On-Going Opportunities Description
Toronto is Canada’s largest city, the fourth largest in North America, and home to a diverse population of about 2.8 million people. Consistently ranked one of the world’s most livable cities, we are a global centre for business, finance, arts and culture. Join the award-winning Toronto Public Service as a Security Guard within our Corporate Security Section.
Although there may not be current vacancies, resumes will be kept on file for six (6) months and then deleted from our system. You must reapply after six (6) months.
NOTE TO CURRENT CITY OF TORONTO LOCAL 79 PART-TIME EMPLOYEES: If you are a current City of Toronto Local 79 part-time employee, you must indicate that you are a "Current Part-time employee" in the "Custom Information" section of your on-line application form, and provide your "Employee Number" in order to be considered for this job opportunity.
Under the general supervision and direction of Corporate Security Management, you will be responsible for carrying out security duties as a front-line Security Guard (Part Time) for the City of Toronto's Corporate Security Section, at various City owned and/or operated facilities, in order to protect life, City assets and facilities.
- Provides security services to City owned and/or operated properties through the operation of various security systems and patrolling, including responding and effectively handling emergency and non-emergency, security and law enforcement calls, maintaining the utmost confidentiality at all times.
- Monitors and patrols assigned areas of City owned and/or operated properties and the surrounding grounds through physical patrols and by monitoring various security systems.
- Observes, investigates, and acts on possible breaches of security, criminal code violations, fire and safety hazards, illegal entry, theft, and malfunction or interruption of utilities, machinery or equipment.
- Responds to public inquiries and represents the City of Toronto Corporate Security Division by promoting security services that contribute positively to the results of the division, and corporate vision
- Conducts security audits and assessments providing advice to enhance physical security.
- Informs the designated authorities in the event of security, fire or health emergencies. Activates fire alarm and safety systems and assists in evacuation procedures. Escorts designated authorities, police, fire and EMS personnel to emergency locations.
- Provides security for visiting dignitaries, protocol functions, demonstrations, labour disruptions, council meetings and special events.
- Conducts open-up and facility lock-down and security testing.
- Screens unauthorized persons/staff and may be required to escort and/or physically remove offenders and trespassers from City owned/operated properties. Legally arrests individuals as required and surrenders them to Police as soon as possible.
- Responds to security and fire alarms in City vehicle and performs proactive patrols at City owned or operated sites.
- Responds to public inquiries and performs guarded tours along designated routes; records same. Assists in the movement of visitors, employees and dignitaries.
- Records and maintains log books of daily activities, unusual or special occurrences, and issuance of equipment.
- Receives and records complaints, conducts investigations, prepares incidents reports and conducts follow up investigations.
- Conducts investigations and testifies at court proceedings as required.
- Assigns daily pass and /or temporary cards. Provides access to authorized visitors i.e. contractors, guests.
- Administers basic first aid and emergency CPR operating automated external defibrillator.
- Assists Supervisors in the development of site specific policies and procedures to provide and enhance Security at City facilities.
- Enforces bylaws and various Acts, Codes and City policies such as the Trespass to Property Act and the Criminal Code of Canada.
- Resolves conflict situations including staff and general public complaints and disputes.
- Maintains current knowledge of required legislation, resources, and City policies and procedures.
- Complies with all applicable requirements contained in the Private Security and Investigative Service Act.
Your application must describe your qualifications as they relate to:
- Experience providing facility security including the use of security systems and key systems.
- Post-secondary education in a discipline pertinent to the job function or the approved equivalent combination of education and experience.
- Possess a valid Security Guard License in accordance with the Private Security and Investigative Services Act, 2005 (PSISA).
- Possession of a valid certificate in first aid and emergency CPR and be certified to use an Automated External Defibrillator.
- Must possess and be able to maintain a valid Province of Ontario, Class “G” Driver’s License.
- Strong knowledge of legislative policies such as the Criminal Code, Trespass to Property Act and WHMIS.
- Knowledge of relevant Security policies such as patrolling and emergency response, Private Security and Investigative Services Act.
- Highly developed interpersonal and customer service skills, including conflict resolution, problem solving, decision making and situational assessment.
- Excellent verbal and written communication skills with the ability to respond to staff and public in a courteous and effective manner.
- Ability to prepare and maintain clear, concise, and legible security reports and detailed records.
- Demonstrated experience working with a computer and the ability to utilize a variety of software, e.g. Microsoft Word and Excel, mainframe systems, divisional databases, etc.
- Ability to compile accurate information and prepare effective reports and correspondence using a computer.
- Ability to operate and monitor computerized security equipment.
- Ability to work rotating shifts, weekends, and holidays.
- Ability to pass a thorough medical and physical examination.
- Ability to obtain and maintain a City Driver's Permit.
- Ability to work rotating shifts, weekends, and holidays.
- Ability to comply with the Corporate Security Scheduling Policy.
We thank all applicants and advise that only those selected for further consideration will be contacted.
Communication: Please note that all applicants are encouraged to provide a valid email address for communication purposes. Applicants may receive written correspondence regarding this job posting directly to the email address provided on their resume or to the one used to set-up their Candidate Profile if applying on TalentFlow. As an applicant, it is your responsibility to ensure that you check your email regularly.
Accommodation: The City of Toronto is committed to fostering a positive and progressive workforce reflecting the citizens we serve. We provide equitable treatment and accommodation to ensure barrier-free employment in accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and the City of Toronto's Accommodation Policy. You can request for accommodation related to the protected grounds at any stage of the City's hiring process, i.e., application, screening, assessment and placement.
If you are an individual with a disability and you need accommodation in applying for this position, please email us at email@example.com, quoting the job ID #2285910 and the job classification title.
If you are invited to participate in the assessment process, we ask that you provide your accommodation needs in advance at that time. Please be advised that you may be requested to provide medical/other documentation to Human Resources to ensure that appropriate accommodation is provided to you throughout the hiring process.
Internal Posting Details