IT Architect – Messaging

 

PHSA Cloud and Infrastructure Services

Messaging, Active Directory, MS Teams

Burnaby, BC

 

The IT Architect coordinates the development and implementation of technical architecture, formulates policies and standards related to the IT architecture and communicates IT infrastructure to staff as required. Provides expert technical consultation, vision and leadership in the analysis, feasibility, design, planning, implementation, and use of the IT infrastructure. Coordinates the technical planning for corporate large-scale system initiatives and coordinates the procurement of external services. Provides input into the development of policies, annual goals and objectives for the area of responsibility.

What you’ll do

• Defines the principles that guide technology decisions for the enterprise and develops and implements policies and standards related to technology architecture. Formulates strategies and plans for short-term and long-term technology architecture that support the Health Authority’s business needs. Oversees the evaluation and selection of hardware and software product standards and the design of standard configurations.
• Serves as tier three support within the team, leveraging deep expertise to resolve complex problems and issues related to Microsoft Exchange (On-premise & Online), MS Teams and Active Directory.
• Collaborates closely with cross-functional teams to investigate and identify root causes of escalated incidents, implementing robust solutions and preventative measures to enhance system performance and stability.
• Designs and coordinates the implementation of an enterprise-wide technical architecture based on business requirements and IT strategies and then directs the activities associated with ensuring compliance with the enterprise architecture. Communicates the technology infrastructure to IT staff, management, community sites, and project teams.
• Analyzes the IT environment continually to detect critical performance and security deficiencies and develops or recommends solutions for improvement. Participates in disaster recovery and contingency planning and testing. Participates in risk assessments, risk management planning and vulnerability testing related to the information security features of the systems, networks, and related administrative activities.
• Researches and analyzes market, technology, and industry trends and standards related to technologies that affect network, security, server infrastructure, and other platforms for the purposes of determining potential impact on the enterprise and the suitability of different approaches in solving emerging business needs. Provides recommendations on the use and evolution of IT architecture.
• Prepares, manages and evaluates the procurement of external services by managing the RFI, RFQ, and/or RFP process including creating and evaluating the RFP and committing funds for large enterprise-wide systems initiatives estimated at one million dollars or greater. Liaises with outside vendors, reviews bids and/or negotiates equipment and/or service contracts, and makes recommendations where necessary to the Manager. Monitors the level of support to ensure requirements and expectations of the contract(s) are met.
• Coordinates technical planning for corporate large-scale systems initiatives, working closely with business units, functional area managers, senior IT team and architecture team members to define the goals, objectives and plans that direct systems design and implementation activities. Resolves problems and scheduling conflicts and provides status updates and reports.
• Designs, implements and supports enterprise wide security solutions and access controls in a way that provides appropriate, demonstrable and coordinated security procedures and practices that are compliant with related law, regulation, policy and professional standards. Provides monitoring, auditing and investigation expertise into security, policy and appropriate use violations.
• Provides expert technical advice and consultation by performing analysis, formulating recommendations for proposed technology changes, and by providing input into application development and into the use of new technology for inclusion in the technology architecture. Provides consultation and advice to senior management on technology alternatives and solutions.
• Participates in assigned committees; chairs and/or leads discussion as required.
• Performs other related duties as required.

 

What you bring

Qualifications

• Bachelor’s degree in computer science, engineering or a related study or an equivalent combination of education, training, and experience. Seven (7) years of recent related experience in a large, complex organization including experience with at least two IT disciplines from a client/server environment, including but not limited to, technical architecture, systems analysis, systems support and troubleshooting, network management, and operations.

 

Skills & Knowledge

• Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
• As a strong asset for consideration, we are looking for our successful candidate to have: Knowledge of social, economic, political and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports (BC DRIPA, TRC, etc.).
• Leading People: acting with integrity and trust; building a team environment; communicating clearly; fostering potential.
• Leading Change: striving for personal mastery; leading with Vision; inspiring and engaging; promoting innovation.
• Partnering: focusing on customers; engaging stakeholders.
• Achieving Results: conceptualizing, demonstrating accountability.
• Business Acumen: managing resources; possessing health environment and political awareness.
• Excellent analytical and technical skills.
• Excellent written and verbal communication skills. Excellent planning and organization skills.
• Knowledge of all components of a technical architecture.
• Strong understanding of network architecture.
• Understanding of the political climate of the enterprise and how to navigate the politics.
• Ability to understand the long-term (big-picture) and short-term perspectives of situations.
• Ability to translate business needs into technical architecture requirements.
• Ability to estimate financial impact of technical architecture alternatives.
• Ability to apply multiple technical solutions to business problems.
• Ability to quickly comprehend the functions and capabilities of new technologies.

 

 

What we bring

 

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

• Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
• Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
• Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
• Annual statutory holidays (13) with generous vacation entitlement and accruement.
• PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
• Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

 

Job Type: Regular, Full-Time

Salary Range: $86,398 - $124,197 /year. The starting salary for this position would be determined with consideration of the successful candidate’s relevant education and experience, and would be in alignment with the provincial compensation reference plan. Salary will be prorated accordingly for part time roles.
Location: 1795 Willingdon Ave, Burnaby, BC V5C 6E3
Closing date: Applications accepted until position is filled
Hours of Work: 08:00-16:00 (Monday to Friday)
Requisition # 159656E

 

As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.

 

What we do

 

The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.

 

Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services

 

PHSA is committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.

 

Reconciliation is an ongoing process and a shared responsibility for all of us. The BC Governments’ unanimous passage of the Declaration on the Rights of Indigenous Peoples Act was a significant step forward in this journey—one that all health authorities are expected to support as we work in cooperation with Indigenous Peoples to establish a clear and sustainable path to lasting reconciliation. True reconciliation will take time and ongoing commitment to work with Indigenous Peoples as they move toward self-determination. Guiding these efforts Crown agencies must remain focused on creating opportunities that implement the Truth and Reconciliation Commission Mandate.

 

ATTN: PHSA Employees:

 

To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at http://internaljobs.phsa.ca  

 

Please note the internal job posting will no longer be accessible after the expiry date of February 21, 2024. If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.

 

If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at 604-875-7264 or 1-855-875-7264. Please note regular business hours are Monday – Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at internaljobshelpu@phsa.ca and a Help Desk Representative will contact you the next business day.