Job Summary:

In accordance with the Purpose, Vision, Values and Coast Salish Teachings, and strategic direction of PHSA, safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve quality and safety is inherent in all aspects of this position. This position champions culturally safer, trauma- and violence-informed and person-centred care while supporting an inclusive workplace where staff are empowered to provide exceptional care.

The Site Leader provides visible clinical and operational leadership for assigned programs, ensuring the safe, effective and efficient delivery of integrated health services within a provincial correctional health setting. Reporting to the Health Services Manager (HSM), the Site Leader is responsible for leading interdisciplinary teams, supporting professional practice, managing daily operations, and advancing quality improvement initiatives that improve client outcomes and staff engagement.

The Site Leader applies knowledge of acute care, primary care, public health, and mental health and substance use service delivery to support the complex health needs of people in custody. The Site Leader provides clinical leadership, supports evidence-informed practice, promotes health equity, Indigenous-specific anti-racism and discrimination initiatives, and diversity, equity and inclusion, and ensures care is delivered in accordance with BCCNM standards, applicable legislation, organizational policies and best practices.

The Site Leader fosters collaborative relationships across clinical programs, operational teams, community and health authority partners, and provincial services to support seamless transitions of care, effective client flow, and continuity of services. The role provides leadership in workforce planning, recruitment, performance management, education, change management, and the development of high-performing teams. As a clinical resource and mentor, the Site Leader coaches staff, supports professional development, and promotes a culture of accountability, psychological safety, and continuous improvement.

A first in Canada: minimum Nurse to Patient Ratios (mNPRs) are being introduced in B.C.! The Provincial Health Services Authority (PHSA), alongside B.C.'s other regional health authorities, is implementing mNPRs as a transformative staffing initiative that aims to improve the working environment of nurses in order to provide better quality care to our patients. Learn more at jobs.phsa.ca/mnpr.

Duties/Accountabilities:

1.    Provides visible, values-based leadership for assigned clinical programs, ensuring the safe, effective and efficient delivery of integrated acute care, primary care, public health, and mental health and substance use services. Creates a culture of respect, accountability, collaboration, innovation, continuous improvement, and person-centred care while supporting PHSA's Purpose, Vision, Values, Teachings, and strategic priorities.

2.    Accountable for the day-to-day operational management of assigned services, including staffing, scheduling, workload management, leave approvals, overtime, resource allocation, equipment, and client flow to ensure operational effectiveness and high-quality care within approved resources.

3.    Provides expert clinical leadership and consultation to interdisciplinary teams, ensuring evidence-informed practice, adherence to BCCNM standards, trauma and violence informed and culturally safer care, organizational policies, and legislative requirements. Supports complex clinical decision-making and promotes excellence in professional nursing practice.

4.    Under the direction of the HSM, and in partnership with Human Resources (HR) and Inter-Professional Practice (IPP), mentors, coaches, supervises, and develops staff while fostering an inclusive, respectful and psychologically safe work environment. Completes performance planning, provides ongoing coaching and feedback, addresses performance concerns, supports employee wellness, and recognizes and fosters excellence.

5.    Under the direction of the HSM, and in collaboration with the Clinical Nurse Educators (CNE), Clinical Mentors (CNM) and appropriate partners, leads orientation, onboarding, education and succession planning activities. Identifies learning needs, promotes lifelong learning, supports professional development, to build a skilled and engaged workforce.

6.    Promotes seamless integration across acute care, primary care, public health, mental health and substance use services to improve client outcomes, continuity of care, transitions, discharge planning, and access to appropriate community services.

7.    Champions a culture of quality improvement and client safety by monitoring clinical indicators, leading safety investigations, responding to incidents, implementing corrective actions and educational supports, evaluating outcomes, and ensuring compliance with accreditation, regulatory and organizational standards.

8.    Directs and supports comprehensive case management. Ensures care planning reflects the physical, psychological, social, cultural, spiritual and emotional needs of clients. Promotes therapeutic relationships, client engagement, health promotion, informed decision-making, culturally safer and trauma and violence-informed care.

9.    Acts as an expert clinical resource for interdisciplinary teams, supporting assessment, care planning, crisis or emergency response, complex case management, and evidence-informed decision-making while facilitating collaboration across services.

10.    Under the direction of the HSM, participates in strategic and operational planning by evaluating service delivery, identifying opportunities for innovation, improving care processes, recommending policy and practice enhancements, and supporting implementation of new initiatives.

11.    Under the direction of the HSM, and in consultation with Finance and the Regional Director, supports the monitoring and optimization of resource utilization, workforce planning, workload analysis, equipment planning, and operational reporting to ensure effective stewardship of public resources.

12.    Supports quality improvement, research, knowledge translation and performance measurement initiatives. Encourages staff participation in research, education, communities of practice and implementation of evidence-informed clinical practices.

13.    Develops strong working relationships across clinical programs, operational teams, correctional services, community organizations, health authority partners and provincial health services to support integrated service delivery and continuity of care.

14.    Maintains current knowledge of acute care, primary care, public health, mental health and substance use care, applicable legislation, Indigenous cultural safety, trauma and violence-informed practice, quality improvement methodologies and emerging best practices.

15.    Performs other related duties as required.

Qualifications:

Education, Training and Experience

•    Current practicing registration as a Registered Nurse (RN) / Registered Psychiatric Nurse (RPN) with the British Columbia College of Nurses & Midwives (BCCNM).
•    Baccalaureate in Nursing or Psychiatric Nursing.
•    Five (5) years of recent, related experience in acute medical/surgical or high acuity and mental health and substance use, including working with the applicable population group, and two (2) years of recent experience in a supervisory/leadership capacity; or an equivalent combination of education, training and experience.
•    Valid BC Driver's License and access to personal vehicle for local area travel may be required.
•    Current CPR Certification.
•    Current Intermediate and/ or Advanced Occupational First Aid (Level 2 or Level 3) certification.

Skills and Abilities

•    Demonstrated leadership skills, including strategic and operational leadership, critical thinking, sound clinical judgement, analytical reasoning, and independent decision-making and problem solving in complex and rapidly changing environments.
•    Demonstrated ability to lead interdisciplinary teams and foster a culture of respect, accountability, collaboration, psychological safety, and continuous quality improvement.
•    Demonstrated commitment to Indigenous-specific anti-racism and discrimination (ISRD), cultural safety and humility, health equity, diversity, equity and inclusion (DEI), and the provincial commitments outlined in the Truth and Reconciliation Commission's Calls to Action (2015), In Plain Sight (2020), the Declaration on the Rights of Indigenous Peoples Act (DRIPA, 2019), the United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), the Declaration Act Action Plan, Reclaiming Power and Place: The Final Report of the National Inquiry into Missing and Murdered Indigenous Women and Girls (2019), and Remembering Keegan: A First Nations Case Study, with an understanding of how these commitments inform health care delivery.
•    Demonstrated knowledge of legislation and government policies and procedures that relate to client, including the BC Mental Health Act.
•    Demonstrated knowledge in trauma and violence-informed practice and the setting and defined population of clients.
•    Demonstrated ability to provide clinical supervision, coaching, mentorship, staff and student development, consultation, work direction, and performance management using adult learning principles and evidence-informed practices within a unionized health care environment.
•    Demonstrated interpersonal, communication, relationship-building, and team-building skills, with the ability to establish and maintain collaborative partnerships with clients, families, interdisciplinary teams, correctional partners, Indigenous partners, community agencies, and external health services and resources.
•    Demonstrated ability to lead change, resolve conflict, support staff through transitions, and respond effectively to unexpected events.
•    Demonstrated organizational, administrative, and budget management skills, including the ability to develop, prioritize, accomplish objectives, allocate resources, monitor expenditures, and achieve operational goals.
•    emonstrated proficiency in electronic health records, computerized clinical information systems, Microsoft Office applications, and other applicable software applications.
•    SDemonstrated ability to perform CPR.
•    Ability to operate related equipment.
•    Physical ability to carry out the duties of the position.

 

**IMPORTANT INFORMATION**

• NBA internal positions are posted on Tuesdays and Thursdays for a period of 72 hours.
• A selection decision will be made within 7 business days of the posting closing date.
• If an interview is required, you must be available. Interviews are scheduled for the week of August 31, 2026.
• The successful applicant has 48 hours to accept or decline the position.
• If you will not be available to accept or decline the job offer during the selection process, you must assign a designate that the Hiring Leader may contact during your absence. Please ensure you have clearly identified your designate on your resume or cover letter.
• If you have any questions regarding this new process, please contact the Internal Jobs Help Desk by email at internaljobshelpu@phsa.ca.