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Vice President, Quality & Chief Nursing and Allied Health Officer

Vice President, Quality and Chief Nursing and Allied Health Officer

 

Provincial Health Service Authority | Corporate Office

Vancouver, BC

You are an executive-level health care leader who has led broad-scale provincial initiatives with focused outcomes on best and leading practice, exceptional patient care, innovation in research, patient and family experience/engagement, and effective interdisciplinary teams. A thoughtful strategist, you align initiatives with organizational mission, vision, and goals. Collaboration with peers, agencies, and staff teams keep your ideas evolving, and support the development of clear and practicable implementation plans to set others up for success. Your success as a leader is reflected in the health care provided to our province’s residents, and this keeps you striving for excellence through learning, adapting, and moving forward with your teams. Bring your best to the Provincial Health Service Authority (PHSA), and effect change in health care delivery across BC.

 

What you’ll do

 

“Given PHSA’s unique role as a provider of specialized health services for BC, this leadership role offers an exceptional opportunity to impact quality and safety across a diverse and complex portfolio of clinical settings. We are looking for collaborative and accomplished executives who are passionate about strengthening health care delivery, supporting our diverse workforce, and improving health outcomes for people and communities." – Paul Mochrie, PHSA CEO

 

The Vice President, Quality and Chief Nursing and Allied Health Officer reports to the President and Chief Executive Officer. This VP position is accountable to advance quality, patient safety, accreditation, infection prevention and control, Indigenous specific anti-racism, patient partnerships and experience, ethics, and professional practice and learning across PHSA, and works in partnership with clinical operations, Medical & Academic Affairs, Indigenous Health, People & Culture, and organizational and system partners. The role champions alignment between clinical practice, quality outcomes, workforce capability, and system learning, bridging strategy and execution within a complex healthcare environment.

 

This VP role provides executive leadership for a comprehensive quality and safety system designed to support the delivery of specialized clinical services, including quality and patient safety strategy, standards, performance oversight and reporting, patient/family engagement and experience, accreditation, the Patient Care Quality Office (PCQO), Infection Prevention and Control (IPAC), and antimicrobial stewardship. High-level responsibilities include:

  • Builds strong partnerships with Indigenous health to champion the implementation of patient safety best practices and drives a positive safety culture, including a focus on Indigenous-specific racism and discrimination as a patient safety priority and supports learning, accountability and continuous improvement.
  • Advances professional practice and workforce strategies that optimize scope of practice and team-based models of care; ensures consistency and excellence in professional standards; aligns practice, education and resource development (policies, procedures and decision support tools) with evolving regulatory requirements and best practice; enables an inclusive resilient, future-ready workforce.
  • Oversees Accreditation Canada activities for the organization, including liaison with Accreditation Canada and provincial tables; leads heath authority-wide readiness, reporting and sustainment practices to meet accreditation standards.
  • Oversees compliance and achievement of the health regulator practice standards set out by the Indigenous Cultural Safety, Cultural Humility, and Anti-Racism practice standard within the areas of nursing and allied health.
  • Provides executive oversight of PHSA's person-centred care strategy; works to ensure principles are embedded across service planning, care delivery, and evaluation, and that the voices of the people we serve influence quality improvement priorities.
  • Fosters an anti-racist, ethical practice and well-being through oversight of the ethics and spiritual health program.
  • Provides Nurse Practitioner (NP) strategic leadership by advancing the role through strategy, partnerships, advocacy, policy influence and system innovation and co-leads the NP Department in partnership with Medical & Academic Affairs.
  • Through partnership with academic institutions and Health Authority representatives, enables teams across the province to support health program students to meet their placement requirements to support the successful transition of new members to the workforce.
  • Sets strategic direction for nursing and allied health entry-to-practice and professional development, including educator and career pathways, Indigenous nursing pathways, employed student programs, internationally educated workforce programs, and student practice, fostering high-quality practice and learning environments across the organization.
  • Partners with the Executive Leadership Team (ELT) and clinical leaders to drive system-level improvements in clinical outcomes, patient experience, and workforce effectiveness; champions the development and maintenance of a learning health system that translates evidence and frontline insights into improved care delivery and outcomes.
  • Advises the CEO and Board on quality of care, patient safety risks, and matters pertaining to nursing and allied health practice, including regular reporting to Board committees.
  • Partners closely with Medical and Academic Affairs to provide integrated clinical stewardship across PHSA, ensuring alignment of medical, nursing, and allied practice with quality, safety, and system priorities.
  • Informs the Clinical Informatics agenda in partnership with Medical and Academic Affairs, ensuring alignment between clinical practice, quality and safety priorities, foundational and legislative commitments and digital enablement to support effective care delivery and system performance.
  • Builds strong partnerships with Ministry of Health, regulatory bodies, academic institutions, Indigenous leaders and organizations, and provincial/national organizations.
  • Collaborates with senior leadership from other health authorities and the Ministry of Health to implement province-wide systems improvements and optimize nursing and allied health scopes of practice and models of care.
  • Leads and develops high-performing, interdisciplinary teams, fostering and modelling a culture free from racism and discrimination and of collaboration, accountability, continuous improvement, and learning.

What you bring

Qualifications and Certifications

  • A level of education, training, and experience equivalent to a master’s degree in nursing or a related health discipline (doctoral degree preferred, e.g., PhD, DNP, DrPH), with current registration with the applicable regulatory body (e.g., BCCNM).
  • 15+ years’ progressively senior leadership experience in complex, multi-site healthcare environments, including system-level leadership of quality, patient safety, and professional practice portfolios.
  • Certification in quality improvement methodologies (e.g., Lean, Six Sigma, CPHQ).
  • Demonstrated knowledge of the historic and ongoing impacts of settler colonialism and racism on Indigenous Peoples in social and health contexts, including clear understanding of and commitment to eradicate Indigenous-specific racism and discrimination and embed Indigenous Cultural Safety and Humility.
  • Demonstrated knowledge and understanding of applicable provincial legislative obligations, including the Health Professions and Occupations Act (2022, in force 2026).
  • Demonstrated knowledge and understanding of provincial commitments within PHSA contexts from provincial and national foundational documents including In Plain Sight (2020) and others.

Skills and Experience

  • Demonstrated experience leading quality, safety, and/or professional practice portfolios at scale.
  • Proven ability to lead large-scale system change, including integration across multiple programs and partners.
  • Deep understanding of health system design, clinical governance, and workforce strategy.
  • Experience working with provincial partners, including Ministries, regulators, and academic partners.
  • Strong track record of influencing at the executive and board level.
  • Demonstrated capability to lead by example in advancing Indigenous-specific anti-racism and broader DEI and anti-racism objectives and in fostering a culture of continuous learning, inclusion and belonging.

What we bring

 

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

  • Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
  • Access to professional development opportunities through our 2,000+ in-house courses including a range of experience level, profession-specific, or other essential training on Indigenous Cultural Safety; Indigenous-specific anti-racism; Diversity, Equity, Inclusion and accessibility, mental health and well-being, and more.
  • Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
  • Annual statutory holidays (13) with generous vacation entitlement and accruement.
  • PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
  • Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more

 

Job Type: Regular Full-Time
Salary Range: $232,020 - $304,526. The starting salary for this position would be determined with consideration of the successful candidate’s relevant education and experience and would be in alignment with the provincial compensation reference plan.
Location: 1333 West Broadway Vancouver, BC V6H 4C1 (Hybrid)
Closing Date: October 16th, 2026
Requisition # 204638 

 

What we do 

 

The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Create equity – Be courageous.

 

Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services

 

PHSA is committed to anti-racism and equity in our hiring and employment practices. With learning and compassion, we are addressing existing inequities and barriers throughout our systems. PHSA is seeking to create a diverse workforce and to establish an inclusive and culturally safe environment. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently excluded groups identified under the B.C. Human Rights Code.

 

One of PHSA’s North Star priorities is to eradicate Indigenous-specific racism, which includes ongoing commitments to Indigenous recruitment and employee experience as well as dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya’k̓ula Team (Indigenous Recruitment & Employee Experience) for support at indigenous.employment@phsa.ca.

 

Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and exclusion faced by Indigenous peoples. These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and title of BC First Nations and self-determination of all First Nations, Inuit and Métis communities. https://www.phsa.ca/our-services/programs-services/indigenous-health 

 

PHSA is also mandated to fulfill legislative obligations as in:

  • United Nations Declaration of the Rights of Indigenous Peoples (2007 – Supported without qualification by Canada - 2016)
  • United Nations Declaration on the Rights of Indigenous Peoples Act (Canada - 2021)
  • Health Professions and Occupations Act (BC – 2022, in force 2026)
  • Anti-Racism Act (BC - 2024)
    • Provincial Anti-Racism Action Plan (BC - 2026)
  • Declaration of the Rights of Indigenous Peoples Act (BC - 2019)
    • Declaration Act Action Plan (BC - 2022)

 

PHSA is mandated to uphold provincial commitments found in the foundational documents including:

  • Truth & Reconciliation Commission’s Calls to Action (Canada - 2015)
  • Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (Canada - 2019)
  • In Plain Sight:  Addressing Indigenous-Specific Racism and Discrimination in BC Health Care (BC - 2020)
  • Remembering Keegan: A First Nations Case Study (BC - 2022)

 

Labor AgreementExcluded
Requisition #204638E-2454724
Work Site1333 West Broadway, Vancouver
Job TypeRegular, Full-Time
Salary/Rate$232,020.00 - $304,526.00 / Year
FTE1.00
Hours of Work08:00-16:00
Work DaysMon, Tue, Wed, Thu, Fri
Expiry Date22-Oct-2026

Privacy Policy

Provincial Health Services Authority (PHSA) respects your right to privacy and takes seriously its responsibilities regarding the collection, use and disclosure of your personal information. Personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act of BC, section 26 (c). The personal information that we collect from you or about you when applying for a job with PHSA will be used to assess your qualifications and suitability as a potential employee of PHSA, as well as for the purposes of recruitment and onboarding. We may also collect and use additional personal information provided by you or your references in the course of the evaluation and hiring process that will become part of your employment file if you are a successful candidate.

Your contact information, education and experience, desired job location and pay information, eligibility and availability, core skills, job functions, getting to know you responses, resumes, cover letters, references, pre-screening questionnaire responses and job application history is recorded in PHSA’s third-party applicant tracking system (“Brainhunter”)in Canada indefinitely and will be shared with our staff on a “need to know” basis. If you require access to your data, PHSA can provide a printout of your data and job application history. We do not sell or rent the information you provide to us to third parties. However, we do contract with a service provider to assist us in maintaining and managing our databases and to communicate with job applicants. We do not authorize this third party to make any other use of your information.

The service provider (“Brainhunter”) allows the option for you to delete your account after signing into the system. Before deletion you are advised with a warning. Your record is permanently purged / deleted from the respective site and the record will not be available in any searches. The job will have only the respective application information that you made previously.

To view the third party vendor privacy policy please refer https://www.brainhunter.com/EN/Privacypolicy.html.

Under certain circumstances, some personal information may be disclosed pursuant to the Freedom of Information and Protection of Privacy Act of B.C. For example, where we believe in good faith that the law requires disclosure of such information in response to legal process and law enforcement rights. Security measures have been integrated into the design, implementation and day-to-day operating practices as part of PHSA's continuing commitment to the protection of personal information it holds. View our PHSA Privacy Policy.

If you have any questions about the management of your personal information during the recruitment process, please contact the Manager, Talent Acquisition at 604-875-7251, toll free 1-866-744-7363 or #260 – 1770 West 7th Avenue, Vancouver BC, V6J 4Y6. You may also contact External Recruitment at careers@phsa.ca.