Job List

Manager, Communications & Engagement

Manager, Internal Communications & Engagement - E02142 | Salary Range: 9

 

Are you looking for a meaningful role in internal communications? One in which you can support transformative projects and communications channels that reach more than 26,000 team members who are making a difference for patients, clients, families, and health-sector partners across British Columbia?

 

Using an inclusive and anti-racist lens, the successful candidate will be a courageous leader and a role model for compassionate and culturally safe communication, collaboration and teamwork, and thoughtful engagement across different areas of the communications team and the broader organization.

 

This is a role for a proven self-starter who has strong attention to detail, takes initiative to creatively identify and execute on opportunities, and possesses true savviness in knowing how to prioritize competing interests. We guarantee you’ll never be bored!

 

The fine print

Job Type: Full-time, Temporary (April 2024 – April 2025 for parental leave coverage)

Salary Range: $102,938 - $147,974 /year. The starting salary for this position would be determined with consideration of the successful candidate’s relevant education and experience, and would be in alignment with the provincial compensation reference plan. Salary will be prorated accordingly for part time roles.
Location: 1333 W Broadway, Vancouver, BC V6H 4C1 (Hybrid)
Closing date: Applications accepted until position is filled
Hours of Work: 0900-1700, Monday to Friday (Flexible)
Requisition # 163544E

 

As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.

 


What you’ll do

 

As part of the Communications & Content Services team, reporting to the Senior Director, Communications & Content Services, you will manage a number of enterprise-wide communications channels, such as communications newsletters, bulletins and intranet content for staff and leaders, internal events, as well as projects to support the CEO’s office.

 

You will also support strategic communications planning, execution and evaluation for your assigned portfolio which includes PHSA central support departments, such as People & Culture and the Diversity, Equity & Inclusion team, Finance, the Transformation Leadership Office, and Legal, Privacy & Risk.

 

Working collaboratively with fellow communications teammates and across other client portfolios, you will proactively seek opportunities to advance our organization’s purpose, vision values and the Coast Salish Teachings gifted to our organization – helping to build a positive workplace marked by proactively sharing information, fostering innovation, and nimbly responding to changing priorities with grace and good humour.

 

Supervising a small team, you will coach and lead team members and support them in providing timely advice and strategic counsel to their clients while driving to quality outcomes and increased engagement in relation to the organization’s strategic priorities.

 

You will also occasionally participate in a scheduled roster to help cover PHSA’s after hours communications needs.

 

 

What you bring

Qualifications

  • A level of education, training, and experience equivalent to a university degree in communications, journalism or a related field
  • 7+ years of internal communications experience in a large, multi-site unionized environment. Previous experience with a public sector organization is an asset.
  • Education or experience related to Diversity, Equity and Inclusion and Indigenous-specific anti-racism, is a strong asset.

 

Skills & Knowledge

  • Awareness of and commitment to learning and understanding the Truth & Reconciliation Commission’s 94 Calls to Action (2015), In Plain Sight Report (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), and Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls calls for justice, and how they intersect across the health care system.
  • Supports team members on their learning journey, ensuring education strategy for team/department to implement Indigenous Cultural Safety at a practical level.
  • Works collaboratively with appropriate Indigenous teams/departments to ensure ICS lens applied holistically.
  • Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
  • As a strong asset for consideration, we are looking for our successful candidate to have: Knowledge of social, economic, political and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports (BC DRIPA, TRC, etc.).
  • Demonstrated ability to research and write creative and compelling copy for a variety of applications, including digital channels, print publications, and speeches.
  • Demonstrated ability to create and execute strategic communication plans, and to respond to the needs of leaders, team members and partners in sensitive situations supported by acute awareness of the impact of actions.
  • Demonstrated knowledge of legislative policy development and processes of various levels of government, ability to meet tight deadlines, work under pressure, and handle highly confidential and sensitive issues with tact and diplomacy.
  • Demonstrated ability to lead and support team members with respect, compassion, and humility.

 

 

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

  • Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
  • Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
  • Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
  • Annual statutory holidays (13) with generous vacation entitlement and accruement.
  • PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
  • Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

 

What we do

 

The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.

 

Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services

 

PHSA is committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.

 

Reconciliation is an ongoing process and a shared responsibility for all of us. The BC Governments’ unanimous passage of the Declaration on the Rights of Indigenous Peoples Act was a significant step forward in this journey—one that all health authorities are expected to support as we work in cooperation with Indigenous Peoples to establish a clear and sustainable path to lasting reconciliation. True reconciliation will take time and ongoing commitment to work with Indigenous Peoples as they move toward self-determination. Guiding these efforts Crown agencies must remain focused on creating opportunities that implement the Truth and Reconciliation Commission Mandate.

 
Labor AgreementExcluded
Requisition #163544E-2415681
Work Site1333 West Broadway, Vancouver, BC V6H 4C1
Job TypeTemporary, Full-Time
Temporary DurationN/A
Salary/Rate$102,938.00 - $147,974.00 / Year
FTE1.00
Hours of Work0900-1700
Work DaysMon, Tue, Wed, Thu, Fri
Expiry Date10-May-2024

Privacy Policy

Provincial Health Services Authority (PHSA) respects your right to privacy and takes seriously its responsibilities regarding the collection, use and disclosure of your personal information. Personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act of BC, section 26 (c). The personal information that we collect from you or about you when applying for a job with PHSA will be used to assess your qualifications and suitability as a potential employee of PHSA, as well as for the purposes of recruitment and onboarding. We may also collect and use additional personal information provided by you or your references in the course of the evaluation and hiring process that will become part of your employment file if you are a successful candidate.

Your contact information, education and experience, desired job location and pay information, eligibility and availability, core skills, job functions, getting to know you responses, resumes, cover letters, references, pre-screening questionnaire responses and job application history is recorded in PHSA’s third-party applicant tracking system (“Brainhunter”)in Canada indefinitely and will be shared with our staff on a “need to know” basis. If you require access to your data, PHSA can provide a printout of your data and job application history. We do not sell or rent the information you provide to us to third parties. However, we do contract with a service provider to assist us in maintaining and managing our databases and to communicate with job applicants. We do not authorize this third party to make any other use of your information.

The service provider (“Brainhunter”) allows the option for you to delete your account after signing into the system. Before deletion you are advised with a warning. Your record is permanently purged / deleted from the respective site and the record will not be available in any searches. The job will have only the respective application information that you made previously.

To view the third party vendor privacy policy please refer https://www.brainhunter.com/EN/Privacypolicy.html.

Your information is protected using technical and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure and alteration. Some of the safeguards used are firewalls, intrusion detection, physical access controls to our data centres, and information access authorization controls.

Personal information will be used by authorized staff only to fulfil the purpose for which it was originally collected or for a use consistent with that purpose. We do not disclose your personal information to other public bodies, third parties or individuals except as required or authorized by law or with your consent. View our PHSA Privacy Policy for more information.

If you have any questions about the management of your personal information during the recruitment process, please contact the Talent Acquisition team at 604-875-7251, toll free 1-866-744-7363 or #260 – 1770 West 7th Avenue, Vancouver BC, V6J 4Y6. You may also contact External Recruitment at careers@phsa.ca.