Salary Range: $90,770-$130,481/year. The starting salary for this position would be determined with consideration of the successful candidate’s relevant education and experience, and would be in alignment with the provincial compensation reference plan. Salary will be prorated accordingly for part time roles.

Job Summary:

The Quality & Safety Leader, Mental Health & Substance Use (MHSU), provides leadership for quality improvement, patient safety, risk management, and accreditation activities within BC Women’s Hospital’s Reproductive Mental Health and Substance Use (RMHSU) portfolio. The role serves as the dedicated MHSU quality and safety resource, providing specialized expertise to support safe, high-quality care and continuous improvement across the program.

 

Working within a matrix reporting structure between PMHSU and the Quality & Safety Department, the position contributes MHSU expertise to quality, safety, and clinical oversight committees and supports shared patients across Maternal Newborn, NICU, and Ambulatory Programs. The position will directly support the Families in Recovery unit as well as the Provincial Reproductive Mental Health outpatient clinic.

 

 

Duties/Accountabilities:

• Works with program staff to develop, implement, and evaluate indicators of quality outcomes and performance; prioritize quality initiatives based on program functions, needs and performance measurement system; plan, develop and implement Patient Safety and Quality Improvement (PS&QI) education, initiatives and materials including evaluation and PS&QI sustainment tools.
• Ensures BCCH and SHHC program-based quality and safety activities are in alignment with accreditation requirements. Provides accreditation education to program staff as required. Leads program level actions to respond to recommendations arising from accreditation surveys, and to address new accreditation requirements.
• Leads retrospective (e: Root Cause Analysis) and/or prospective reviews (e.g. Failure Modes Effect Analysis) necessitated by safety events, critical incidents or process issues related to the program; monitors program staff and physician perceptions of safety, risk and quality improvement.
• Proactively educates program staff regarding regulatory issues, new statutes and/or guidelines, and safety, quality, and risk management activities
• Contributes to continuous quality improvement of the department by identifying and evaluating new initiatives, developments and trends in PS&QI, participating in agency lead process improvement initiatives such as imPROVE.
  
  

Qualifications:

• Master’s degree in Nursing, Health Administration, related health discipline or other relevant area and a minimum of five years of clinical practice in the program area or an equivalent level of education, training, and experience.
• Additional experience in leadership and quality and safety.
• Knowledge and expertise in Quality Management, Performance Improvement, Patient Safety and Accreditation standards preferred.
• Working knowledge of legal, ethical, and clinical issues associated with standard of care practices, and Accreditation Canada requirements.
• Working knowledge of evaluation techniques and methodologies including statistical analysis methods and presentation of information.
• Demonstrated analytical and problem-solving skills with a global perspective in order to incorporate the organization’s systems and strategies when developing viable solutions to program problems.