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Forensic Services Officer - Forensic Psychiatric Hospital, BC Mental Health and Substance Use Services

Forensic Services Officer
BC Mental Health & Substance Use Services

Coquitlam, BC


What you’ll do

  • Provide safe and secure escort for court remanded and maximum security persons to other facilities, including secure facilities, hospitals and specialists outside of the hospital; assumes custody and transport persons in custody from outside agencies to the hospital; transport and escort persons to video courts, as required; searches all persons in custody prior to escort to ensure the person is not carrying any dangerous items and/or illegal substances to ensure the safety and protection to the public and employees of the other agencies.
  • In support of the clinical risk assessment of in-custody patients, consult with clinical staff and other resources to determine the security risk and classification of in custody escorts including determining appropriate security precautions; applies restraining devices such as handcuffs, belts, leg irons and belly chains and/or other restraint devices or techniques as required when providing patient escort and security services; ensures required documentation is available for the escort of persons in custody.
  • Respond to and investigate all instances of escape including the search and custody of persons who have escaped the hospital; work with local police in the event of an emergency security breaches and/or patient escapes; maintain building and ground security by incorporating regular patrols, maintaining and monitoring alarm systems, communication systems, safety and emergency equipment; provides staffing training in the use of alarm systems, procedures and selected restraint equipment; ensure only authorized vehicles enter and leave the facility.
  • Interact with persons in custody in aggressive and/or volatile situations to diffuse the situation and reduce the escalation of aggression by utilizing appropriate de-escalation and safe non harmful control techniques consistent with existing policies and procedures to secure patients on escort who may become agitated in order to maintain custody and ensure the safety of the public.
  • Provide direction to, and maintain custody of patients while in court; exchanges information with outside agencies such as Police, Fire Departments, Coroners Office, Sheriff Detachments and Corrections as appropriate; provides security services for BC Review Board members and other visitors such as court reporters, lawyers and other hospital staff; supports the multi-disciplinary planning and coordination of security plans for the transport of patients with other agencies for all high profile cases.


What you bring



  • Grade 12, plus two (2) years recent related experience in a secure correctional or mental health facility, or an equivalent combination of education, training and experience.
  • Completion of a recognized defensive tactics course including training in the use of force, metal detection, search and seizure. Occupational First Aid Level 2.
  • Eligible for appointment as a Special Provincial Constable. Current CPR certificate and valid BC Class IV Driver's license.

Skills and Knowledge:

  • Ability to exercise sound judgment and effective interpersonal skills including the ability to control and direct hostile/aggressive behaviour of persons in custody.
  • Solid understanding of the use of force and applicable legislation as it relates to the able to retrain uncooperative, hostile or violent persons 
  • Physical ability to carry out the duties of the position
  • Awareness of and commitment to learning and understanding the Truth & Reconciliation Commission’s 94 Calls to Action (2015), In Plain Sight Report (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), and other related reports
  • Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
  • As a strong asset for consideration, we are looking for our successful candidate to have: Knowledge of social, economic, political and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports (BC DRIPA, TRC, etc.).


What we bring


Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.


  • Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
  • Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
  • PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
  • Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.


Job Type: Casual (0.01 FTE)
$30.11 per hour.
70 Colony Farm Road, Coquitlam, BC V3C 5X9


As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.



What we do

BC Mental Health & Substance Use Services (BCMHSUS) cares for people with complex mental health and substance use challenges.

BCMHSUS is part of the Provincial Health Services Authority (PHSA).


The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.


Learn more about PHSA and our programs:

PHSA and BCMHSUS are committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.

Reconciliation is an ongoing process and a shared responsibility for all of us. The BC Governments’ unanimous passage of the Declaration on the Rights of Indigenous Peoples Act was a significant step forward in this journey—one that all health authorities are expected to support as we work in cooperation with Indigenous Peoples to establish a clear and sustainable path to lasting reconciliation. True reconciliation will take time and ongoing commitment to work with Indigenous Peoples as they move toward self-determination. Guiding these efforts Crown agencies must remain focused on creating opportunities that implement the Truth and Reconciliation Commission Mandate. 

Labor Agreement
Requisition #CAS-FSO-2400073
Work Site70 Colony Farm Road, Coquitlam, BC V3C 5X9
Job TypeCasual, Part-Time
Salary/Rate$30.11 / Hour
Hours of WorkCasual
Work DaysCasual
Expiry Date18-Sep-2024

Privacy Policy

Provincial Health Services Authority (PHSA) respects your right to privacy and takes seriously its responsibilities regarding the collection, use and disclosure of your personal information. Personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act of BC, section 26 (c). The personal information that we collect from you or about you when applying for a job with PHSA will be used to assess your qualifications and suitability as a potential employee of PHSA, as well as for the purposes of recruitment and onboarding. We may also collect and use additional personal information provided by you or your references in the course of the evaluation and hiring process that will become part of your employment file if you are a successful candidate.

Your contact information, education and experience, desired job location and pay information, eligibility and availability, core skills, job functions, getting to know you responses, resumes, cover letters, references, pre-screening questionnaire responses and job application history is recorded in PHSA’s third-party applicant tracking system (“Brainhunter”)in Canada indefinitely and will be shared with our staff on a “need to know” basis. If you require access to your data, PHSA can provide a printout of your data and job application history. We do not sell or rent the information you provide to us to third parties. However, we do contract with a service provider to assist us in maintaining and managing our databases and to communicate with job applicants. We do not authorize this third party to make any other use of your information.

The service provider (“Brainhunter”) allows the option for you to delete your account after signing into the system. Before deletion you are advised with a warning. Your record is permanently purged / deleted from the respective site and the record will not be available in any searches. The job will have only the respective application information that you made previously.

To view the third party vendor privacy policy please refer

Your information is protected using technical and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure and alteration. Some of the safeguards used are firewalls, intrusion detection, physical access controls to our data centres, and information access authorization controls.

Personal information will be used by authorized staff only to fulfil the purpose for which it was originally collected or for a use consistent with that purpose. We do not disclose your personal information to other public bodies, third parties or individuals except as required or authorized by law or with your consent. View our PHSA Privacy Policy for more information.

If you have any questions about the management of your personal information during the recruitment process, please contact the Talent Acquisition team at 604-875-7251, toll free 1-866-744-7363 or #260 – 1770 West 7th Avenue, Vancouver BC, V6J 4Y6. You may also contact External Recruitment at