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PHSA together with BC Mental Health and Substance Use Services (BCMHSUS) took on responsibility for the delivery of health care services in BC Corrections facilities in October 2017. PHSA is mandated to improve the quality and continuity of care for clients across the province during their time in correctional facilities and as they reintegrate into the community. This will help to improve access to primary health care, as well as mental health and substance use supports for inmates, key needs that have been identified not just in BC, but internationally.


The Provincial Health Services Authority (PHSA) plans, manages and evaluates selected specialty and province wide health care services across BC, working with the five geographic health authorities to deliver province-wide solutions that improve the health of British Columbians. PHSA embodies values that reflect a commitment to excellence. These include: Respect people • Be compassionate • Dare to innovate • Cultivate partnerships • Serve with purpose   


Unit Clerk, Correctional Health Services

Reference # 61517300

Wage: $22.23 per hour

Anticipated Start Date: October 1, 2017 


Casual opportunities available at the following centres: 


Chilliwack - Ford Mountain Correctional Centre

Kamloops - Kamloops Regional Correctional Centre

Maple Ridge - Alouette Correctional Centre for Women

Maple Ridge - Fraser Regional Correctional Centre

Nanaimo - Nanaimo Correctional Centre

Oliver - Okanagan Correctional Centre

Port Coquitlam - North Fraser Pre-Trial Centre

Prince George - Prince George Regional Correctional Centre

Surrey - Surrey Pre-Trial Services Centre

Victoria - Vancouver Island Regional Correctional Centre 


Please indicate in your resume which Centre(s) you would like to be considered for.   


In accordance with the Mission, Vision and Values, and strategic directions of Provincial Health Services Authority client safety is a priority and a responsibility shared by everyone at PHSA, and as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position. Under the general supervision of the Manager, Health Services and in accordance with the vision, mission and values of the PHSA Correctional Health Services , acts as a member of the client care team by performing a variety of trauma informed clerical duties utilizing computerized software programs in support of the operation of the unit such as acting as a communication link for the unit, providing receptionist functions, transcribing physicians’ orders, coordinating client appointments, assembling and maintaining client charts. Performs job duties through a Trauma Informed Care Framework and Indigenous Cultural lens.




Education, Training and Experience 

  • Grade 12, medical terminology and graduation from a recognized Nursing Unit Clerk Program plus one (1) year’s recent, related experience, or an equivalent combination of education, training, and experience.   

Skills and Abilities 

  • Ability to communicate effectively both verbally and in writing
  • Understanding of trauma informed approaches to care.
  • Ability to deal with others effectively.
  • Physical ability to carry out the duties of the position.
  • Ability to keyboard 40 w.p.m.
  • Ability to organize work.
  • Ability to operate related equipment.
  • Ability to utilize a variety of computer software applications.   

We invite you to apply by visiting and search either by agency (BC Mental Health and Substance Use Services), job category or location. Click on the “Apply Now" button where you can register for the first time or enter your Username and Password in order to re-access your profile on our system.


Applications will be accepted until positions are filled.


For more information about the Agency that you are interested in, please visit the website at


PHSA is committed to employment equity and hires on the basis of merit. We encourage applications from all qualified individuals, including Aboriginal peoples, persons with disabilities and members of visible minorities.


Privacy Policy

Provincial Health Services Authority (PHSA) respects your right to privacy and takes seriously its responsibilities regarding the collection, use and disclosure of your personal information. Personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act of BC, section 26 (c). The personal information that you provide when applying for a job with PHSA will be used to assess your qualifications and suitability as a potential employee of PHSA, as well as for the purposes of recruitment and onboarding. We may also collect and use additional personal information provided by you or your references in the course of the evaluation and hiring process that will become part of your employment file if you are a successful candidate.

Your information will be shared with our staff on a “need to know” basis. We do not sell or rent the information you provide to us to third parties. However, we do contract with a service provider to assist us in maintaining and managing our databases and to communicate with job applicants. We do not authorize this third party to make any other use of your information. To view the third party vendor privacy policy please refer to

Under certain circumstances, some personal information may be disclosed pursuant to the Freedom of Information and Protection of Privacy Act of B.C. For example, where we believe in good faith that the law requires disclosure of such information in response to legal process and law enforcement rights.

If you have any questions about the management of your personal information, please email