Job List

Security Officer

Requisition #2294934
Job LocationCanada-British Columbia-Nanaimo
Job StreamSecurity and Surveillance
Site LocationHard Rock Casino Vancouver
Job TypePermanent, Part-Time
Number of Positions Open1
Posting Date21-Dec-2017
Expiry Date31-Jan-2018
Travel RequiredNot Required
Educational RequirementsHigh School
Languages RequiredEnglish
Job Description

Are you passionate about safety and guest experience?


Casino Nanaimo is looking for a personable, energetic and passionate individual for the position of part-time Security Officer. Under the supervision of the Security Manager, you will be responsible for protecting patrons, staff, and assets to ensure the integrity of the gaming floor and company property by patrolling and monitoring the entire casino site, interior and exterior, controlling access to keys and restricted areas; and other duties as assigned.



  • Greet guests and control access to the Casino
  • Monitors, documents and reports internal and external violations, unsafe conditions, potential hazards, suspicious persons or activities; prepares electronic statements via a non-gaming record keeping system
  • Observe various transactions, slot drops, chip/hopper fills and transfers; escorts cash and cash equivalent movements; may assist in fills, credits, drops and key control
  • Tags and reports found property, transfers items to Lost and Found
  • Conducts regular patrols of the facility interior and exterior as directed
  • Perform identification checks and escort guests or employees as required
  • Responds to emergency situations as requested; while minimizing casino liabilities
  • May perform electronic surveillance of non-gaming facilities, including exterior and adjacent properties at some locations
  • Refer disputes to the Security Supervisor
  • Enroll guests in the Self-Exclusion program
  • Ensure compliance with licensing laws, and other statutory regulations
  • Perform other duties as assigned or directed


  • Strong communication and public relations skills
  • Exceptional organizational, problem solving and conflict resolution capabilities
  • Second language an asset
  • Previous experience or training in Security an asset
  • Ability to multi-task and prioritize
  • Good knowledge of MS Office and Outlook
  • Certification in Occupational First Aid Level 2 and WHMIS an asset
  • Completion of Gaming Security Officer training an asset
  • High school diploma required, post secondary education an asset
  • Provides Great Experiences and Memories to all guests, both external and internal
  • Live GCC’s Values on the job: Integrity, Team Engagement, Drive to Succeed, Service Excellence, Citizenship

Please note this position requires shift schedule flexibility including weekends, evenings, and holidays.