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Advisor, Information Access

AgencyPHSA
Labor AgreementExcluded
Posting #201059-2451582
Grade7
DepartmentInfo Access and Privacy
UnionExcluded/Non-Contract
Work Site1333 West Broadway, Vancouver
StatusRegular
Position StatusFull-time
FTE1.00
Hours of Work0830-1630
Work DaysMon, Tue, Wed, Thu, Fri
Days OffSat, Sun, Stat
Position Start Date09-Jul-2026
Applications Accepted Until 10AM08-Jul-2026
Job Summary

Salary Range: $76,111-$109,409/year. The starting salary for this position would be determined with consideration of the successful candidate’s relevant education and experience, and would be in alignment with the provincial compensation reference plan. Salary will be prorated accordingly for part time roles.


Job Summary:

In accordance with the Mission, Vision, Values and strategic direction of PHSA, safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

The Advisor, Information Access manages Freedom of Information (FOI) requests for the Provincial Health Services Authority. The Advisor recommends information access policies, procedures, and guidelines to ensure compliance with the legislation and participates in the development and delivery of information access education and awareness initiatives for staff and clients.

Duties/Accountabilities:

  • Coordinates all corporate freedom of information requests for the Provincial Health Services Authority. This includes receiving written applications for information and conducting a preliminary assessment of the application to determine whether it is clear, complete, and addressed to the correct public body; logging accepted requests and preparing acknowledgement letters; coordinating the collection of records with the appropriate staff; determining how complex and time consuming the request will be and preparing fee estimates when appropriate; reviewing records and leading the line by line review with the appropriate manager to determine whether there is anything that cannot be disclosed as set out in legislation; and preparing records for disclosure and recommending severing of information.
  • Participates in the development of policies and procedures related to the processing of freedom of information requests. Reviews existing policies and establishes guidelines to ensure consistent policy development. Develops entries for the policy manual by analyzing previous case files, legal opinions, Office of the Information and Privacy Commissioner mediation files, Information and Privacy Commissioner Orders, Chief Records Officer directives and judicial reviews.
  • Provides direction to PHSA program areas, services, and staff regarding procedures for routine disclosure, retention, and destruction of information.
  • Develops and delivers education and training programs and leads awareness initiatives to educate/train staff, clients, and external customers on the requirements of legislation.  Participates in the development and delivery of a corporate-wide information access and privacy education and training program in conjunction with the Information Access Privacy team.  
  • Prepares reports, updates, and briefings on progress of the corporate information access program and privacy program and current freedom of information issues as requested.

Qualifications:

  • Alevel of education, training, and experience equivalent to a Bachelor’s degree in Information Management or other relevant discipline plus five (5) years related experience.
  • Completion of the Information Access and Protection of Privacy Certificate Program is an asset.                                                                                                                                                                                            
  • Demonstrated communications, leadership, facilitation and coaching skills.
  • Advanced analytical and problem solving skills.
  • Knowledge of federal and provincial privacy and information management legislation and requirements.
  • Knowledge of requirements of accreditation standards relating to confidentiality.
  • Demonstrated effective written and verbal communication skills, including the ability to interact with tact and diplomacy with staff at all levels within the organization.  
  • Demonstrated ability to develop, implement and deliver education and training programs.  
  • Demonstrated ability to adapt and work effectively in a changing environment.
  • Knowledge of electronic information systems and information management processes.
  • Demonstrated expertise in the area of information access and privacy concepts, tools, and methods.
  • Advanced proficiency with desk-top software including Excel, Access, Word, and Internet/Intranet use.
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