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The Provincial Health Services Authority (PHSA) plans, manages and evaluates selected specialty and province-wide health care services across BC, working with the five geographic health authorities to deliver province-wide solutions that improve the health of British Columbians. PHSA embodies values that reflect a commitment to excellence. These include: Respect people • Be compassionate • Dare to innovate • Cultivate partnerships • Serve with purpose.


Project Manager II

Reference #66100

Burnaby, BC


The eHealth Projects Delivery team at PHSA is responsible for delivering a variety of projects that span across multiple Health Authorities in BC. Previous projects delivered from this portfolio include the Provincial eHealth Viewer (CareConnect), the Provincial Lab Information System (PLIS), the Provincial Diagnostic Imaging Viewer (PDIV), the Radiology Quality Improvement System (RQIS) and the Public Health Information System (Panorama). The eHealth Projects Delivery team works in close collaboration with all of BC’s Health Authorities, the Ministry of Health, BCCSS and a number of business stakeholder groups.


While the department supports a variety of projects, providing employees an opportunity to work in various settings, the initial focus for this role is with the Public Health Information System supporting the implementation of new interfaces to receive data from external clinical systems.


The Project Manager II leads and co-ordinates all aspects of the current projects undertaken by the department. The role will ensure the deliverables are completed on time and on budget, as identified in the project plan. The Project Manager II will lead and coordinate project activities including financial responsibility for the project and management of resources as deemed necessary to meet the schedule and budget for the project deliverables. The Project Manager II will identify and track metrics as they relate to the project deliverables. The role will establish the project team and provide leadership, guidance and support to designated project staff, contractors and stakeholders.


Key Accountabilities

  • Establishes detailed project charter, plans and objectives to outline timelines and project deliverables. Executes project plan according to project methodologies, ensures successful and coordinated completion of project components, facilitates consensus with stakeholders as needed and ensures readiness for project implementation.
  • Tracks project progress according to project plan and identified metrics. Monitors and reports on the status of projects and major barriers encountered. Makes decisions and recommendations regarding projects scope and related changes required to facilitate a successful outcome. Implements or contributes to the implementation of effective processes to assess project risks, identify risk mitigation strategies and monitor risk throughout the project lifecycle.
  • Develops and monitors project budgets within the context of operational demands and environmental and resource constraints and uses best practice methods to thoroughly monitor and adhere to allocated budgets. Responsibilities include reporting variance, planning and adjusting operations and/or staffing to meet projections and annual targets, approving expenditures and preparing summaries and is accountable for its own operating budget.
  • Provides supervisory guidance and direction to staff. Maintains full accountability for all personnel including hiring, termination, and handling discipline problems.



A level of education, training, and experience equivalent to a Master’s Degree in Health Services Administration, Business Administration or relevant health care discipline with a minimum of seven (7) year’s recent, related experience in project management and facilitating and managing consultation processes with a wide range of stakeholder groups. Project Management Professional designation considered an asset. Experience or working knowledge of quality improvement methodology, change management and chronic disease management is key to the success of this role. Excellent communication skills to function within a complex interdisciplinary environment including ability to communicate with the physician community. Computer literacy with word-processing, spreadsheet, presentation, project management and database applications.


Experience preferred with:

  • Leading a diverse project team comprised of clinical, technical and business stakeholders
  • Overseeing integrated testing efforts, go-live planning, and post-implementation processes
  • Supporting change management and communications with a distributed and diverse group of stakeholders
  • Familiarity with the BC Health System and the Clinical & Systems Transformation Project
  • Electronic Clinical Report Distribution processes and workflow
  • Knowledge of EMR uptake by community-based physicians in BC
  • High-level working knowledge of HL7v2, CDA and FHIR
  • Basic familiarity with enterprise Clinical Information Systems (such as Cerner) and their integration with ancillary systems
  • Overseeing integrated testing efforts, go-live planning, and post-implementation processes
  • Supporting change management and communications with a distributed and diverse group of stakeholders


Familiarity with the BC Health System and public health workflows and systems is a strong asset.


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Applications will be accepted until the position is filled.


For more information on all that the PHSA has to offer, please visit:


PHSA is committed to employment equity and hires on the basis of merit. We encourage applications from all qualified individuals, including Aboriginal peoples, persons with disabilities and members of visible minorities.

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