Job List

OPERATIONS MANAGER – ParaMed Belleville

Requisition #2289276
Job LocationCanada-Ontario-Belleville
Job StreamManagement - Nursing Home and ParaMed~
Job TypePermanent, Full-Time
Number of Positions Open1
Start Date of Employment ASAP
Posting Date02-Nov-2017
Travel RequiredNot Required
Educational RequirementsCollege Diploma
Languages RequiredEnglish
Job Description

OPERATIONS MANAGER – ParaMed Belleville

Description

Reporting to the District Director, the Operations Manager will be accountable for the day to day operations for one or more centres which may include the Requisite Program within an assigned area in addition to supervision of roles including coordination, accounting, and clerical

 

Qualifications

  • Post Secondary education in Business, Administration, Accounting or other relevant field
  • Minimum of two (2) years Supervisory experience accompanied by a minimum of three years of experience in a business/operations role
  • Superior oral and written communication skills to effectively interact with staff, clients, families and other stakeholders
  • Effective skills in critical thinking, business acumen and problem solving
  • Excellent computer skills including experience in Word and Excel are required
  • Able to provide a current, clear criminal background check with Vulnerable Position Screening (VPS)

Responsibilities

  • Participates in the interviewing, training, ongoing supervision and performance management of Assignment Coordinators, Accounting, Human Resources and clerical staff
  • Effectively conveys corporate policy changes to staff ensuring compliance with company policies and procedures
  • Leads and participates in departmental meetings providing clear communication
  • Ensures contract standards are met such as acceptance rates, consistency, missed care and other indicators
  • Prepares monthly variance reports to support monthly, quarterly and annual reporting provided to District Director and corporate office
  • Ensures operational efficiency and client satisfaction through the analysis of operational data and reports
  • Responds to non-clinical concerns raised by client such as invoicing discrepancies
  • Assures compliance for non-clinical aspects of care plan including assignment of appropriate staff, consistency and frequency of in home visits
  • Analyzes and approves billing and payroll write-offs and adjustments
  • Participates in the development, and subsequently implements, monitors and maintains the operations budget
  • Prepares operational forecasting and projection reports
  • Develops the annual training and in service plan for internal operations staff
  • Collaborates and works closely with the Care and Service Manager to ensure Quality of Client Care
  • Determines workforce requirements and resolves internal staffing issues
  • Approves time off requests for internal/office staff and approves overtime for field staff
  • Participates in Quality Management Program including oversight of CQI activities related to intake, assignment and invoicing, participates on DQC
  • Shows respect for cultural needs, dignity, privacy and confidentiality of staff and clients
  • Ensures compliance to ParaMed policies, procedures and legal requirements for themselves and all staff
  • Other duties as assigned

CLOSING DATE: November 24, 2017

 

Candidates please apply through the link below:

https://www.paramed.com/blog/careers/operations-manager/.

Competencies

In compliance with provincial and federal regulations and contracts with government agencies or private funders, assumes responsibility for financial, Human Resources and clerical functions to ensure smooth and efficient operations and customer service.

In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and ParaMed’s Policies on Accommodation, a request for accommodation will be accepted as part of ParaMed’s hiring process