Job List

Surveillance Operator

Requisition #2301195
Job LocationCanada-British Columbia-Victoria
Job StreamSecurity and Surveillance
Site LocationView Royal Casino
Job TypePermanent, Part-Time
Number of Positions Open1
Posting Date05-Apr-2018
Expiry Date05-May-2018
Travel RequiredNot Required
Educational RequirementsN/A
Languages RequiredEnglish
Job Description

Do you have a passion for the Gaming Industry and love working in a fast paced dynamic environment? View Royal Casino, soon to be Elements Casino Victoria, is currently on the lookout for a vibrant and passionate Surveillance Operator. This team member will be monitoring all areas of the property and maintaining documentation, logs, and records physically and electronically. This position requires schedule flexibility including evenings, holidays, and weekend shifts.



  • Monitoring, documenting and reporting violations regarding large cash/cash equivalent transactions, excluded and self-excluded guests and unauthorized access;
  • Maintaining logs; preparing daily reports; storing records securely for evidence purposes;
  • Monitoring, documenting and reporting on the condition of surveillance facilities and equipment;
  • Answering internal and external telephone calls;
  • Maintain a high level of knowledge of the sections of the Gaming Control Act of BC, the Criminal Code of Canada, and BCLC policies applicable to casino operational activity;
  • Communicating effectively with all appropriate operational departments;
  • Building strong working relationships with guests and team members;
  • Complying with licensing laws, health and safety and other statutory regulations;
  • Performing other duties as required.



  • Strong written and verbal communication skills with a keen eye for detail and the ability to focus on monitors for long periods of time;
  • Possess a high level of honesty and integrity; adherence to high standards, methods and procedures;
  • Computer proficiency is a requirement; and strong typing abilities are an asset;
  • Gaming knowledge & surveillance experience as well as background experience in Criminology an asset;
  • Understanding of yourself and others when communicating with team members and guests;
  • Ability to work in a team environment, and successfully multi-task;
  • Serving It Right certificate required;
  • The ability to successfully maintain a Criminal Record Check through the Gaming Policy and Enforcement Branch;


Qualified candidates are welcome to submit their application form directly to the Human Resources department at View Royal Casino.