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Job Summary
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Salary Range: $63,484-$91,259/year. The starting salary for this position would be determined with consideration of the successful candidate’s relevant education and experience, and would be in alignment with the provincial compensation reference plan. Salary will be prorated accordingly for part time roles.
Job Summary:
In accordance with the Mission, Vision and Values, and strategic directions of PHSA, safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.
The Coordinator, Psychological Health & Safety (PHS) supports the overall goals, objectives and operations of the designated PHS portfolio across PHSA. The role maintains primary responsibility of one or multiple PHS programs and/or projects, including strategic and confidential initiatives in a complex and changing multidisciplinary environment. Reporting to the Psychological Health & Safety Practice Leader or designate, the Coordinator is responsible for the coordination and implementation of employee programs, projects, special initiatives, knowledge exchange, research, information dissemination, and education for key internal and external partners, including other Health Authorities, community partners, and Unions. The role is actively involved in the planning, development, implementation, and evaluation, including attending management meetings, providing feedback and recommendations, of PHS projects and strategic initiatives including those related to labour relations or human resource management. The Coordinator, Human Resources compiles confidential business reports, employee data and documents; exercises discretion while cultivating and maintaining effective working relationships; and monitors expenditures and performs variance reporting.
Specific Portfolios:
- Workplace Health, Safety and Wellness: This position is responsible for the coordination, implementation and evaluation of a holistic organizational health and wellness projects and initiatives such as EFAP, psychological health and safety standard and health promotion, including the implementation of health and safety programs. This role provides support to team members and key partners or interested parties to assess organizational health and wellbeing needs and priorities and provides recommendations on health, safety and wellbeing initiatives and in doing so, fostering healthy and safe workspaces.
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Physician Special Services: This position is responsible for the coordination, implementation and evaluation of projects and initiatives focused on building a healthy and safe workplace to improve the mental and physical health of PHSA Physicians. This role provides support to team members and key partners to assess PHSA Physician health and wellness needs and priorities and provides recommendations on safety-related programs and procedures designed specifically for Physicians, including coordinating the training to support their psychological health, safety and wellness.
- Workplace Experience: This position is responsible for the coordination, implementation and evaluation of projects and initiatives around workplace culture and experience programs in the organization, such as onboarding, recognition, employee engagement, and employee voice initiatives such as organizational surveys/reviews. This role provides support to team members and key partners to assess workplace culture needs and priorities and provides recommendations on workplace culture and experience initiatives and in doing so, fostering engaged workspaces and work experience.
Key Accountabilities:
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Coordinates, researches, promotes, develops and implements a variety of programs, activities, projects and strategic and confidential initiatives for designated portfolio that directly affect the employees of the organization. Evaluates the effectiveness of programs by implementing evaluation strategies. Performs full scope coordination of projects and initiatives, ensuring they are done in an efficient manner, that they adhere to project protocols, conform to applicable institutional and ethical policies and procedures and privacy legislation, and that they are complete within the required timelines. Raises concerns or barriers to leadership in order to troubleshoot and resolve issues.
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In collaboration with Leadership, coordinates the implementation of approved recommendations resulting from research, best practice, and evaluation. Provides project support and recommendations for the designated portfolio, guides the development, enhancement and sustainability of programs within PHSA.
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Works collaboratively with internal and external partners. Responsible for providing information and materials to staff at all levels, unions and other external partners.
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Prepares and compiles confidential and sensitive business documents and reports for internal and external partners including senior leadership; attends management meetings as required. Assessing and responding to the needs of clients and ensuring the timely and efficient resolution of problems and disputes between clients and contractors.
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Identifies, collects, and analyzes relevant information, including confidential employee information, relating to current work, and provides input and recommendations to Leadership and other team members of the designated portfolio for development, implementation, analysis, dissemination of findings, and practice implications.
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Monitors expenses, variance reporting and budget reconciliation. Adheres to program budget.
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Assists with the dissemination of information and knowledge related to projects, and key programs and initiatives under the identified mandate areas of scope through a variety of vehicles. Builds the necessary partnerships within the broader organization to leverage internal strengths and build capacity in complex health care system.
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Actively supports the management and facilitation of time-limited projects and programs to identify best practice-grounded strategies and activities for health professionals in support of the strategic priorities of the designated portfolio, the broader Human Resources department, and PHSA as a whole.
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Monitors and administers designated websites.
Qualifications:
A level of education, training, and experience equivalent to a Bachelor’s degree in Health or Social Science, Human Resources or a health-related discipline or relevant field plus three (3) years of recent related experience.
Travel within the Lower Mainland may be required. Understanding of and practical skills in project management, research and evaluation; relevant computer software applications; Internet search engines, websites, and navigation; funding structures and application processes; training and education; policy review and analysis; and facilitation, community development, and partnerships. Demonstrated ability to work with confidential and sensitive information. Related experience in conducting literature searches and reviews, best practice reviews, policy analysis, working collaboratively with a wide range of internal and external stakeholder groups. Qualities including: creativity and innovation; sound judgment; tact and diplomacy; ability to work effectively and collaboratively in a demanding and dynamic environment; sound negotiation, conflict management and consensus-building skills; excellent oral and written communications skills, including the ability to draft proposals and make formal presentations. Strong organization skills, flexible to changing priorities and able to work independently as well as in a team environment. Must be goal and detailed oriented. Highly developed critical thinking and problem solving skills.
Specific Portfolios:
Workplace Health, Safety and Wellness/Physician Special Services:
- Knowledge of current health and wellness, and/or psychological health and safety practices, quality improvement practices, health systems and policy, and knowledge exchange. A broad understanding of the impact that a healthy workforce has on work performance.
- Three years’ experience in health, social services, health and safety, government or community organization promotion activities
Workplace Experience
- Knowledge of current employee engagement, workplace culture and experience, quality improvement practices, and/or knowledge exchange. A broad understanding of the impact that an engaged workforce has on work performance.
- Three years’ experience in employee engagement and/or organization promotion activities.
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