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Posting: EB 26:334

Position: FT Regular PCP-IV Off Car Paramedic Supervisor, Clinical Hub

Location: 287 - Vancouver

Positions: 1 (one)

Posted: July 21, 2026

Closed: August 3, 2026

 

Open to: All PCP-IV or higher qualified BCEHS employees

 

BCEHS intends to fill 1 (one) vacancy for a Full Time Regularly Scheduled PCP-IV Off Car Paramedic Supervisor at 287 Vancouver

 

SHIFT PATTERN	SHIFT TIME
Alpha D platoon	0700-1900

 

 

Job Responsibilities

• Plan, organize, coordinate, and direct the operations and activities of the Practice Educators within Patient Care Communications and Planning; Participates in the development and implementation of goals, objectives, policies and procedures of Practice Education; meet with staff to identify and resolve problems; assign work activities and projects; monitor work flow, supervise, train, and evaluate staff, assure proper training of the Practice Educators; approve staffing schedules and uniform orders within the Practice Education Unit; counsel employees regarding work performance and document disciplinary actions; investigate complaints against assigned personnel and respond in a manner resulting in appropriate complaint resolution; attend and participate in professional group meetings.
• Responsible for overseeing education development for dispatch programs utilizing educational/curriculum theory and knowledge of specialized practice to design, develop, implement, and evaluate dispatch education programs for team members in collaboration with BCEHS Learning Leadership Team, Medical programs and inter-professional team members. Dispatch education programs include orientation/training programs for new team members, educational support programs, and continuing education sessions.
• May occasionally be required to facilitate learning on the floor and classroom by coaching and acting as an operational resource and demonstrates expertise and leadership in dispatch practice through methods such as reviewing literature and developments in technology and equipment, consulting with community experts, evaluating operational systems/standards, identifying new theories/trends/education programs, developing new/revised standards and presenting educational sessions based upon specialized body of knowledge to enhance quality patient care.
• Supervises and mentors all assigned personnel and conducts performance reviews providing verbal and written feedback for the individual to continue competency development, meeting with team members, on a one-to-one basis and recommending educational programs/resources and facilitating development of learning and/or professional growth plans with new staff.
• Participates in the evaluation of the effectiveness of dispatch education programs, activities, and resources by analyzing learning and patient outcomes using program/resource evaluation, utilization statistics, and reviewing feedback to determine opportunities for quality improvement.
• Participates in quality improvement and risk management activities through methods such as evaluating effect of changes in patient care practice, generating recommendations for alternative approaches, provides education to staff as the result of Patient Safety & Learning System reports, and recommending changes to selected policies, procedures, or protocols; drafts new and/or revised procedures, standards and criteria for the program in conjunction with the inter-professional team. Initiates strategies to improve patient care using principles of continuous quality improvement to promote delivery of high-quality educational services.
• Monitors, evaluates, and makes recommendations regarding the purchase of equipment as required.
• Participates in provincial and regional groups as a dispatch education resource, providing input and suggestions related to education implications and group processes of new initiatives to ensure that dispatch educational needs are addressed.
• Documents educational process and utilization statistics by maintaining database and records, and by providing written and verbal reports to demonstrate accountability and to continuously improve the quality of dispatch education services.
• Contributes to on-going staff performance by reviewing International Academy of Emergency Dispatch (IAED) audits and assessing performance during orientation, probation, skills review and education and training sessions and provides feedback to the learner to assist in development of a personal learning plan.
• Participates in dispatch students' practicum experience by coordinating student placements and preceptor assignments in collaboration with the Senior Leader, Practice Education, and other team members.
• Participates in approved dispatch and inter-professional research and special projects through methods such as identifying research topics/issues, promoting staff awareness and involvement in research activities, supporting evidence-based pre-hospital care practice, and gathering and summarizing data to improve education and operational effectiveness.
• Ensures BCEHS educational programs comply with Work Safe BC (WSBC), PHSA and BCEHS Health & Safety standards, organizational goals, values, and policies. Engages and collaborates with Patient Care Communications and Planning, Safety Advisors and Workplace Health to ensure compliance with regulations and policy, timely investigation of issues/incidents, and proactively report and resolve safety or labor related concerns.
• Support and assist frontline employees in accessing support services and assist in facilitating access to Critical Incident Stress Management and debriefing support.
• Performs other related duties as assigned.

 

 

Selection Process & Criteria: 

 

Selection will be in accordance with Article 13.03 of the Collective Agreement. 13.03 (d) or (e) may not be utilized to move into a regular position

 

Upon application, employees occupying a supervisory position (provided they meet the requirements of the position to which they are applying), shall be appointed on the basis of service seniority provided they successfully complete the STC selection process within the overall process within the 13.03 language

 

Qualified employees will be notified at least 7 days in advance of the STC selection process.

 

Next, the vacancy will be filled following the next steps:

 

Essential Requirements:

 

1. CUPE member
2. Must have three (3) years plus a day of experience within BCEHS at the relevant Paramedic level (PCP-IV) as applicable.
3. Satisfactory work record; must be maintained for the duration of this qualification

 

The above noted qualifiers must be achieved by the closing of the posting per standard selection processes for CUPE 873 employees.

1. Knowledge/Skills Assessment (45% of total score)

All Paramedic Supervisor exams will be proctored exams; eligible applicants will be required to sign up for exam dates and times and participate in an online exam proctored through Microsoft Teams. This assessment is online through the Learning Hub and must be completed from a location with reliable internet access. You will need access to a laptop, computer or device with a camera and microphone to join the Teams meeting and complete the proctored exam. Eligible applicants will be notified of the exam dates via their BCEHS email address at least 7 days in advance.

 

        2. Interview (45% of total score)

 

Applicants who successfully achieve a score of 75% or higher on the Knowledge/Skills Assessment will be scheduled to interview. Eligible applicants will be notified of the interview date(s) at least 7 days in advance. Please check your BCEHS email for interview invites if you are successful on the exam.

 

Should you be unsuccessful on the written exam or pass the exam but not participate in the interview process, you will be counted as "unsuccessful" and will not be eligible to compete on roles in the same classification for a period of 6 months.

 

        3. Full Time Seniority (Up to 10% of total score) will be applied to eligible candidates who complete the interview to determine their final score.

 

The successful candidate(s) shall be the employee(s) with the highest total score and a satisfactory disciplinary record.

 

Please note, employees accepting any Regular position under the Collective Agreement will not be entitled to rescind an accepted offer after 61 days of accepting the offer. Regular and Irregular employees may only rescind within the 61days after acceptance. You will also be required to report to your new position within the 61 days of acceptance. Employees that rescind an offer at any time are not guaranteed to be placed back into their current/prior position.

 

Everyone Welcome

 

 

BC Emergency Health Services provides provincial emergency medical care and patient transfer services to every community in British Columbia.

 

We are excited to invite applications from everyone and encourage members of equity-deserving groups to apply, such as Indigenous Peoples, Black People, Members of Racialized Groups or Visible Minorities, Persons with Disabilities, and Members of the 2SLGBTQIA+ Communities.

 

Whenever possible, we are happy to provide accommodation for people with disabilities during the recruitment, assessment and selection processes. If you require assistance or accommodations due to a disability, please contact us at internalrecruitment@bcehs.ca before the close date of this posting August 3, 2026.

 

We are also committed to advancing cultural safety by increasing Indigenous workforce representation and ensuring that we have Indigenous Peoples at all levels of the organization.

We strive to create just and equitable health systems and structures that continuously provide fair outcomes. We are committed to recruiting, developing, and supporting the success of a diverse workforce that reflects the communities we serve.

 

Recruitment and Retention of Indigenous Workers

 

As outlined in Appendix 23 Memorandum of Agreement, to support the recruitment and retention of Indigenous workers, and to improve the care of Indigenous patients/residents/clients/service users across the health care system, the Employer may select an Indigenous candidate, even where they are not the most senior qualified candidate.

Indigenous employees are encouraged to contact Internal Recruitment at internalrecruitment@bcehs.ca to self-identify as an Indigenous applicant to the posting in question. Please include the posting number in your email. Please ensure the other application steps are completed as well (online application, shuffle form if applicable) by the posting closing date August 3, 2026.

 

BC Emergency Health Services employees are advised that Talent Acquisition will only contact employees regarding this employment bulletin using the employee’s contact information contained in the Human Resources system or BCEHS Email.

 

  

Application Instructions and Additional Information:

 

Application Tip:  After applying and clicking on submit – please go to your profile page and confirm that you see your application in the Application History section (go back to job page, log in at the bottom of page and this takes you directly to your profile page, your application history is at the top of the page).  Please reach out to internalrecruitment@bcehs.ca if you have any questions. 

BC Emergency Health Services employees are advised that Talent Acquisition will only contact employees regarding this employment bulletin using the employee’s contact information contained in the Human Resources system or BCEHS Email.

 

It is very important that your contact information is up to date with Employee Records and Benefits (ERB). If you would like to make changes to your contact information, you can complete the Employee Address Change Form on PHSA POD under Employee Records.

 

If you expect to be away, or unable to answer your telephone after the posting closing date please email a proxy acceptance to the BCEHS Recruitment Help Desk at: InternalRecruitment@bcehs.ca or check the proxy question on the shuffle form, if attached.

 

We invite you to apply by clicking "Apply Online Now" where you can register for the first time or enter your Username and Password in order to re-access your profile.

 

We are here to help – If you have any questions, please do not hesitate to contact the BCEHS Recruitment Help Desk:

Phone: 604-675-7470

Toll Free: 1-844-675-7470

Email: InternalRecruitment@bcehs.ca

Hours: 08:30 – 16:30, Monday to Friday (excluding Statutory Holidays)