Job List

Insuite Server

Requisition #2265768
Job LocationCanada-British Columbia-Richmond
Job StreamFood, Beverage & Banquets
Site LocationRiver Rock Casino Resort
Job TypePermanent, Part-Time
Number of Positions Open1
Posting Date02-Oct-2017
Expiry Date03-Nov-2017
Travel RequiredNot Required
Educational RequirementsN/A
Languages RequiredEnglish
Job Description

River Rock Casino Resort is the 2012 to 2016 Winner of the World Luxury Casino Hotel in North America, Trip Advisor’s 2014 winner of the Certificate of Excellence, and Western Canada’s only Four Diamond Casino Resort.

 

Take the Canada Line Skytrain to Bridgeport and you’re immediately transported to the exceptional River Rock Casino Resort featuring the luxurious Hotel at River Rock.  River Rock is home to the best concerts and events in the state of the art River Rock Show Theatre. There’s 24/7 action in Western Canada’s largest Casino Resort, featuring 1110 slot machines, 16 poker tables and 90 table games! Every palate is sure to be pleased at River Rock, where we offer everything from our incredible Buffet, to the sumptuous offerings in Curve Lounge, to Richmond’s most acclaimed West Coast fine dining experience in Tramonto. River Rock has something for everyone!  

 

Whether you work as a Chef on our Culinary brigade, as a Blackjack Dealer, a Server in our International Food Court, or as a Room Attendant in our Hotel, you will have the countless opportunities to provide our guests with the Great Experiences and Memories that have made us famous!

 

The Official Casino of the Vancouver Canucks, River Rock is your place to shine! Your teammates are just like you – positive, up for a challenge, and always willing to go above and beyond for our guests.  If you Expect Great Things, just like we do, we encourage you to apply to join our dynamic team of service professionals today! Starting your career at River Rock is never a gamble – our employees are the best in the business! 

 

Join our Rock Solid team of gaming and hospitality professionals now, at www.riverrock.com!

 

River Rock Casino Resort is currently looking for an energetic Insuite Server to join our team. This position is responsible for taking food and beverage orders and serving guests their food and   beverages while assuring quality in-room service. The Insuite Server consistently focuses on teamwork, cleanliness, efficiency and accuracy.

 

Responsibilities include:

  • Possess a working knowledge of the Micros POS System
  • Ensure all areas remain clear, stocked, sanitized and organized
  • Complete all opening and closing duties as outlined in the schedule
  • Respond to Guest requests ensuring that all requests are filled
  • Knowledgeable on all menu items, recognizes and corrects any mistakes before items leave the kitchen
  • Responsible for the cash and must strictly adhere to cash control procedures
  • Possess ability to stay calm and organized, especially during busy peak periods
  • Liaises and communicates effectively with all appropriate operational departments
  • Ensures compliance with licensing laws, health and safety and other statutory regulations
  • Provides Great Experiences and Memories to both internal and external guests
  • Performs other duties as assigned or directed

Successful candidates will demonstrate the following qualifications: 

  • Previous F&B experience an asset
  • Exceptional interpersonal and communications skills
  • Ability to handle multiple tasks at one time
  • Must be able to work in a fast paced, busy environment
  • Must be able to stand for long periods of time
  • Must work well under pressure
  • Serving It Right certificate required
  • Ability to exceed internal and external customer expectations through timely, effective and service oriented communication
  • A commitment to continually increase your knowledge of our products and services in order to offer exceptional experiences to our guests
  • A willingness to learn, develop and achieve new skills for personal and professional development
  • Live GCC’s Values on the job: Integrity, Team Engagement, Drive to Succeed, Service Excellence, and Citizenship
  • A passion for providing Great Experiences and Memories to our internal and external guests in the continual quest of achieving service excellence

Candidates must be ready and willing to work a flexible schedule, including graveyards, weekends, and holidays.  The hours of work will be based on customer and business needs. 

 

Thank you for reviewing this job opportunity at River Rock Casino Resort. To start creating your Great Experiences and Memories, apply now. Come for the opportunity, stay for the experience!     

 

  River Rock Casino Resort      

8811 River Road             

Richmond, BC V6X 3P8