.gcgaming.com/careers by the deadline of 5:00 pm ET, May 3, 2018.