Digital Transformation Coordinator, BC Health Workday

 

In accordance with the Purpose, Vision, Values and Coast Salish Teachings, and strategic directions of PHSA, safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve quality and safety is inherent in all aspects of this position. 

 

The BC Health Workday Program is a provincial initiative with seven participating BC health organizations (FHA, IHA, ISLH, NHA, PHC, PHSA and VCHA). The program began in 2023 to implement a Human Capital Management System (HCMS) software solution as part of the BC Health Human Resources Strategy to transform HR services. Designed by Workday Canada, the new provincial platform will replace existing HR and payroll systems in the health organizations with a single, unified technical system that will standardize and modernize HR and payroll services. It is a significant transformation in BC and is vital to the sustainability of BC’s health system.

 

Reporting to the Manager, IT Product & Enterprise Architecture, the Digital Transformation Coordinator, BC Health Workday supports the planning and implementation of the BC Health Workday program by liaising with the digital workstream managers to ensure that the project is completed according to plan. The Digital Transformation Coordinator provides support to managers within the digital workstream by participating in management meetings, providing support on strategic and confidential initiatives including those related to HR and payroll systems and process development; compiling reports with confidential employee information, resourcing projections and impacts for leadership to inform decision making; providing feedback and recommendations on systems/workflow, tracking deliverables and maintaining, recording project documentation in preparation for configuration, testing and system integration. 

 

Key Accountabilities

• Supports digital areas (data architecture, integration architecture, enterprise architecture, reporting & dashboards) in development of core systems and processes through documenting requirements, changes, and discussions with program partners, gathering information, providing feedback and recommendations on systems/workflow, and completing research as assigned.
• Prepares and compiles a variety of documents, including reports, spreadsheets, statistics, briefing notes, and presentations that includes confidential employee information, resourcing projections and impacts for internal program leadership and executive leadership. Coordinates and regularly attends confidential management meetings where information regarding team composition, resource allocations workforce planning, upcoming changes and strategies are discussed.
• Provides support to technical teams by tracking deliverables, milestones, and maintaining accurate project documentation and records of design decisions to support knowledge transfer and post-implementation reference.
• Support digital workstream managers with coordination and documentation of recruitment and hiring processes.
• Coordinates activities associated with committees, working groups, and task groups, including collating and reporting progress on key initiatives.
• Accountable for all administrative logistics for meetings, events, education sessions, workshops, video conferences, and teleconferences including appropriate space, equipment, and materials.
• Compiles and coordinates the dissemination of information and knowledge related to BC Health Workday digital teams.
• Accountable for ad hoc requests for information, answers emails, and re-directs queries, as required.
• Supports the financial management of the project by tracking all invoices and costing with finance and creates summary reports as requested.

 

Qualifications

• A level of education, training, and experience equivalent to a Bachelor’s Degree in Computer Science, Business or a health related discipline, with a minimum of three to five (3 - 5) years recent related experience working within a large complex organization. Experience in healthcare, HR Management Systems, and project coordination are an asset
• Demonstrated ability to communicate clearly and concisely in written and verbal forms.
• Demonstrated program and project management skills and proficiency with a variety of pertinent computer software.
• Demonstrated ability to plan, implement, organize, and evaluate using critical thinking and problem solving skills.
• Demonstrated ability to collate/analyze data and proficiency in Excel spreadsheets and graphing.