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Clinical Coordinator I, Patient and Family Counselling Services - BC Cancer - Victoria

Clinical Coordinator I, Patient and Family Counselling Services

BC Cancer

Victoria, BC


The Clinical Coordinator, Patient and Family Counselling Services, reports to the Regional Services Clinical Manager and works in conjunction with the Psychosocial Oncology Communities of Practice (PSO COP) in providing a province wide approach for clinical services, education, community engagement and research in psychosocial oncology.  Develops evidence based practice and programs, and is involved in the planning, implementation and evaluation of clinical services in the regional program. Supervises up to and including eight (8) Health Sciences Professional FTEs and provides clinical direction and evaluation of assigned staff. Performs clinical, educational, community engagement, research and administrative duties.


What you’ll do


  • Implement and coordinate the psychosocial oncology program on a Regional level by developing annual goals and objectives in conjunction with Provincial Program priorities for the provision of services to patients and families.
  • Provide clinical supervision and consultation for Patient and Family Counselling staff. 
  • Prepare work schedules and other operational duties, ensuring adherence to the appropriate collective agreement.  Approve vacation and leave applications; approve time records for submission to payroll.
  • Recruit staff and conduct performance appraisals.  In conjunction with the Provincial Director, Psychosocial Oncology Program and Human Resources staff, participate in progressive disciplinary action as required.
  • In conjunction with the Provincial Director, Psychosocial Oncology Program, develop and monitor the budget for Patient and Family Counselling.
  • Collaborate with the Provincial Director and Regional Clinical Coordinator, Psychosocial Oncology Program in the development, implementation and communication of evidence based provincial psychosocial practice standards, guidelines and procedures and clinical tools.
  • Work in conjunction with the Provincial Director to develop and maintain centre professional standards regarding training, staff education, quality management, workload, patient care, and research. 


What you bring


  • Master’s degree in a social sciences discipline relevant to the job from a recognized program, such as Social Work, Counselling Psychology, or Clinical Psychology.
  • Five (5) years of experience in a medical or interdisciplinary health care setting, including two (2) years in an administrative/supervisory position, or an equivalent combination  of education, training, and experience deemed appropriate by the Agency.
  • A minimum of two (2) years experience in an oncology setting is preferred.
  • Eligible for registration with designated professional regulatory body or association..

You will also be able to demonstrate:

  • Interpersonal and communication skills necessary to establish effective liaison with members of the interdisciplinary team, the host hospital, community agencies and the public.
  • Knowledge of community, social and health care programs.
  • Ability to use computerized systems and statistical software applications such as SPSS.
  • Planning skills necessary to develop, manage and evaluate effective clinical programs.
  • Expertise in research design, statistics, psychosocial research methodologies and measurement
  • Leadership skills necessary to provide clinical direction and consultation to staff.
  • Ability to organize work, establish and meet priorities and be self-directed.
  • Ability to work independently and cooperatively as part of an interdisciplinary team.
  • Skills in CPR techniques.

You have:

  • Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
  • Knowledge of social, economic, political and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports (BC DRIPA, TRC, etc.).


What we bring


Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

  • Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
  • Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
  • Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
  • Annual statutory holidays (13) with generous vacation entitlement and accruement.
  • PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
  • Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.


Job Type: Regular, Full-Time 
Wage: $44.19 - $55.19 per hour
Location: 2410 Lee Ave, Victoria, BC V8R 6V5
Hours of Work: Monday to Friday; 0800-1600, 0830-1630
Requisition # 142076E



As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.



What we do


BC Cancer provides comprehensive cancer control for the people of British Columbia.


BC Cancer is part of the Provincial Health Services Authority (PHSA).


(PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.


Learn more about PHSA and our programs:


PHSA and BC Cancer are committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.


Reconciliation is an ongoing process and a shared responsibility for all of us. The BC Governments’ unanimous passage of the Declaration on the Rights of Indigenous Peoples Act was a significant step forward in this journey—one that all health authorities are expected to support as we work in cooperation with Indigenous Peoples to establish a clear and sustainable path to lasting reconciliation. True reconciliation will take time and ongoing commitment to work with Indigenous Peoples as they move toward self-determination. Guiding these efforts Crown agencies must remain focused on creating opportunities that implement the Truth and Reconciliation Commission Mandate.



ATTN: PHSA Employees:


To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at    


Please note the internal job posting will no longer be accessible after the expiry date of March 18, 2023. If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.


If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at 604-875-7264 or 1-855-875-7264. Please note regular business hours are Monday – Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at and a Help Desk Representative will contact you the next business day.

Labor AgreementHealth Science Professionals
Requisition #142076E-2395764
Work Site2410 Lee Avenue, Victoria BC V8R 4Z3
Job TypeRegular, Full-Time
Salary/Rate$44.19 - $55.19 / Hour
Hours of Work0800-1600, 0830-1630
Work DaysMon, Tue, Wed, Thu, Fri
Expiry Date16-Dec-2023

Privacy Policy

Provincial Health Services Authority (PHSA) respects your right to privacy and takes seriously its responsibilities regarding the collection, use and disclosure of your personal information. Personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act of BC, section 26 (c). The personal information that we collect from you or about you when applying for a job with PHSA will be used to assess your qualifications and suitability as a potential employee of PHSA, as well as for the purposes of recruitment and onboarding. We may also collect and use additional personal information provided by you or your references in the course of the evaluation and hiring process that will become part of your employment file if you are a successful candidate.

Your contact information, education and experience, desired job location and pay information, eligibility and availability, core skills, job functions, getting to know you responses, resumes, cover letters, references, pre-screening questionnaire responses and job application history is recorded in PHSA’s third-party applicant tracking system (“Brainhunter”)in Canada indefinitely and will be shared with our staff on a “need to know” basis. If you require access to your data, PHSA can provide a printout of your data and job application history. We do not sell or rent the information you provide to us to third parties. However, we do contract with a service provider to assist us in maintaining and managing our databases and to communicate with job applicants. We do not authorize this third party to make any other use of your information.

The service provider (“Brainhunter”) allows the option for you to delete your account after signing into the system. Before deletion you are advised with a warning. Your record is permanently purged / deleted from the respective site and the record will not be available in any searches. The job will have only the respective application information that you made previously.

To view the third party vendor privacy policy please refer

Your information is protected using technical and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure and alteration. Some of the safeguards used are firewalls, intrusion detection, physical access controls to our data centres, and information access authorization controls.

Personal information will be used by authorized staff only to fulfil the purpose for which it was originally collected or for a use consistent with that purpose. We do not disclose your personal information to other public bodies, third parties or individuals except as required or authorized by law or with your consent. View our PHSA Privacy Policy for more information.

If you have any questions about the management of your personal information during the recruitment process, please contact the Talent Acquisition team at 604-875-7251, toll free 1-866-744-7363 or #260 – 1770 West 7th Avenue, Vancouver BC, V6J 4Y6. You may also contact External Recruitment at