Director, Technical Solutions – Clinical Information Systems

 

Provincial Digital Health & Information Services

Burnaby – Willingdon

 

You are a technology professional who is balanced in skills both tech and people. As a dynamic leader, you’re known for building strong teams of leaders and doers, while leading by example through your own values and work ethic. Quite simply, you deliver results, and you do it collaboratively with a supported and innovative team. You’ve been building your career in the realm of health care, and you hold high value in work with a purpose for the greater good. Bring your goals, values, and expertise together in this leadership role with provincial collaboration and opportunity to transform clinical technology solutions.

What you’ll do

The Director, Technical Solutions reports to the Executive Director, Enterprise Clinical Information Systems and is responsible for the design, development, implementation, evolution, operations and evaluation of clinical applications. This role enables project management services that support the innovation and transformation of clinical applications, and is accountable for the implementation of long-term and short-term plans, policy development and operational requirements, including evaluation of services in relation to the Enterprise Clinical Information Systems portfolio. With oversight for the definition, supervision, and completion of a wide variety of projects, high-level accountabilities include:

• Direct the design, development, testing and implementation of application integration and transformation for core clinical, ancillary and specialty solutions that support the continuum of patient care services.
• Manage and maintain multiple Cerner domains, including Infrastructure, Architecture, Devices, Interfaces, Integrated Technologies, Custom Development, Reports/Extract and Testing/QA
• Support the development and annual refresh of the clinical solutions roadmap.
• Execute the long term and short term strategy for evolving and transforming clinical solutions for PHSA, PHC and VCH; establishes targets and measures performance of systems, applications, key results areas and people.
• Develop and manage operational budgets; supports annual capital planning process.
• Direct consolidation and rationalization of multiple clinical systems across the integrated health enterprise to support improved information sharing and cost effectiveness.
• Direct teams to solve incredibly challenging problems that arise due to the complexity of our technical environment across the three Health Organizations.
• Collaborate with other technical teams across the Provincial Digital Health and Information Services portfolio; supports leadership and change initiatives for adoption of clinical and technical solutions.

 

What you bring

Qualifications

• A level of education, training, and experience equivalent to a Master’s degree in Health Information Sciences or Computing Science or a relevant healthcare discipline
• 10+ years of experience in progressively more responsible technical leadership roles. Preference will be given to individuals with experience working with Clinical Systems, more specifically the Oracle Health Cerner solution.

 

Skills & Knowledge

• Demonstrated project management experience with multi-faceted projects and stringent timelines.
• Demonstrated ability to supervise and lead staff, with a commitment supporting continuous learning.
• Excellent communication skills including the ability to facilitate, negotiate, and persuade others.
• Ability to respond to the needs of partners supported by an acute awareness of the impact of actions.
• Demonstrated ability to problem-solve with a global perspective in order to incorporate the organization’s systems and strategies when developing viable solutions to problems.
• Demonstrated knowledge and understanding of legislative obligations and provincial commitments found in the foundational documents - including Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study - and how they intersect across the health care system.
• Models and supports full team commitment to Indigenous-specific anti-racism, anti-racism and Indigenous Cultural Safety including oversight and commitment to education strategy.
• Collaborates with peers to ensure Indigenous-specific Anti-racism and ICSH are applied holistically through department as whole.
• Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
• As a strong asset for consideration, we are looking for our successful candidate to have: Knowledge of social, economic, political and historical realities of settler colonialism on Indigenous Peoples and familiarity with addressing Indigenous-specific anti-racism, anti-racism and Indigenous Cultural Safety and foundational documents and legislative commitments (The Declaration Act, the Declaration Action Plan, TRC, IPS, Remembering Keegan, etc.).

 

What we bring

 

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

• Join one of BC’s largest employers with province-wide programs, services and operations – offering opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
• Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
• Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
• Annual statutory holidays (13) with generous vacation entitlement and accruement.
• PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
• Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

 

Job Type: Regular, Full-time

Salary Range: To be confirmed
Location: 1885 W Broadway, Vancouver, BC V6J 1Y5
Closing date: Applications accepted until position is filled
Hours of Work: 0800-1600 (Monday to Friday)
Requisition # 151459E

 

As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.

 

What we do

 

The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.

 

Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services

 

PHSA is committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.

 

Reconciliation is an ongoing process and a shared responsibility for all of us. The BC Government unanimous passing of the Declaration on the Rights of Indigenous Peoples Act was a significant step forward in this journey—one that all health authorities are expected to support as we work in cooperation with Indigenous Peoples to establish a clear and sustainable path to meaningful and lasting reconciliation. True reconciliation will take time and ongoing commitment to work with Indigenous Peoples as we move toward self-determination. Guiding these efforts PHSA must uphold legislative obligations and provincial commitments found in the foundational documents such as including Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study.

 

ATTN: PHSA Employees:

 

To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at http://internaljobs.phsa.ca  

 

Please note the internal job posting will no longer be accessible after the expiry date of September 7, 2023. If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.

 

If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at 604-875-7264 or 1-855-875-7264. Please note regular business hours are Monday – Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at internaljobshelpu@phsa.ca and a Help Desk Representative will contact you the next business day.