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Technical Coordinator - BC Centre for Disease Control, LM Labs


Technical Coordinator - BC Centre for Disease Control, LM Labs



The Technical Coordinator is responsible to assist in providing technical leadership and expertise in the designated discipline or area of expertise.  Acts as a technical resource for designated practice; monitors the quality of technical work performed to ensure standards are met and safety procedures are followed.  Participates in the development, coordination and implementation of staff and student orientation and training programs. Provides input into performance management of team members, and provides technical training and coaching to laboratory staff.  Assist with workplace solutions and the implementation of new; equipment, techniques, and procedures at assigned and other designated sites.



In this role, you will:

  • Act as a technical resource by providing technical guidance to staff within the designated discipline or area of expertise using established standards and methodologies. Assist the Technical Practice Lead or Team Lead in the development of; standardized policies, standards and procedures in support of practice goals and objectives. Assist in implementing and communicating planned technical changes to staff and providing the appropriate feedback to the Technical Practice Lead or Team Lead as required. Involve the Team Lead or Technical Practice Lead in resolving problems and removing barriers. 
  • Provide technical guidance and advice through methods such as demonstrating procedures and work techniques to staff, assisting with facilitating resolutions to technical issues, and monitoring technical activities to ensure area standards are met and safety procedures are followed.  Communicate unresolved work issues to Team Lead or Technical Practice Lead as appropriate for escalation. Act as a resource person for troubleshooting problems with instrumentation and methodology.  
  • Assist with the development, implementation and evaluation of the discipline specific Quality Program and related activities, and assist in monitoring KPI’s.  Monitor internal and external quality control and other quality indicators, make corrections as appropriate, and prepare quality indicator reports.  Communicate technical quality issues to the Technical Practice Lead or Team Lead, participate in the investigation of critical incidents as required and ensures that the Site Supervisor or Team Lead is kept informed of all quality and safety issues.  Implement DAP standard and recommendation and ensure staff compliance.  Assist in the investigation of complaints from health care providers and patients.  Assist Site Supervisor and Team Lead to ensure the site/area meets safety standards.  Comply with safety responsibilities as outlined in the WorkSafeBC Regulation and Lower Mainland Pathology and Laboratory Medicine Safety Manual. 
  • Participate in the development, coordination and implementation of staff and students orientation and training programs. Assist the Technical Practice Lead or Team Lead and Site Supervisor with coordination of training activities and performance within designated area, identify training requirements, develop tools for training and competency and perform the necessary audits to ensure competency. Demonstrate procedures and work techniques as required. Provide input on technical performance issues and refers them to the Site Supervisor. 


You hold:

  • Certification by the Canadian Society for Medical Laboratory Science or Bachelor of Science in Microbiology (or related biological science) or an Advanced Registered certificate
  • A minimum of three (3) years’ recent, related experience or an equivalent combination of education, training and experience.
  • A valid BC driver’s license and access to a personal vehicle for business related purposes. 


You have:

  • Comprehensive knowledge and recent related experience in laboratory discipline 
  • Comprehensive knowledge of the standards of practice and guidelines for Medical Laboratory Technologists established by the CSMLS and/or other relevant national professional associations 
  • Comprehensive knowledge of method development and evaluation and research processes. 
  • Comprehensive knowledge of organization policies, procedures, and standards of care, including practice of safe work procedures with discipline equipment 
  • Knowledge of administrative structure and function of laboratories of varying sizes 
  • Demonstrated the ability to function as a team member, leader, teacher, motivator, and facilitator and to coach and deal with others effectively and in a supportive manner
  • Demonstrated the ability to communicate effectively, both verbally and in writing, with co-workers, medical personnel and other health care staff, both one-to-one and in groups. 
  • Demonstrated the ability to deal with and/or guide others in resolution of conflict issues 
  • Demonstrated the ability to work independently and in collaboration with others 
  • Demonstrated the ability to work under pressure in a constantly changing environment and to organize and prioritize competing demands 
  • Demonstrated the ability to manage own learning to meet future challenges within the organization 
  • Demonstrated knowledge of computerized systems relating to the Laboratory and current software applications such as Word, Excel, and PowerPoint 
  • The physical ability to perform the duties of the position 
  • The ability to operate related equipment 
  • The ability to travel to designated facilities


If this sounds like you, apply now! 



About Us


Lower Mainland Laboratories is a service of the Provincial Health Services Authority (PHSA), responsible for providing public laboratory services throughout the Lower Mainland of British Columbia. Hospital-based laboratories in Vancouver Coastal Health, Fraser Health, Providence Health Care and PHSA provide both inpatient and outpatient laboratory services.  These specialty laboratories provide a variety of reference and specialized testing.



The BC Centre for Disease Control (BCCDC) provides provincial and national leadership in public health through surveillance, detection, prevention and consultation and provides both direct diagnostic and treatment services to people with disease of public health importance.



The Provincial Health Services Authority (PHSA) plans, manages and evaluates selected specialty and province-wide health care services across BC, working with the five geographic health authorities to deliver province-wide solutions that improve the health of British ColumbiansPHSA embodies values that reflect a commitment to excellence. These include: Patients first • Best value • Results matter • Excellence through knowledge • Open to possibilities.


For more information on all that the PHSA has to offer, please visit:


PHSA is committed to employment equity and hires on the basis of merit. We encourage applications from all qualified individuals, including Aboriginal peoples, persons with disabilities and members of visible minorities.



  • 85928
  • Temporary, Full-Time (until June 2020)
  • Wage: $34.33 to $42.79 per hour
  • Monday to Friday; 0830 - 1630
  • 655 W 12th Avenue, Vancouver, BC V5Z 4R4



ATTN: PHSA Employees:


To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at    



Please note the internal job posting will no longer be accessible after the expiry date of July 25, 2019. If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.



If you have not registered your internal profile, a temporary password is required to log in for the first time. To obtain your temporary password, please contact the Internal Jobs Help Desk at 604-875-7264 or 1-855-875-7264. Please note regular business hours are Monday – Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at and a Help Desk Representative will contact you the next business day.


Labor AgreementHealth Science Professionals
Requisition #85928-2328757
Work Site
Job TypeTemporary, Full-Time
Temporary DurationUntil return of incumbent
Hours of Work0830-1630
Work DaysMonday to Friday
Expiry Date22-Aug-2019

Privacy Policy

Provincial Health Services Authority (PHSA) respects your right to privacy and takes seriously its responsibilities regarding the collection, use and disclosure of your personal information. Personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act of BC, section 26 (c). The personal information that we collect from you or about you when applying for a job with PHSA will be used to assess your qualifications and suitability as a potential employee of PHSA, as well as for the purposes of recruitment and onboarding. We may also collect and use additional personal information provided by you or your references in the course of the evaluation and hiring process that will become part of your employment file if you are a successful candidate.

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If you have any questions about the management of your personal information during the recruitment process, please contact the Manager, Talent Acquisition at 604-875-7251, toll free 1-866-744-7363 or #260 – 1770 West 7th Avenue, Vancouver BC, V6J 4Y6. You may also contact External Recruitment at