Job List

BC Emergency Health Services (BCEHS) provides pre-hospital emergency services and inter-facility patient transfers throughout the province and oversees the BC Ambulance Service and the BC Patient Transfer Network.


Director, Aviation, BC Emergency Health Services

Req #64503

Regular Full Time (37.5 hours per Week) 

Monday to Friday 0830-1630

Salary: $85,799 to 123,336/year

Location: 2261 Keating Cross Rd, Victoria, BC V8Z 5T1

Or: 302-2955 Virtual Way, Vancouver, BC V5M 4X6


Reporting to the Executive Director Provincial Programs, the Director provides leadership and management of the Aviation portfolio to ensure aviation services meet key operational objectives.


Key Accountabilities

  • Develop strategic/operational relationships with local, provincial, national and international stakeholders in health care directly related to achieving operational and quality excellence in aero-medical transport service delivery. Specifically, responsible for leadership of the specialized Aviation Operations of BCEHS.
  • Provide strategic leadership in development, implementation, and management of Aviation Operations of BCEHS, ensuring effective and efficient management of staff and financial resources.
  • Ensure program strategic planning and vision directly link and support the BCEHS strategic vision and business plan.
  • Provide counsel, subject matter expertise and project leadership to BCEHS executive and emerging and strategic issues related to aviation operations.
  • Develop key performance indicators ( KPI’s) for aviation operations to ensure performance expectations are met. Resolves issues expeditiously and identifies and implements mitigation strategies to address issues.
  • Hire, develop, mentor, and terminate staff, as required.
  • Lead, develop, and manage an annual operation budget of $46 million.
  • Develop and maintain guidelines, policies and procedures for Aviation Services within BCEHS, which include the development of aviation standards and requirements for Aviation Services, including quality assurance standards regarding aircraft operations and maintenance.
  • Implement policy and procedural changes as agreed with the Executive Director, Provincial Programs.
  • Assess and report on the performance of the Aviation program to senior management.
  • Represent BCEHS at Transport Canada and the Transportation Safety Board regarding aviation standards, requirements for air ambulance operations and investigations.
  • Represent BCEHS when working with air carriers regarding the provision of services related to operations and maintenance, to mandate compliance with our contracts, the Canadian Civil Aviation Regulations, Transport Canada Standards, industry best practices, processes, and procedures.
  • Research and evaluate aircraft equipment specific to program needs and makes recommendations regarding its potential use.
  • Participate in province-wide development of expedited response program initiatives such as auto-launch and early fixed-wing activation in support of the Critical Care Transport Teams and implement operational changes with the contracted air carriers.
  • Research, develop, and design procurement Request for Proposals, Request for Quotations, or Request for Qualifications for aviation services that meet the needs of BCEHS and our Critical Care Patient Transport Teams.
  • Represent BCEHS to oversee and monitor new service implementations by successful bidders.
  • Represent BCEHS on provincial or inter-provincial committees regarding aviation matters and intra/inter-provincial agreements for service delivery.
  • Develop and strengthen external linkages with community, various levels of government, other health regions and health related organizations to share best practices and promote the aviation program.
  • Direct the issuance of contracts secured with air carriers for air ambulance service.
  • Ensure that primary air carriers are audited on a regular basis to determine if contractual and regulatory obligations and requirements are met.
  • Ensure the presence, functionality, and testing of contingency plans in the event of a disaster. 



A level of education, training, and experience equivalent to a Master’s degree in a relevant discipline such as Health Services Administration or Business Administration and ten (10) years of progressively responsible experience in the military or commercial aviation industry with rotary wing and/or fixed wing operational experience.


Comprehensive knowledge of legislation and standards related to the inspecting, licensing and regulating of aircraft, aviation personnel, air carriers, aircraft operators, airports/heliports and supporting facilities and determining certification. Knowledge of the BC emergencv health care system and the delivery of air ambulance services. Ability to provide leadership, guidance and direction to others. Strong negotiation, interpersonal and communication skills. Ability to use appropriate strategies to resolve conflict and build consensus between stakeholders on critical issues. Ability to anticipate and respond to changing priorities or unforeseen opportunities. Ability to work effectively as part of a team. Ability to analyze and problem-solve complex issues towards creative solutions. Ability to organize and prioritize work, and balance multiple activities concurrently while working effectively under time pressures to meet deadlines. Ability to productively use word processing, spreadsheet, database, and project management software. Physical ability to perform the duties of the job. 


We invite you to apply by clicking the "Apply Online Now" button where you can register for the first time or enter your Username and Password in order to re-access your profile on our system.


For more information please contact Brendan Cindrict, Advisor Talent Acquisition at (604) 875-7238 or email  


BC Emergency Health Services  offers a very generous benefit package which includes relocation assistance or eligible expenses, 4 weeks vacation entitlement, extended medical, dental and coverage, life & disability insurance plus professional development opportunities with over 1000 online courses available on our Learning Hub. 


Closing date: This position will be open until filled.


Visit to learn more about the BC Emergency Health Services.


BC Emergency Health Servcies (BCEHS) hires on the basis of merit and is committed to employment equity. We encourage all qualified persons to apply. In accordance with Canadian Immigration requirements, this advertisement is first directed to Canadian citizens and permanent residents but international candidates are invited to apply.  We encourage applications from all qualified individuals, including Aboriginal peoples, persons with disabilities and members of visible minorities. English is the official language used at BCEHS.



Privacy Policy

Provincial Health Services Authority (PHSA) respects your right to privacy and takes seriously its responsibilities regarding the collection, use and disclosure of your personal information. Personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act of BC, section 26 (c). The personal information that you provide when applying for a job with PHSA will be used to assess your qualifications and suitability as a potential employee of PHSA, as well as for the purposes of recruitment and onboarding. We may also collect and use additional personal information provided by you or your references in the course of the evaluation and hiring process that will become part of your employment file if you are a successful candidate.

Your information will be shared with our staff on a “need to know” basis. We do not sell or rent the information you provide to us to third parties. However, we do contract with a service provider to assist us in maintaining and managing our databases and to communicate with job applicants. We do not authorize this third party to make any other use of your information. To view the third party vendor privacy policy please refer to

Under certain circumstances, some personal information may be disclosed pursuant to the Freedom of Information and Protection of Privacy Act of B.C. For example, where we believe in good faith that the law requires disclosure of such information in response to legal process and law enforcement rights.

If you have any questions about the management of your personal information, please email