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The BC Cancer is committed to reducing the incidence of cancer, reducing the mortality from cancer, and improving the quality of life of those living with cancer. BC Cancer provides a comprehensive cancer control program for the people of British Columbia in partnership with regional health authorities to deliver a range of cancer services, which include prevention, screening and early detection, diagnosis and treatment, research, education, supportive care, rehabilitation and palliative care. It operates six regional cancer centres in Surrey, Kelowna, Vancouver, Victoria, Abbotsford and Prince George, along with two research centres that conduct research into the causes and cures for cancer.


BC Cancer is an agency of the Provincial Health Services Authority (PHSA) which plans, manages and evaluates specialty and province-wide health care services across BC.  PHSA embodies values that reflect a commitment to excellence.   These include: Patients first • Respect people • Be compassionate • Dare to innovate • Cultivate partnerships • Serve with purpose. 



Business and Operations Leader
Reference # 64930
Regular Full Time
Vancouver, BC


The Business & Operations Leader, reports to the Senior Director, Provincial Clinical Programs & Tumour Groups; works closely with provincial clinical leadership, management teams, and other internal and external stakeholders; and provides strategic business support across the BC Cancer Provincial Clinical Program portfolio. Responsibilities include leading business and operational improvement initiatives; leading program assessments and business case development; facilitating the development of operational and strategic plans; coordinating budgeting and HR planning processes; coordinating with BC Cancer corporate supports to establish program performance management reports and processes; supporting the development and coordination of portfolio contractual arrangements; and acting as a representative of the portfolio at internal, regional and provincial forums.


The Leader, leads multi-disciplinary teams and oversees program supports to ensure program objectives are achieved and acts as the primary liaison with Finance, Human Resources, Medical Affairs, Analytics and Performance Management & Reporting, IMITS, BCCSS and other departments as necessary for the effective business operations of the Provincial Clinical Program and Tumour Group portfolio.



  • Leads, initiates, and coordinates business and operational process improvements across all BC Cancer Provincial Clinical Programs and Networks, including processes to support the introduction of new medications, treatments and technologies. Represents the provincial portfolio on applicable regional or provincial business initiatives; oversees and supports the implementation of these initiatives.
  • Leads the completion of business cases, operational reviews, needs assessments and environmental scans to identify opportunities and risks, and to provide leadership with recommendations on strategic options. Maintains an in-depth understanding of current funding opportunities specific to the provincial clinical programs. 
  • Leads the coordination of the portfolio’s annual budget and human resources planning processes.  Coordinates with Provincial Program Leads and the Senior Director to establish processes and works with programs to assess operations and develop recommendations for optimizing services.
  • Participates as a key member in the development of strategic, operational and human resource and medical manpower planning initiatives. In coordination with corporate support and program leads, facilitates the development of program plans by analyzing performance and unmet needs, monitoring trends, and forecasting demand. 
  • Conducts BC Cancer wide impact analyses for provincial programs, including Radiation Therapy, the Hereditary Cancer Program, Function Imaging, etc., and makes recommendations regarding the introduction of new or expanded services within the program and across all regional centres and affiliated partner units. 
  • Coordinates systems to monitor portfolio performance for the Provincial Clinical Program and Tumour Group portfolio to ensure resources are used efficiently and effectively and that the program is meeting clinical quality standards, including those related to patient access and flow.  Develops reports, analyzes results, and works with program leadership to improve outcomes.
  • Coordinates and supports the development and monitoring of program-specific contractual relationships with external service providers and consultants (e.g., software maintenance systems, outsourced clinical activities, consultants, benchmarking service providers). This work will include supporting the development of contracts, monitoring financials and contract/agreement obligations and deliverables, and providing updates to portfolio leadership.



A level of education, training, and experience equivalent to a Bachelor degree in Health or Business Administration, Master degree preferred, or a related discipline, and five to seven (5-7) years of experience in healthcare planning, operations, or business support within a complex health system. Experience within a cancer focused organization is desirable.


Extensive knowledge of the health care system as it pertains to care and service delivery and the interdependence with other clinical programs/services. Proven ability to lead, plan, implement and manage large complex clinical initiatives including financial analysis and project planning and management methodologies. Ability to lead and manage responsively in an environment of constant change and redefinition, including the ability to re-direct and mobilize teams accordingly. Ability to facilitate discussion with various stakeholders and influence or persuade others to resolve issues. Working knowledge of applicable regulations, legislation and collective agreements. Ability to operate a standard PC and effectively utilize a variety of software applications to support the initiative management activities.


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Applications will be accepted until position is filled.


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PHSA is committed to employment equity and hires on the basis of merit. We encourage applications from all qualified individuals, including Aboriginal peoples, persons with disabilities and members of visible minorities

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