Job Summary:

In accordance with the Purpose, Vision, Values and Coast Salish Teachings, and strategic direction of PHSA, safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Provides and coordinates outpatient nursing activities such as patient assessment, patient and family teaching, clinic procedures and health promotion activities consistent with established policies, standards of practice, and philosophy at British Columbia’s Women’s Hospital.

A first in Canada: minimum Nurse to Patient Ratios (mNPRs) are being introduced in B.C.! The Provincial Health Services Authority (PHSA), alongside B.C.'s other regional health authorities, is implementing mNPRs as a transformative staffing initiative that aims to improve the working environment of nurses in order to provide better quality care to our patients. Learn more at jobs.phsa.ca/mnpr.

Duties/Accountabilities:

1.    Collects and documents patient health care information on patients and their families including updating charts and obtaining information from community providers regarding current treatment and objectives.  Maintains complete and accurate records of nursing observation, interventions, teaching and evaluation of nursing care.  Maintains complete and accurate records of telephone communications as well.
2.    Plans and coordinates with nursing staff, medical staff, allied health care staff, and community agencies to plan patient care and assessments in the clinic.  Oversees the delivery of care in the clinic by making adjustments in patient assignments/schedules. Utilizes and implements appropriate nursing skills/techniques in the care of the pediatric ambulatory patient.
3.    Leads and Collaborates with other members of the health care team in facilitating patient care reviews and conferences to plan, implement and evaluate patient care in the clinic setting and community setting
4.    Initiates and coordinates assessment and post assessment referrals, responds to patient, family and health care member’s enquiries, and liaises with other support diagnostic services/ community health services in coordinating patient referrals.
5.    Teaches patients, family members, and other caregivers by providing and explaining information, demonstrating procedures and the use of equipment, and evaluating the overall effectiveness of the selected teaching methods.
6.    Participates in the orientation and continuing education of nursing and other allied healthcare staff and students by role modelling and preceptoring.
7.    Acts as a clinical resource/support person to patients and families, nursing and health care professionals, as required.

8.    In consultation with other team members, plans and develops educational resources such as pamphlets, patient teaching videos, for patient and family health education.
9.    Contributes information as a member of the health care team in patient care reviews and conferences.
10.    Provides input to the Program Director, or delegate, regarding policies, procedures, and operational requirements by observing service needs and providing spoken or written suggestions which address patient and family needs and promote effective use of resources.
11.    Maintains a safe environment for patients, families and staff by following established emergency procedures and safety practices and procedures.
12.    Promotes the implementation and evaluation of nursing research and quality improvement activities as directed by participating in the Neonatal Program working groups and nursing committees and by keeping current through attendance at educational and in-service opportunities.
13.    Participates in clinical research including data collection, completing research study forms, and preparing and presenting research papers, posters at local, national and international multidisciplinary health care conferences.
14.    Performs other professionally related duties as assigned.

Qualifications:

Education, Training and Experience

• Graduation from an approved School of Nursing with current practicing registration as a Registered Nurse with the British Columbia College of Nurses & Midwives (BCCNM).
• Two years recent related level three neonatal nursing  experience including one year of general paediatric experience, ambulatory care experience or community health service experience preferred or an equivalent combination of education and experience.
• Current CPR certification.
• Current computer knowledge with proficiency in word processing and knowledge of programs including Excel and Power Point preferred.

Skills and Abilities

• Ability to communicate effectively, both orally and in writing.
• Ability to relate effectively to children and their families and others.
• Ability to function as an active member of a multidisciplinary team, and function as a nursing resource.
• Ability to operate related equipment.
• Physical ability to perform the duties of the job.
• Ability to organize work.

 

**IMPORTANT INFORMATION**

• NBA internal positions are posted on Tuesdays and Thursdays for a period of 72 hours.
• A selection decision will be made within 7 business days of the posting closing date.
• If an interview is required, you must be available. Interviews are scheduled for the week of September 20, 2026.
• The successful applicant has 48 hours to accept or decline the position.
• If you will not be available to accept or decline the job offer during the selection process, you must assign a designate that the Hiring Leader may contact during your absence. Please ensure you have clearly identified your designate on your resume or cover letter.
• If you have any questions regarding this new process, please contact the Internal Jobs Help Desk by email at internaljobshelpu@phsa.ca.