Job List

Manager, Banquets

Requisition #2302325
Job LocationCanada-British Columbia-Coquitlam
Job StreamFood, Beverage & Banquets
Site LocationHard Rock Casino Vancouver
Job TypePermanent, Full-Time
Number of Positions Open1
Posting Date24-Apr-2018
Expiry Date31-May-2018
Travel RequiredNot Required
Educational RequirementsHigh School
Languages RequiredEnglish
Job Description

EXCITEMENT is the name of the game and you can find plenty of it working at Hard Rock Casino Vancouver! Does the world of gaming fascinate you?  From dealing the next hand, to paying out the next jackpot winner; where do you fit in?  Perhaps it’s working among the stars in our magnificent 1,050 seat Molson Canadian Show Theatre or maybe it’s engaging your talents and passion while working as a member of our hospitality team.  Operating 24/7, our beautiful Hard Rock Casino Vancouver is located in Coquitlam,British Columbia, less than thirty minutes east of downtownVancouver via Highway #1 and easily accessible by Lower Mainland transit.


You have drive – you constantly raise the bar not only for your team but for yourself.  You have focus – you have the ability to prioritize and carry out tasks accordingly, and you do not fear change.  You inspire – you lead your team to success through your ability to motivate and develop based on individual strengths.  You have passion – you are a proud ambassador of the Molson Canadian Show Theatre who consistently strives to ensure the growth and success of the banquet operation.  If you are a dynamic leader that lives and breathes these characteristics, then you may be interested in Hard Rock Casino Vancouver's Banquets Manager opportunity.  Under the direction of the Operations Manager, Food & Beverage, our Banquets Manager, will be part of a team that is responsible for all F&B Banquet operations.


Duties and responsibilities for our next Banquets Manager include:

  • Overall management and profitability of banquet operations, including the review of all banquet set ups, banquet event orders and station assignments
  • Meeting exceptional service levels for all guests through focus on employee training, performance management and leadership
  • Maximizing productivity through effective staff scheduling and supervision
  • Performing payroll & labour costing
  • Monitoring inventories, ordering and purchasing, and maintaining accurate log books
  • Promoting and marketing banquet operations
  • Implementing strategic banquet plans with the management team and offering banquet expertise to internal and external customers
  • Liaising with theatre operations and casino operations to ensure overall food & beverage efficiencies
  • Responsible for assisting in all food & beverage outlet’s
  • Active involvement in recruitment of banquet staff and in departmental Meetings
  • Contributing to the overall company goals, initiatives and objectives

      Education and Qualification Requirements:

  • A minimum of 2 years of recent Supervisory experience in a similar Banquet Food and Beverage role
  • Certificate in hospitality and/or restaurant management is an asset
  • Energetic, highly motivated and creative
  • Excellent written and verbal communication skills
  • Strong computer skills
  • Highly organized with the ability to multitask in a fast paced environment
  • Ability to obtain FoodSafe Level 2 and Serving it Right License certifications
  • Proven leadership skills and the ability to train and develop employees
  • The ability to successfully pass a criminal record and credit check through the Gaming Policy and  Enforcement Branch
  • Ability to exceed internal and external guest expectations through timely, effective and service oriented communication
  • A commitment to continually increase your knowledge of our products and services in order to offer exceptional experiences to our guests
  • A willingness to learn, develop and achieve new skills for personal and professional development
  • other duties as assigned


Your benefits could include:

  • Medical Services Plan of BC
  • Extended Health Care
  • Dental Care
  • Life Insurance & Accidental Death & Dismemberment Insurance
  • Great Canadian Pension Plan
  • Employee Share Purchase Program
  • Employee Discounts
  • Employee & Family Assistance Program


Since the action never stops at Hard Rock Casino Vancouver, candidates must be ready and willing to work a flexible schedule, including evenings, weekends, and holidays.  The hours of work will be based on guest and business needs.



Thank you for reviewing this job opportunity at Hard Rock Casino Vancouver. To get the party started, apply to join us and let the fun begin. Are you in?


Hard Rock Casino Vancouver 
2080 United Boulevard
Coquitlam, BC
V3K 6W3