Job List

Buffet Server - Hard Rock Casino Vancouver

Requisition #2301118
Job LocationCanada-British Columbia-Coquitlam
Job StreamFood, Beverage & Banquets
Site LocationHard Rock Casino Vancouver
Job TypePermanent, Part-Time
Number of Positions Open2
Posting Date04-Apr-2018
Expiry Date04-May-2018
Travel RequiredNot Required
Educational RequirementsHigh School
Languages RequiredEnglish
Job Description

Do you have a knack for building relationships with regular guests who might know you on a first-name basis? We are looking for a self-motivated, enthusiastic and guest service-oriented Buffet Server to join our Food & Beverage team! Come create legendary moments with our guests when taking orders, serving food and beverages, and setting up daily counter displays. If you want to be part of the hottest place in town then continue reading and audition today! Shifts will be scheduled in Food & Beverage outlets as assigned or directed due to guest and business needs.


 Duties and responsibilities include: 

  • Providing the VIP rock star experience for each and every one of our guests by taking orders, preparing drinks, greeting them by name and ensuring ultimate satisfaction
  • Assisting other Servers as necessary
  • Clearing tables, removing glasses and re-stocking if required
  • Taking guest orders and making recommendations
  • Handling payments by credit card, debit cards and cash
  • Entering transactions into the MICROS (Point of Sales system)
  • Processing lottery transactions
  • Informing guests of any daily specials
  • Explaining how menu items and beverages are prepared
  • Presenting bills upon request and taking payments
  • Ensuring food is expedited in a timely manner
  • Restocking and replenishing areas as required
  • Covering other sections if required
  • Liaising and communicating effectively with all appropriate operational departments
  • Ensuring compliance with licensing laws, health and safety and other statutory regulations
  • Performing other duties as assigned or directed

Successful candidates will demonstrate the following qualifications: 

  • Legendary guest service skills with a “Make it Happen” attitude

  • Understanding of yourself as well as others when communicating with team members and guests
  • A passion for providing Rockin’ It Service to our internal guests in the quest of achieving service excellence
  • Live HRCV’s Values all day, every day: Respect, Original, Caring, Kickin’ Service, Integrity and No Excuses
  • General knowledge of alcoholic beverages
  • Serving It Right, Smart Serve or IGB certification, or the ability to obtain a Serving it Right Certification
  • A High School Diploma
  • The ability to stand for long periods of time
  • Exceptional interpersonal and communications skills
  • Excellent multi-tasking skills
  • The ability to successfully obtain a criminal record check through the Gaming Policy and Enforcement Branch (GPEB)

Your benefits could include: 

  • Medical Services Plan of BC
  • Extended Health Care
  • Dental Care
  • Great Canadian Pension Plan
  • Employee Share Purchase Program
  • Employee Discounts
  • Employee & Family Assistance Program  

Since the party never stops at Hard Rock Casino Vancouver, candidates must be ready and willing to work a flexible schedule, including evenings, weekends, and holidays.  The hours of work will be based on guest and business needs.


Thank you for reviewing this job opportunity at Hard Rock Casino Vancouver. If you’re ready to “Take the Stage” apply today to join our team!

Hard Rock Casino Vancouver
2080 United Boulevard
Coquitlam, BC
V3K 6W3