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The Provincial Health Services Authority (PHSA) plans, manages and evaluates selected specialty and province-wide health care services across BC, working with the five geographic health authorities to deliver province-wide solutions that improve the health of British Columbians. PHSA embodies values that reflect a commitment to excellence. These include: Patients first • Respect people • Be compassionate • Dare to innovate • Cultivate partnerships • Serve with purpose.


PHSA Corporate
IMITS Acute & Ambulatory IS
Systems Analyst (Clinical Applications)
Temporary Full-time
 (1.00 FTE)
Start Date: 
December 18, 2017
End Date: December 21, 2018
Pay Rate: $36.77/hour
Vancouver, BC


Reporting to the Corporate Manager, Clinical Applications within the Provincial Health Services Authority (PHSA), the Systems Analyst, Clinical Applications, develops and maintains complex new and existing clinical application systems within Information Management/Information Technology (IM/IT) which impact several functional areas throughout the PHSA.  The Systems Analyst (Clinical Applications) provides systems support including technical and application troubleshooting, coordination of upgrades and enhancements, and the creation and maintenance of application documentation, including service level agreements and backup and disaster recovery plans.  The Systems Analyst (Clinical Applications) participates in the analysis and documentation of business requirements for clinical applications, the evaluation of software features and functions, and the implementation, testing, deployment, documentation and support of application systems.


Examples of Duties/Accountabilities:

1.Conducts feasibility studies for clinical applications through methods such as determining user department requirements, examining and identifying problems with existing systems and recommending modifications to and/or new systems.  Provides details of estimated implementation costs including associated staffing requirements. 

2.Develops specifications for complex clinical application systems such as integrated systems which impact several functional areas throughout the PHSA by performing duties such as gathering detailed information from user departments, developing and documenting systems and procedures, designing forms, preparing flow charts and detailing hardware and software specifications, and preparing detailed implementation plans. 

3.Assists the Senior Business Analysts (Clinical Applications) with Business Process Reengineering by performing tasks such as completing current state analysis, and business process redesign using formal data gathering techniques and analysis tools such as Joint Application Design (JAD) sessions, business process flowcharts, data flow diagrams, and data entity diagrams, and using software packages such as the MS Office suite including MS Project, MS Access and Visio. 

4.Provides support for clinical applications such as laboratory information systems, radiology information systems, patient registration and scheduling systems, health records systems, diagnostic imaging systems, pharmacy and dispensing systems, order entry systems and clinical documentation systems by performing tasks such as maintenance, modification and enhancement tasks according to departmental standards and using tools such as Visual Studio, Powerhouse, Oracle Developer, PowerBuilder, and Crystal Reports and other query tools. 

5.Assists with analysis of system performance and the development of capacity plans for assigned clinical applications by performing tasks such as measuring and documenting performance metrics, measuring and projecting transaction volumes and response times, and liaising with vendors and users. 

6.Supports system upgrades and implementations by performing tasks such as completing detailed documentation of historical data, data conversion and extraction routines and test scripts, evaluating error reports, and documentation of final results.  

7.Supports operational requirements by performing tasks such as assembling, creating and maintaining the required set of information systems technical and operational documentation, according to departmental standards, and using tools such as the Microsoft Office Suite. 

8.Assists with the preparation of Requests for Information/Proposal, and the development of evaluation processes and tools, and evaluation of vendor responses by performing tasks such as conducting interviews, gathering and documenting detailed application requirements, coordinating and documenting project team and vendor communications, preparing evaluation tools, and organizing and documenting product evaluation results.  This is accomplished using tools such as MS Office suite, data flow diagrams, and business process flowcharts. 




Education, Training and Experience 

•Graduation from a recognized diploma or degree program in Computer Science, three (3) years of recent related experience or an equivalent combination of education, training, and experience. 

Skills and Abilities 

•Ability to communicate effectively both verbally and in writing. 
•Ability to deal with others effectively. 
•Physical ability to carry out the duties of the position. 
•Ability to organize work. 
•Ability to write programs in a variety of programming languages. 
•Ability to operate related equipment. 


We invite you to apply by clicking the "Apply Online Now" button where you can register for the first time or enter your Username and Password in order to re-access your profile on our system.


***Employees of PHSA must apply via the "Internal Application Process". Current PHSA staff who apply to this posting using this external site will be considered with other external candidates. Seniority will not apply.*** 


Please visit to register your internal profile and apply online for internal jobs.  If you require a temporary password outside of regular business hours, please email the Internal Jobs Help Desk    


Internal competition closes December 5, 2017. Internal applications received after this date will be considered as late applications. 


Applications will be accepted until the position is filled.


For more information on all that the PHSA has to offer, please visit:


PHSA is committed to employment equity and hires on the basis of merit. We encourage applications from all qualified individuals, including Aboriginal peoples, persons with disabilities and members of visible minorities.



Privacy Policy

Provincial Health Services Authority (PHSA) respects your right to privacy and takes seriously its responsibilities regarding the collection, use and disclosure of your personal information. Personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act of BC, section 26 (c). The personal information that you provide when applying for a job with PHSA will be used to assess your qualifications and suitability as a potential employee of PHSA, as well as for the purposes of recruitment and onboarding. We may also collect and use additional personal information provided by you or your references in the course of the evaluation and hiring process that will become part of your employment file if you are a successful candidate.

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