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Project Manager
BC Mental Health & Substance Use Services
Coquitlam, BC
As a member of the FPS Management team, the Project Manager provides leadership to projects and initiatives including those with a clinical and or administrative focus while ensuring that these projects are in line with the values, mission, and mandate of the Provincial Health Services Authority (PHSA), BC Mental Health Addictions Society (BCMHAS) and FPS. The Project Manager is integrally involved in the planning, development, implementation, and evaluation of such projects, and maintains primary responsibility for overall project management. The Project Manager actively contributes to team efforts, with internal and external partners, on ongoing programs and initiatives to improve the quality and accessibility of mental health and addictions services, health promotion and prevention efforts.
The project manager liaises with Project Managers, and leaders outside of FPS on strategic PHSA wide initiatives. The position works closely with the senior FPS senior leadership and Clinical Managers at the Forensic Psychiatric hospital and the 6 Forensic Regional Clinics.
The Project Manager is responsible for managing a diversity of projects of varying size and scope in a complex and changing multidisciplinary environment. The Project Manager therefore maintains an awareness of the challenges, culture and system changes occurring within PHSA, BCMHAS and FPS, and applies superior management skills to ensure that assigned projects are aligned with the organization’s vision, mandate, and strategic directions. An understanding of and demonstrated ability to apply project management principles and practices, coupled with initiative, efficiency, creativity, critical thinking, and solid literature search/ review, presentation, and writing skills, are required for the successful management of projects with often demanding timelines. The Project Manager also uses strong communication, team- and partnership-building, planning, building and interpersonal skills to lead projects and guide team members.
The position also requires broad knowledge of change/transition theories and demonstrated ability to develop strategies and assist stakeholders dealing with change and transition. In support of the organization’s vision, mandate, and strategic directions, this position requires knowledge of and substantial experience in a health service setting, implementing best practises and awareness the various stakeholders FPS is accountable to. This position requires an ability to understand and work with various stakeholders at all levels of the organization including medical, academic, research, operations, and leadership while demonstrating an ability to strategize and utilize diplomacy in developing and maintaining relationships.
Dependant upon the project, the Project manager will need to work effectively with PHSA corporate services and external stakeholders including family, Heath Authorities and or other Ministries.
Inappropriate decisions and errors in judgment related to designing, implementing, and executing project management plans could have negative financial implications, lead to ineffective implementation of clinical initiatives and compromise other operations and/or other FPS initiatives.
Communications
The Project Manager communicates with the following internal contacts: Clinical Director; Director, Patient and Client Services; Senior Region Manger, FPS Clinics; Clinical Services Manager and Regional Clinic Managers; FPS Psychiatrists and physician; FPS and BCMHS Department Managers, Other members of the BCMHAS Research and Knowledge Exchange team; and Researchers, clinicians, staff, and management across BCMHAS and PHSA. Provides consultation, builds collaborations, and seeks support and approval as applicable, regarding the development, implementation, and evaluation of projects.
The Project Manager communicates with the following external contacts as necessary: Researchers, clinicians, staff, and management across the Regional Health Authorities (RHAs) and contracted agencies; researchers, clinicians, staff, and management at the provincial, national and international levels, as applicable; relevant regional, provincial and national community-based agencies; academic institutions and regional, provincial, and national research centres and networks; other agencies or organizations providing regional or provincial mental health and addiction services; provincial and federal ministries as applicable; regional, provincial, national, and international centres of knowledge exchange; provincial and national public health, health promotion, and policy bodies; and private sector and other agencies with workplace mental health and addiction mandates. Communicates to support and inform the development, implementation, and evaluation of projects supporting strategic mental health and addictions research, policy, and knowledge exchange programs and initiatives.
What you’ll do
- In collaboration with FPS leadership, develops comprehensive project plans.
- Reviews relevant best practice literature and consults with research and clinical experts to integrate evidence based approaches for each project.
- Works collaboratively with FPS leadership team and education resources to ensure that projects are coordinated and sustainable.
- Manages the development, implementation, and evaluation of projects in support of strategic FPS programs and initiatives.
- Maintains responsibility for the overall execution of projects, assuring they are done in an efficient manner, that they adhere to project protocols, that they conform to applicable institutional and ethical policies and procedures and privacy legislation, and that they are done within the required timelines.
- Guides the identification, collection, and analysis relevant information relating to current projects, programs, and initiatives, and synthesizes findings to put forward recommendations to program team for development, implementation, analysis, dissemination of findings, and policy/practice implications.
- As applicable, arranges for and maintains responsibility for students and contractors assisting in large or complex projects.
- Develops and implements communication plans to ensure timely updates are provided to all internal stakeholders.
- In consultation with the senior leadership and Communication staff, is responsible for the dissemination of information related to projects and key programs and initiatives under the identified mandate areas through a variety of vehicles.
- Prepares quarterly and annual reports for each project in conjunction with applicable stakeholders
- Provides project updates and/or presentations to external agencies, organizations, and other stakeholders
- Participates in various committees, working groups, and research and practice networks involving a variety of internal and external stakeholder groups to support the implementation of projects.
- Actively contributes to the development and maintenance of relationships with RHAs, health related community-based organizations, university research networks, communication and knowledge exchange units, the private sector, and other key players to explore and pursue further research, practice, and knowledge exchange opportunities.
- Actively contributes to the management and facilitation of efforts to identify best practice-grounded strategies and activities for health professionals, policy/ decision makers, and the public in research, practice, and policy.
- Assists in coordinating provincial planning exercises to ensure development of comprehensive and integrated provincial strategies and specialized services.
- In consultation with the Program Manager, provides support and recommendations to the development of infrastructure support for activities under provincial mandate areas.
- Performs other related duties as assigned.
What you bring
Qualifications
- A level of education, training and experience equivalent to a Master’s degree in Health, Social Sciences, or Business Administration plus a minimum of five (5) years in a project planning or management role in a health, social services, government, or community organization.
Skills and Knowledge
- Knowledge of content areas including: mental health and addictions and clinical practices; health systems and policy; population health, prevention, and health promotion; and knowledge exchange.
- Understanding of and practical skills in several key areas, including: project management; change management; organizational behaviour; research and evaluation relevant computer software applications; Internet search engines, websites, and navigation; funding structures and application processes; training and education; policy review and analysis; and facilitation, community development activities, and partnerships.
- Related experience in: conducting literature searches and reviews, best practice reviews, policy analysis, working collaboratively with a wide range of internal and external stakeholder groups; and providing training and education activities.
- Qualities including: creativity and innovation; sound judgment, tact and diplomacy; strong negotiation, conflict management, and consensus-building skills; ability to work effectively and collaboratively in a demanding and dynamic environment; excellent oral and written communications skills.
- Awareness of and commitment to learning and understanding the Truth & Reconciliation Commission’s 94 Calls to Action (2015), In Plain Sight Report (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), and other related reports.
- Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
- As a strong asset for consideration, we are looking for our successful candidate to have: Knowledge of social, economic, political and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports (BC DRIPA, TRC, etc.)
What we bring
Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.
- Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
- Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
- Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
- Annual statutory holidays (13) with generous vacation entitlement and accruement.
- PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
- Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.
Job Type: Temporary Full-Time (1.00 FTE) Until October 03, 2025
Wages: $80,935 - $116,344/ year. The starting salary for this position would be determined with consideration of the successful candidate’s relevant education and experience, and would be in alignment with the provincial compensation reference plan. Salary will be prorated accordingly for part time roles.
Location: 70 Colony Farm Road, Coquitlam, B.C. V3C 5X9
Applications will be accepted until position is filled.
Hours of Work: Monday to Friday, 0800-1600
Requisition #147296
As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.
What we do
BCMental Health & Substance Use Services (BCMHSUS) cares for people with complex mental health and substance use challenges.
BCMHSUS is part of the Provincial Health Services Authority (PHSA).
The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.
Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services
PHSA and BCMHSUS are committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.
Reconciliation is an ongoing process and a shared responsibility for all of us. The BC Governments’ unanimous passage of the Declaration on the Rights of Indigenous Peoples Act was a significant step forward in this journey—one that all health authorities are expected to support as we work in cooperation with Indigenous Peoples to establish a clear and sustainable path to lasting reconciliation. True reconciliation will take time and ongoing commitment to work with Indigenous Peoples as they move toward self-determination. Guiding these efforts Crown agencies must remain focused on creating opportunities that implement the Truth and Reconciliation Commission Mandate.
ATTN: PHSA Employees:
To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at http://internaljobs.phsa.ca
Please note the internal job posting will no longer be accessible after the expiry date of July 11, 2023 . If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.
If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at 604-875-7264 or 1-855-875-7264. Please note regular business hours are Monday – Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at internaljobshelpu@phsa.ca and a Help Desk Representative will contact you the next business day.
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Privacy Policy
Provincial Health Services Authority (PHSA) respects your right to privacy and takes seriously its responsibilities regarding the collection, use and disclosure of your personal information. Personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act of BC, section 26 (c). The personal information that we collect from you or about you when applying for a job with PHSA will be used to assess your qualifications and suitability as a potential employee of PHSA, as well as for the purposes of recruitment and onboarding. We may also collect and use additional personal information provided by you or your references in the course of the evaluation and hiring process that will become part of your employment file if you are a successful candidate.
Your contact information, education and experience, desired job location and pay information, eligibility and availability, core skills, job functions, getting to know you responses, resumes, cover letters, references, pre-screening questionnaire responses and job application history is recorded in PHSA’s third-party applicant tracking system (“Brainhunter”)in Canada indefinitely and will be shared with our staff on a “need to know” basis. If you require access to your data, PHSA can provide a printout of your data and job application history. We do not sell or rent the information you provide to us to third parties. However, we do contract with a service provider to assist us in maintaining and managing our databases and to communicate with job applicants. We do not authorize this third party to make any other use of your information.
The service provider (“Brainhunter”) allows the option for you to delete your account after signing into the system. Before deletion you are advised with a warning. Your record is permanently purged / deleted from the respective site and the record will not be available in any searches. The job will have only the respective application information that you made previously.
To view the third party vendor privacy policy please refer https://www.brainhunter.com/EN/Privacypolicy.html.
Your information is protected using technical and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure and alteration. Some of the safeguards used are firewalls, intrusion detection, physical access controls to our data centres, and information access authorization controls.
Personal information will be used by authorized staff only to fulfil the purpose for which it was originally collected or for a use consistent with that purpose. We do not disclose your personal information to other public bodies, third parties or individuals except as required or authorized by law or with your consent. View our PHSA Privacy Policy for more information.
If you have any questions about the management of your personal information during the recruitment process, please contact the Talent Acquisition team at 604-875-7251, toll free 1-866-744-7363 or #260 – 1770 West 7th Avenue, Vancouver BC, V6J 4Y6. You may also contact External Recruitment at careers@phsa.ca.
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