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BC Children's Hospital (BCCH) cares for the province's most acutely ill or injured children and youth, provides developmental and rehabilitation services to children and youth throughout BC, and offers a broad range of health services. Sunny Hill Health Centre for Children (SHHC), a leading provincial facility offering specialized services to children and youth with developmental disabilities from birth to age 17, works collaboratively with BCCH. SHHC focuses on the child and their family while supporting health care professionals in their community. BCCH also operates a wide number of specialized health programs, is a leading acute care teaching facility, and conducts research to advance health and care through the BC Children’s Hospital Research Institute and in partnership with the University of British Columbia.


BCCH is an agency of the Provincial Health Services Authority (PHSA) which plans, manages, and evaluates specialty and province-wide health care services across BC. PHSA embodies values that reflect a commitment to excellence. These include: Respect people • Be compassionate • Dare to innovate • Cultivate partnerships • Serve with purpose  


Nurse Supervisor, Looking Glass Residence 

Reference # 79316

Regular Full-Time 

Work Schedule: 0830-1630 Monday-Friday

Wage: $39.91 - $48.92 Hourly

4116 Angus Drive, Vancouver, BC


Looking Glass Residence, formerly Woodstone Residence, is unique in British Columbia and across Canada as a residential treatment centre for young people suffering from anorexia nervosa, bulimia nervosa, or eating disorders not otherwise specified. Looking Glass’ therapeutic program is based on the strongest available evidence of effective treatment for eating disorders, and is the result of a meticulous development process involving consultation and collaboration with both local and international experts in eating disorders treatment and intervention, as well as mental health and youth care more generally. Looking Glass is staffed by professionals with the skills and experience required to deliver compassionate, person-centred services that foster trusting relationships, develop and enhance resiliency, and support developmentally appropriate levels of independence. The residence has the capacity to treat medically stable individuals who require an intensive, highly-structured yet home-like therapeutic environment.


The Nurse Supervisor manages care/service consistent with established policies, procedures, and the program’s philosophy, goals, and available resources and is accountable for the effectiveness of the nursing care provided. Provides input to staffing and program performance, delivery of care, and quality improvement initiatives. Provides leadership to staff by acting as a clinical resource, coordinating programming and staff scheduling, as well as supervising and supporting staff in the delivery of care activities.




  • Coordinates and supervises the work of nurses, mental health workers, and care aides by making and adjusting resident assignments, scheduling and coordinating the use of staff, and participating in the performance appraisal process by actively monitoring the provision of care and providing input to the Clinical Operations Manager or designate.
  • Coordinates the activities of the residence by communicating and planning methods of monitoring resident care needs and identifying and reporting staffing, equipment, and administrative requirements on a day-to-day basis with the Clinical Operations Manager and team.
  • Improves performance and assures maximum utilization of staff through role modeling, teaching, and ongoing development of personal and professional skills to meet the needs of the residents, families, and staff. Assists the Clinical Operations Manager and team in determining and meeting the educational needs of individual staff members and groups of staff members by providing input on their competencies as well as participating in planning and implementing educational events for staff.
  • Provides verbal and written input to the leadership team into the development, implementation, and evaluation of resident care standards and policies and procedures.
  • Provides input into the development, delivery, and evaluation of orientation processes in conjunction with other members of the team. Facilitates transition to working in the residence by ensuring orientation meets individual and program needs.



Education, Training, and Experience


  • Bachelor’s Degree in Nursing plus three (3) years’ recent experience in a mental health setting including one (1) year in a supervisory capacity or an equivalent combination of education, training, and experience.
  • The Employer will equally consider an equivalent combination of education, training, and experience (with the exception of Public Health and Preventative Nurses).
  • Current practicing registration with the British Columbia College of Nursing Professionals (BCCNP) as a Registered Nurse or as a Registered Psychiatric Nurse.
  • Crisis Prevention Intervention (CPI) certification.


Skills and Abilities


  • Demonstrated ability to supervise.
  • Demonstrated ability to communicate effectively, both orally and in writing.
  • Ability to demonstrate effective CPR techniques.
  • Demonstrated ability to relate effectively to residents and their families.
  • Demonstrated ability to participate as a member of the multidisciplinary care team and relate effectively to others.
  • Demonstrated ability to establish workload priorities.
  • Demonstrated ability to teach, demonstrate and coach residents, staff, and students.
  • Demonstrated ability to motivate others and provide leadership.
  • Physical ability to perform the duties of the position.
  • Ability to operate related equipment.


ATTN: PHSA Employees:


To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at Please note the internal job posting will no longer be accessible after the expiry date of 13 January 2019. If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.


If you have not registered your internal profile, a temporary password is required to log in for the first time. To obtain your temporary password, please contact the Internal Jobs Help Desk at 604-875-7264 or 1-855-875-7264. Please note regular business hours are Monday – Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at and a Help Desk Representative will contact you the next business day.


Applications will be accepted until position is filled.


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PHSA is committed to employment equity and hires on the basis of merit. We encourage applications from all qualified individuals, including Aboriginal peoples, persons with disabilities and members of visible minorities.

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