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CST Business Support Analyst- Risk & Issue Management

Labor AgreementExcluded
Posting #2291684
Work Site590 W 8th Avenue
Position StatusFull-time
Hours of Work0830-1630
Work DaysMonday to Friday
Days OffSaturday, Sunday, Stats
Position Start Date05-Dec-2017
Applications Accepted Until 10AM24-Dec-2017
Job Summary

Reporting to the designated Manager/Director, the Business Analyst is an integral member of the team providing guidance to senior staff to determine requirements for new health informatics initiatives, including performance measurement and reporting, and program development. Through knowledge of the health system, the Business Support Analyst documents and analyzes processes, gathers requirements, performs best practice reviews, gathers data to support, prioritize and align business case development and requests, and performs current state assessments and gap analysis on initiatives. The Business Support Analyst liaises with a broad spectrum of clinical, IT and business stakeholders and leaders to assist in translating technical issues into a single, shared and realistic vision.




Bachelor’s Degree in Business Administration, Clinical Informatics or related discipline, plus a minimum of five (5) years’ recent, related experience in health care or information management, or an equivalent combination of education, training and experience. Master’s degree preferred.

 Superior analytical skills , documentation, workflows, including the ability to comprehend, analyze and resolve complex issues.
 Highly developed business writing and verbal communication skills with the ability to document work appropriately.
 Knowledge of project structures; business case development; documentation of workflows; health care setting and analytical tools.
 Demonstrable skills handling change requests, impacts, and tracking tasks, actions, risks, issues and impacts.
 Resourceful; well-organized; systematic analysis; strategic thinking; critical thinking; attention to detail; leadership and management skills.
 Technical writing experience is considered an asset.
 Knowledge of information technology applications and outcomes achieved through new platforms
 Demonstrated ability to exercise good judgment and initiative, deal with frequent changes; make decisions for a wide variety of complex business matters.
 Demonstrated ability to use database, spreadsheet and word processing software at an advanced level.
 Physical ability to perform the duties of the job.


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