Job Summary:

In accordance with the Mission, Vision, and Values of the Provincial Health Services Authority (PHSA), patient safety is both a priority and a responsibility that is shared by everyone. As such, there is a requirement to continuously improve the quality and safety practices of our clinical services.

As a member of the interdisciplinary team, the Nurse Clinician/Coordinator, Chemotherapy Waitlist oversees the scheduling of patients in the Ambulatory Chemotherapy Care Unit (ACCU) for the designated BC Cancer Centre with the goal of optimizing treatment delivery. Maintaining patient wait time benchmarks, the Nurse Clinician/ Coordinator manages and validates the patient waitlist and patient waitlist status in Cerner and reports metrics to Senior Leadership, as required. The role triages new patient requests, supervises the work of ACCU’s Clerical Booking Team and collaborates with BC Cancer Healthcare Professionals, including but not limited to medical oncologists, nurse practitioners, general practitioners, and ACCU leadership to ensure timely and appropriate access to systemic therapy treatments for clients.

To support the BC Cancer’s mandate, objectives and targets set by PHSA, and the Ministry of Health (MoH), the Nurse Clinician/Coordinator, Chemotherapy Waitlist leads quality assurance activities to ensure that patients are appropriately prepared and ready to receive care and serves as the clinical point of contact for patient and provider scheduling queries.

A first in Canada: minimum Nurse to Patient Ratios (mNPRs) are being introduced in B.C.! The Provincial Health Services Authority (PHSA), alongside B.C.'s other regional health authorities, is implementing mNPRs as a transformative staffing initiative that aims to improve the working environment of nurses in order to provide better quality care to our patients. Learn more at jobs.phsa.ca/mnpr.

Duties/Accountabilities:

1.    Tracks, monitors, and validates the patient waitlist in ACCU, and engages the multidisciplinary team as required to support triage of existing and new chemotherapy patients. Reports waitlist metrics to Senior Leadership as required. Responsible for schedule optimization using Chemo SmartBook, developing and supporting booking guidelines, and ensuring timely and appropriate access to ACCU for clinical trials patients.
2.    Coordinates the triage and prioritization of clients for appointments within the ACCU according to booking criteria, clinical status, and provider request. This process includes reviewing referral documents; screening and requesting additional relevant documents and liaising with clinicians as needed.
3.    Supervises and provides direction to the clerical booking team in ACCU. Works with the booking team to ensure patients are provided sufficient notice of upcoming appointments and lab tests, in accordance with ACCU standard practices.
4.    Completes clinical quality assurance (QA) of patients awaiting chemotherapy appointments as per departmental standard work, and works with providers for remediation as required. Uses clinical nursing expertise and assessment skills to flag clinical, psychosocial, or other concerns to providers and members of the multidisciplinary team.
5.    Follow up with patients and/or community supports to ensure all needed reports and/or test results are received that are needed prior to chemotherapy treatment.
6.    Provides support as needed to the ACCU clinical team in order to ensure patients receive the best possible systemic therapy care.
7.    Alongside the Clinical Nurse Leader, serves as a point of contact for patients and families at the designated BC Cancer Centre. Provides support to providers with questions/concerns related to chemotherapy booking and scheduling.
8.    Assists the program manager to integrate tracking of quality indicators and outcomes; provides input into the development of indicators, standards, practices and procedures; contributes to quality improvement projects to optimize program effectiveness and efficiency.
9.    Performs other related duties as assigned.

Qualifications:

Education, Training and Experience

•    Graduation from an approved School of Nursing with current practicing registration as an RN with the British Columbia College of Nurses and Midwives (BCCNM).
•    Two (2) years of recent related recent related clinical nursing experience which includes teaching and leadership experience or an equivalent combination of education, training and experience.

Skills and Abilities

•    Demonstrated ability to provide supervision and work direction.
•    Demonstrated ability to communicate effectively with others both verbally and in writing.
•    Demonstrated critical thinking and problem solving skills.
•    Demonstrated leadership, time management, organizational, teamwork and team building skills.
•    Demonstrated expertise in the provision of clinical care to oncology patients.
•    Demonstrated skills in CPR techniques.
•    Demonstrated teaching, staff development and preceptor skills.
•    Ability to operate related equipment.
•    Physical ability to perform the duties of the job.

 

**IMPORTANT INFORMATION**

• NBA internal positions are posted on Tuesdays and Thursdays for a period of 72 hours.
• A selection decision will be made within 7 business days of the posting closing date.
• If an interview is required, you must be available. Interviews are scheduled for June 22-25, 2026.
• The successful applicant has 48 hours to accept or decline the position.
• If you will not be available to accept or decline the job offer during the selection process, you must assign a designate that the Hiring Leader may contact during your absence. Please ensure you have clearly identified your designate on your resume or cover letter.
• If you have any questions regarding this new process, please contact the Internal Jobs Help Desk by email at internaljobshelpu@phsa.ca.