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Manager, Patient Care Delivery

Join our team of dedicated leaders, as we strive to be integrated members of the health sector and the communities we serve, as well as international innovators of patient care delivery.

Are you a front-line emergency services, health care or public sector leader? Do you have experience in a large, operationally-based organization with complex service delivery and a unionized workforce?  BC Emergency Services (BCEHS) is seeking a Manager, Patient Care Delivery, in North Western BC

 

What you’ll do:

·       Serve as an influential leader and key member of our management team.

·       Provide strategic and operational leadership in a 24/7 operation.

·       Work closely with team members from across the organization and with external stakeholders to identify risks and develop solutions.

·       Plan, deliver and evaluate out-of-hospital health services.

·       Ensure our patient care is efficient, effective and safe.

·       Coach and mentor supervisors and front line staff.

·       Promote a patient-focused, supportive and respectful culture.

·       Foster an environment of continuous learning and innovation.


You will be supported to have a healthy work-life balance and to grow personally and professionally. 

 

What you bring:

·       At least five years of progressively more responsible experience in health care or the delivery of emergency management services.

·       Passion for leadership, helping others develop, and a commitment to continuous improvement.

·       Demonstrated ability to build positive relationships with employees, other leaders, health care partners, our community, and the private sector.

·       Excellent communication skills, a team player attitude, and a high level of integrity.

·       Ability to work in a dynamic environment, moving easily from the front lines to the boardroom.

·       Flexibility to travel for work when required.

·       Strong Microsoft Office skills.

What’s in it for you
Every PHSA employee enables the best possible patient care for our patients and their families.  Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, and development programs to support you – at work and at home.

·       Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth and development.

·       Access to more than 2,000 in-house training programs.

·       Enjoy a comprehensive benefits package, including municipal pension plan.

·       12 annual statutory holidays with generous vacation entitlement and accruement.

·       Perks include onsite fitness classes and discounts to 350 BC-wide recreational programs, travel, technology, car and bike sharing, and more.

What we do

BC Emergency Services or BCEHS (www.bcehs.ca) provides pre-hospital emergency services and inter-facility patient transfers throughout BC and oversees the BC Ambulance Service and the BC Patient Transfer Network. BCEHS is supported by the Provincial Health Services Authority (PHSA).

PHSA plans, coordinates and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose. Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services

 

PHSA is committed to employment equity and hires on the basis of merit, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, backgrounds and experiences, and value a safe, inclusive and welcoming environment.

If this sounds like you, apply now with a current resume!

Status: Regular Full-time

Location:

Closing date: 

Reference #: 

Labor AgreementExcluded
Requisition #199616E-2450370
Work Site3300 Douglas Street, Victoria
Job TypeRegular, Full-Time
FTE1.00
Hours of Work0800-1600
Work DaysMon, Tue, Wed, Thu, Fri
Expiry Date30-Jun-2026

Privacy Policy

Provincial Health Services Authority (PHSA) respects your right to privacy and takes seriously its responsibilities regarding the collection, use and disclosure of your personal information. Personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act of BC, section 26 (c). The personal information that we collect from you or about you when applying for a job with PHSA will be used to assess your qualifications and suitability as a potential employee of PHSA, as well as for the purposes of recruitment and onboarding. We may also collect and use additional personal information provided by you or your references in the course of the evaluation and hiring process that will become part of your employment file if you are a successful candidate.

Your contact information, education and experience, desired job location and pay information, eligibility and availability, core skills, job functions, getting to know you responses, resumes, cover letters, references, pre-screening questionnaire responses and job application history is recorded in PHSA’s third-party applicant tracking system (“Brainhunter”)in Canada indefinitely and will be shared with our staff on a “need to know” basis. If you require access to your data, PHSA can provide a printout of your data and job application history. We do not sell or rent the information you provide to us to third parties. However, we do contract with a service provider to assist us in maintaining and managing our databases and to communicate with job applicants. We do not authorize this third party to make any other use of your information.

The service provider (“Brainhunter”) allows the option for you to delete your account after signing into the system. Before deletion you are advised with a warning. Your record is permanently purged / deleted from the respective site and the record will not be available in any searches. The job will have only the respective application information that you made previously.

To view the third party vendor privacy policy please refer https://www.brainhunter.com/EN/Privacypolicy.html.

Under certain circumstances, some personal information may be disclosed pursuant to the Freedom of Information and Protection of Privacy Act of B.C. For example, where we believe in good faith that the law requires disclosure of such information in response to legal process and law enforcement rights. Security measures have been integrated into the design, implementation and day-to-day operating practices as part of PHSA's continuing commitment to the protection of personal information it holds. View our PHSA Privacy Policy.

If you have any questions about the management of your personal information during the recruitment process, please contact the Manager, Talent Acquisition at 604-875-7251, toll free 1-866-744-7363 or #260 – 1770 West 7th Avenue, Vancouver BC, V6J 4Y6. You may also contact External Recruitment at careers@phsa.ca.