Please note: This position is with BC Shared Health Services (BCSHS), a separate employer from the Provincial Health Services Authority (PHSA). PHSA is providing recruitment services on behalf of BC Shared Health Services. Only BCSHS bargaining unit staff will be considered as internal applicants.

 

Job Summary

BC Shared Health Services is a shared services organization that improves efficiency across BC’s health system by centralizing key business and support functions. Creating streamlined processes and working together as one system across the province helps health authorities work more efficiently so they can focus on delivering high-quality patient care.

Reporting to the Manager or designate, the Accounts Receivable Clerk generates billings and statements, posts charges and payments, performs collection duties, prepares aged listings and selects accounts for referral to collection agency. Reconciles payments and balances accounts, compiles claims and physician payments. Analyzes accounts and billing/revenue data by extracting, reviewing and interpreting information. Designs spreadsheets, or similar aged reports.

Duties and Accountabilities

• Generates billings and statements of account from the computer, or manually. Reviews for accuracy, identifies errors, and takes corrective action such as preparing adjustment entries to rectify.
• Posts charges and payments to the Accounts Receivable subledger, matches payments, identifying and resolving differences, updates responsible insurance classification for patients, and edits corresponding charges.
• Responsible for the collection of accounts in accordance with policies and procedures. Follows up on overdue accounts by initiating and responding to correspondence and telephone contacts from patients, agencies, and insurers. Maintains supporting documentation manually and by data entry to the patient account. Identifies accounts without suitable payment arrangements or accounts that are at risk of becoming either large and/or delinquent. Discusses unpaid, discrepancies in payments, and disputed amounts to resolve. Discusses alternate payment arrangements, for manager approval.
• Prepares aged listings of accounts, selects accounts for referral to collection agency based on age of account and established criteria, prepares listings and supporting documentation. Maintains related files, advises the collection agency of payments and related queries.
• Submits claims to MSP, and other third-party payers in accordance with fee guide and applicable ministry policies. Inputs or compiles claims by verifying codes, posting, submitting, and investigating rejections and other discrepancies. Balances daily logs and prepares related journal entries.
• Receives payments in person or via mail, issues receipts, and enters information into cash receipts journal. Matches receipts to patient accounts and identifies differences. Prepares adjustment entries to rectify, or cheque requests to refund credit balances. Balances daily cash and prepare bank deposits. Counts and issues cash floats and change; picks up or delivers change to other departments, as required.
• Performs period end close of accounts receivable module, reviews batch for errors and corrects. Balances subledger to control account, identifies differences and prepares journal entries to adjust.
• Analyzes accounts and billing/revenue data by extracting, reviewing and interpreting information, using spreadsheet, accounts receivable module, or other personal computer software. Designs spreadsheets, or similar aged reports, by identifying report specifications, required data for download, ensures accuracy and completeness of selected data.
• Prepares cheque requests to refund as required.
• Performs other related duties as assigned.

Qualifications

• Grade 12, successful completion of a recognized accounting course, and two years of recent, related experience, or an equivalent combination of education, training, and experience.
• Ability to keyboard at 45 words per minute.
• Ability to communicate effectively, both verbally and in writing, and to deal effectively with others.
• Ability to organize work and operate related equipment.
• Physical ability to carry out the duties of the position.