Pursuant to Section 42 of the British Columbia Human Rights Code, preference will be given to applicants of Indigenous Ancestry. We invite applicants to self-identify within their cover letter and/or resume. Indigenous applicants are encouraged to reach out to Sanya'k ?ula (Indigenous Recruitment and Employee Experience) for support, advice, and guidance on the PHSA hiring process.

 

Salary Range: $108,147-$155,461/year. The starting salary for this position would be determined with consideration of the successful candidate’s relevant education and experience, and would be in alignment with the provincial compensation reference plan. Salary will be prorated accordingly for part time roles.

Job Summary:

In accordance with the Mission, Vision and Values, and strategic directions of Provincial Health Services Authority, patient safety is a priority and a responsibility shared by everyone at PHSA, and as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.  

Reporting to a Director, Indigenous Health, the Program Manager is responsible for the management and oversight of strategic programs and related projects under Indigenous Health’s (IH) provincial mandate relating to the broad areas of transformation, quality improvement and evaluation. The Program Manager is responsible for the identification, planning, development, implementation, coordination and evaluation of key programs and related projects. The Program Manager works collaboratively with a variety of internal and external partners and stakeholders in support of the development, implementation, and evaluation of strategic anti-Indigenous racism research, policy, and knowledge exchange programs and related projects. Given the complexity of the system level changes expected through the development, implementation and evaluation of strategic programs and related projects, the Program Manager applies a solid base of leadership and management knowledge and skills to enable best practice, performance improvement, and system integration to ensure alignment with Indigenous Health programs and PHSA vision, mandate, and strategic directions.

Duties/Accountabilities:

• In collaboration with Indigenous Health (IH) directors and leadership, and with support from the IH team as applicable, provides leadership and manages the development, implementation, and evaluation of programs in support of strategic Indigenous Health initiatives, programs, and projects. Manages a diversity of programs/related projects of varying scope in a complex and changing multidisciplinary environment and with a diversity of partners/stakeholders. Maintains responsibility for ensuring that programs and projects are completed in adherence to project protocols/ charters/ agreements, timelines, applicable institutional and ethical policies and procedures, and pertinent legislation.  
• Manages the identification, collection and analysis of relevant information/evidence relating to current programs and related projects, and synthesizes findings in order to effectively integrate these into the development, implementation, analysis, dissemination of findings, and policy/practice implications of strategic programs and initiatives.
• Develops, coordinates and/or oversees coordination of proposals, budgets, and workplans for proposed programs and related projects, ensuring that resources will meet program/project objectives and high quality deliverables; prepares mid-term and final reports.
• Leads and/or coordinates strategic program teams, related working groups, and advisory committees to achieve targeted goals/objectives of strategic programs and related projects, and to build and strengthen relationships with key partners and stakeholders.
• Improves quality and effectiveness of IH team processes by formulating and implementing team-based recommendations.
• Collaborates to conduct research in support of Indigenous Health’s provincial mandate.
  
  

Qualifications:

• A level of education, training, and experience equivalent to a Master’s Degree in Health Administration, Social Justice, Transformative Organizational Change or a related field, and five (5) years of recent experience in program management, facilitating and managing consultation processes with a wide range of stakeholder groups, planning, or program development in healthcare or social services.
• Demonstrated knowledge of Canadian colonial impacts on Indigenous people in social and health contexts, supported by significant knowledge of Canadian and Indigenous ideologies.
• Demonstrated extensive knowledge of health issues, and especially the determinants of health, legislation and public policy affecting Indigenous people.  
• Knowledge and appreciation of the unique history, cultures, and rights of Indigenous Peoples in Canada is required. Lived experience with Indigenous populations and demonstrated extensive knowledge of Indigenous health care needs, services, and issues as well as knowledge of culture, protocols, traditions, and ideology of Indigenous people and organizations in British Columbia is an asset. Experience or working knowledge of health systems and policy, organizational change, anti-Indigenous racism, resistance to change, population health, illness prevention, health promotion, knowledge exchange and change management.
• Exceptional business writing and editorial abilities.
• Strong technical abilities to create and manage complex document filing, indexing and retrieval systems.
• Strong project management skills, including ability to engage and manage stakeholders in a respectful, tactful and effective manner.
• Ability to act effectively as a change agent for the introduction and implementation of innovative and creative ideas, tools, templates and processes. Sound judgment, tact and diplomacy including demonstrating effective negotiation/mediation skills and/or the application of effective conflict negotiation/resolution skills to build consensus among groups.
• Excellent time management skills to prioritize and complete assignments and schedule activities.  
• Proven excellent oral and written communication skills with a broad range of stakeholders, coupled with an ability to function at a high level in a complex and changing interdisciplinary healthcare environment.
• Strong skills in literature searches/reviews, data management/analysis, presentation, as well as with project management applications and other business software programs, including MS Office and enterprise resource planning applications.