As part of the provincial mental health services continuum, BC Mental Health & Substance Use Services (BCMHSUS) provides a diverse range of specialized, "one-of-a-kind" tertiary mental health and substance use services to adults across the province. These include services located at the Forensic Psychiatric Hospital and six regional clinics, the Burnaby Centre for Mental Health & Addiction, and Heartwood Centre for Women. In addition to delivering these clinical services, BCMHSUS provides provincial leadership for system-wide improvement through its work in: health promotion and illness prevention; knowledge exchange; and research and academic teaching.
BCMHSUS is an agency of the Provincial Health Services Authority (PHSA), which plans, manages and evaluates selected specialty and province-wide health care services across BC. PHSA embodies values that reflect a commitment to excellence. These include: Respect people • Be compassionate • Dare to innovate • Cultivate partnerships • Serve with purpose.
Mental Health & Addictions Support Worker
In accordance with the Mission, Vision and Values, and strategic directions of Provincial Health Services Authority patient safety is a priority and a responsibility shared by everyone at PHSA, and as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.
The Mental Health and Addictions Support Worker provides support services to clients who are seriously affected by substance use and/or mental health problems. Monitors clients, documents and provides verbal reports on observations in accordance with standard procedures or specific direction, facilitates the use of community services and resources and provides information on community services, and liaises and coordinates services with mental health, addictions, medical professionals and other related services. Participates in the process of case planning, assists clients in the development of life skills and healthy lifestyles and escorts clients to appointments as needed. Participates in team meetings and corporate initiatives, engages in ongoing team planning and quality improvement activities, participates in maintaining a healthy environment for clients and team, and performs a variety of clerical duties as required.
Education, Training and Experience
- Diploma from a recognized Social Services Support Worker educational program
- Two (2) years’ recent, related experience or an equivalent combination of education, training and experience.
- Valid B.C. driver's license.
- Local area travel requires the use of a personal vehicle.
Skills and Abilities
- Knowledge of the principles of recovery in mental illness.
- Knowledge of community, social and health resources.
- Knowledge of substance misuse and of problems encountered by chemically dependent individuals; basic understanding of behavior management.
- Knowledge of mental health issues and treatment.
- Ability to demonstrate and assist client with development of health life skills.
- Ability to establish and maintain rapport with clients.
- Ability to observe and recognize changes in clients.
- Ability to deal effectively with conflict situations, manage aggressive behavior, and use non-violent crisis intervention and behavioral management techniques.
- Ability to work independently and in cooperation with others.
- Ability to communicate effectively, both verbally and in writing.
- Ability to organize, prioritize and meet deadlines.
- Ability to establish/maintain satisfactory work relationships with the public and other employees, to deal tactfully and effectively with co-workers, public and staff from other agencies, to maintain confidentiality and to communicate effectively, both verbally and in writing.
- Ability to work with a culturally diverse population.
- Physical ability to carry out the duties of the position.
- Ability to operate related equipment.
We invite you to apply by clicking the "Apply Online Now" button where you can register for the first time or enter your Username and Password in order to re-access your profile on our system.
Applications will be accepted until this position has been filled.
For more information on all that the PHSA has to offer, please visit: http://jobs.phsa.ca
For more information about the, please visit the website BC Mental Health & Substance Use Services at: www.bcmhsus.ca
PHSA is committed to employment equity and hires on the basis of merit. We encourage applications from all qualified individuals, including Aboriginal peoples, persons with disabilities and members of visible minorities.