Job List

Usher

Requisition #2300818
Job LocationCanada-British Columbia-Victoria
Job StreamEntertainment/Theatre
Site LocationView Royal Casino
Job TypePermanent, Part-Time
Number of Positions Open11
Posting Date28-Mar-2018
Expiry Date27-May-2018
Travel RequiredNot Required
Educational RequirementsN/A
Languages RequiredEnglish
Job Description

Elements Casino Victoria’s new multifaceted entertainment space will offer the best live entertainment shows in the region! If you are a person who enjoys working in a dynamic theatre environment, you have the perfect opportunity to combine your love for live entertainment and passion for service by joining our team as an Usher. You will be responsible for greeting guests, checking tickets, directing guests to their assigned seat, and providing additional information on all aspects of Elements Casino Victoria. You will create great experiences and memories for all of our guests, having them return again and again. Come join us today...It’s All You!

 

DUTIES & RESPONSIBILITIES:

 

  • Greeting guests and directing them to their assigned seating
  • Regulating flow of guests in and out of the theatre
  • Responding to guest inquiries regarding events and casino amenities
  • Communicating effectively with all appropriate operational departments
  • Building strong working relationships with our internal and external guests
  • Complying with licensing laws, health and safety and other statutory regulations
  • Performing other duties as assigned or directed

 

QUALIFICATIONS:

 

  • Minimum 1 year of experience in guest service; Cash Handling experience an asset
  • Experience and/or interest in the live entertainment industry an asset
  • Exceptional interpersonal and communications skills
  • Customer service and/or hospitality experience
  • Ability to handle multiple tasks and projects at one time
  • Ability to stand for long periods of time
  • Serving It Right Certification or the ability to achieve a Serving It Right Certification
  • The ability to successfully obtain a criminal record and credit check
  • Ability to exceed internal and external customer expectations through timely, effective and service oriented communication
  • A commitment to continually increase your knowledge of our products and services in order to offer exceptional experiences to our guests