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In Hospital Organ Donation Coordinator – BC Transplant, Kelowna


In Hospital Organ Donation Coordinator, Kelowna

BC Transplant

Temporary Full Time until December 2019


The In Hospital Organ Donation Coordinator (IHC) reports to the Manager, Organ Donation and Hospital Development within the BC Transplant Society (BCTS), acts as on-site hospital resource for all aspects of organ donation and is responsible for implementation, within the hospital setting, of an effective donation program. This includes: facilitating the incorporation of the donation philosophy and process into end-of-life care within the hospital, ensuring the option of donation is offered appropriately to every BC resident, supporting families through the donation process by enabling them to make an informed decision and striving to provide a positive and meaningful donation experience, assisting the healthcare provider team in the management of the deceased donor, coordinating many aspects of the donation process including suitability assessment of organs for transplantations and facilitation of on-site surgical recovery of organs, providing donor family support following a donation case, supporting the work of the hospital’s Donation Committee, raising awareness of donation issues, and contributing to continuous quality improvement by collecting and reporting data, and providing on-going education to the hospital community.


The job involves three overall dimensions Clinical dimension, involving guiding the medical management of the deceased donor and detailed review and interpretation of relevant medical/social data; support dimension, involving empathic listening and response to a variety of people experiencing grief and related emotional trauma; and an educational and quality improvement dimension, primary role of the work of the In-hospital Organ Donation Coordinator. 


As an integral part of the organ procurement team, the In-hospital Organ Donation Coordinator participates in a 24-hour on call rotation.



  • A level of education, training and experience equivalent to a Bachelors degree in a Health Sciences Program, and
  • Five (5) years of critical care or organ donation experience; certification or equivalent experience in the education of public and health-care personnel.
  • Designation as a healthcare professional in the critical care setting (nursing, respiratory therapy, social work, Physician's Assistant, Nurse Practitioner) preferred.

Skills & Abilities:

  • Demonstrated skills in conflict resolution in the healthcare setting.
  • Demonstrated competence in the areas of program planning and implementation in a multi-disciplinary context.
  • Demonstrated ability to establish effective relationships with diverse stakeholders.
  • Able to withstand regular periods of intense activity, including performing work requiring simultaneous processing of information with multiple interruptions, and periods of concentrated listening.
  • Demonstrated ability to stay calm, composed and focused under extremely emotional and tense conditions, to be empathic to the needs of families and healthcare professionals undergoing emotional trauma, sensitive to spiritual and cultural contexts of care, and interact effectively with individuals who are enduring personal trauma and grief.
  • The successful candidate is able to recognize and maintain appropriate boundaries between the traumatic events, the people involved, and their personal life.
  • Comprehensive knowledge of adult education principles and methods.
  • Highly motivated, self-directed with excellent organizational skills.
  • The successful candidate is able to function collaboratively within an interdisciplinary team.
  • Excellent interpersonal skills and verbal and written communications, including confidence in public speaking.
  • Experience working in the standard suite of office computer programs. Fluency in a language other than English an asset.

Job Details:


Reference #83262

Temporary Full Time until December 2019 

Kelowna, BC


About Us:


The only integrated delivery system for organ transplant services in North America, BC Transplant (BCT) is a leading comprehensive health care organization responsible for all aspects of organ donation and transplantation in BC. As part of the Provincial Health Services Authority, our impact can be felt in communities across BC where our specialized health care and outreach services are touching lives every day.  


BCT is part of the Provincial Health Services Authority (PHSA), which plans, manages and evaluates selected specialty and province-wide health care services across BC. PHSA embodies values that reflect a commitment to excellence. These include: Respect people • Be compassionate • Dare to innovate • Cultivate partnerships • Serve with purpose.  


BC Transplant is focused on increasing the availability of organs for transplantation in British Columbia.


For more information about the BC Transplant, please visit the website at:   


For more information on all that the PHSA has to offer, please visit:

Labor AgreementExcluded
Requisition #83262-2324991
Work SiteKelowna
Job TypeTemporary, Full-Time
Temporary DurationUntil return of incumbent
Hours of Work0800-1600; 1600-2400
Work DaysMonday - Friday
Expiry Date25-Aug-2019

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