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Senior Technical Analyst, Integrated Electronic Health Records Solutions

Senior Technical Analyst, Integrated Electronic Health Records Solutions (IEHR) 



Help us optimize our integrated electronic health records systems so we can provide seamless health services.


The Provincial eHealth Services portfolio is responsible for the development, system support, user deployment, stakeholder engagement, and vendor management services for a number of core eHealth solutions, including: 

  • CareConnect
  • Sunset
  • PDIV
  • Other internal or administrative systems like: EMS, NAMA, Enrolment Tool, testing tools, etc.


The Senior Technical Analyst, IEHR will also help to facilitate the establishment of eHealth operations within PHSA including liaising with Ministry of Health on eHealth agreements and budgets for Panorama, PDIV, CareConnect, and PLIS.



As our successful candidate, you will: 

  • Provide senior technical support, project leadership and systems administration for Integrated Electronic Health Records (IEHR) initiatives.
  • Work with the Regional Manager and Application Coordinator to establish technology integration strategies and directions.
  • Assess current and future technology and architectural requirements and direct team members.
  • Design and develop technology solutions, processes and/or policies.
  • Work closely with Technical Services and Enterprise Solutions team members to provide integrated solutions and support.
  • Maintain the efficient and ongoing operation of server architecture including troubleshooting and resolving complex technical.
  • Develop and implement hardware and software projects. Develop system software back up, recovery and maintenance procedures.
  • Direct, guide and train team members. Oversee the work of assigned team members, project and contractors.
  • Maintain system efficiency by monitoring performance, optimizing and recommending upgrades.
  • Lead and/or implement the application/programming of software patches or fixes.
  • Participate in the evaluation of current and future system requirements.
  • Design and implement advanced operating system extensions (system programs, menus, maintenance, scripts, etc.) Translate requirements into logical, economical, and practical systems designs.



You have: 

  • Education training and experience equal to graduation from a recognized degree or diploma program in Computer Science or Computer Systems Technology and 4 years' recent, related experience working with multi-platform environments.
  • Knowledge of relevant LAN server and desktop hardware and associated sub-systems. 



You can:

  • Lead projects.
  • Communicate effectively verbally and in writing.
  • Deal with others effectively
  • Organize work.


Working knowledge of Microsoft SQL Server 2000 and 2005, VMware, Citrix Presentation Server 4.5, and Active Directory. Experience with NetIQ, scripting (VBScript for example), C-sharp (C#) Microsoft.NET Framework, Sentillion Suite of Applications, and the ability to troubleshoot and modify C# Browser Helper Objects and Window monitors (Hooks and SendMessage) are assets.



If this sounds like you, apply now!



Requisition: 84591

Pay Rate: $42.50/hour

Location: 1795 Willingdon Ave Burnaby, BC



About Us 

Information Management Information Technology Services (IMITS) is part of the Provincial Health Services Authority (PHSA). PHSA provides specialized health services to British Columbians, including cancer care, organ transplantation, pediatrics, emergency services, mental health and substance use services. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose. Learn more about PHSA and our programs:


We hire on the basis of merit and encourage all qualified applicants to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, backgrounds and experiences. We strive to create a safe and welcoming environment where everyone can come to work and be their best, authentic self.

Labor AgreementFacilities Subsector
Requisition #84591-2326792
Work Site
Job TypeRegular, Full-Time
Hours of Work08:00-16:00
Work DaysMon - Fri
Expiry Date05-Sep-2019

Privacy Policy

Provincial Health Services Authority (PHSA) respects your right to privacy and takes seriously its responsibilities regarding the collection, use and disclosure of your personal information. Personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act of BC, section 26 (c). The personal information that we collect from you or about you when applying for a job with PHSA will be used to assess your qualifications and suitability as a potential employee of PHSA, as well as for the purposes of recruitment and onboarding. We may also collect and use additional personal information provided by you or your references in the course of the evaluation and hiring process that will become part of your employment file if you are a successful candidate.

Your contact information, education and experience, desired job location and pay information, eligibility and availability, core skills, job functions, getting to know you responses, resumes, cover letters, references, pre-screening questionnaire responses and job application history is recorded in PHSA’s third-party applicant tracking system (“Brainhunter”)in Canada indefinitely and will be shared with our staff on a “need to know” basis. If you require access to your data, PHSA can provide a printout of your data and job application history. We do not sell or rent the information you provide to us to third parties. However, we do contract with a service provider to assist us in maintaining and managing our databases and to communicate with job applicants. We do not authorize this third party to make any other use of your information.

The service provider (“Brainhunter”) allows the option for you to delete your account after signing into the system. Before deletion you are advised with a warning. Your record is permanently purged / deleted from the respective site and the record will not be available in any searches. The job will have only the respective application information that you made previously.

To view the third party vendor privacy policy please refer

Under certain circumstances, some personal information may be disclosed pursuant to the Freedom of Information and Protection of Privacy Act of B.C. For example, where we believe in good faith that the law requires disclosure of such information in response to legal process and law enforcement rights. Security measures have been integrated into the design, implementation and day-to-day operating practices as part of PHSA's continuing commitment to the protection of personal information it holds. View our PHSA Privacy Policy.

If you have any questions about the management of your personal information during the recruitment process, please contact the Manager, Talent Acquisition at 604-875-7251, toll free 1-866-744-7363 or #260 – 1770 West 7th Avenue, Vancouver BC, V6J 4Y6. You may also contact External Recruitment at