Salary Range: $76,111-$109,409/year. The starting salary for this position would be determined with consideration of the successful candidate’s relevant education and experience, and would be in alignment with the provincial compensation reference plan. Salary will be prorated accordingly for part time roles.

Job Summary:

In accordance with the Mission, Vision and Values, and strategic directions of PHSA, safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Executive Director/Director/Manager or designate, the Business Analyst supports the strategic and operational decision-making process of the team. The Analyst is responsible for supporting corporate initiated projects, managing audits, prepares financial models, data mining, budget/variance reports, implementing new accounting standards, developing policies and procedures and representing the designated team on committees and other work groups. The role collaborates with various stakeholders to develop solutions for the business and provides strategic and comprehensive advisory services which assist in improving accuracy, completeness and validity of data as well as improving reporting compliance. The Analyst contributes to creating a strong team environment by fostering trust and mutual respect, and supporting open dialogue on issues that allow for the optimization of projects and strategic goals. The role also supports the organization’s efforts to continually improve on the high quality of service provided to various partners.

The TLO enables PHSA to focus strategically by translating Ministry direction and organizational ambitions into coordinated high-impact action. We work across PHSA and provincially on some of the most complex and most impactful challenges. We provide the structure, methodology, and agility needed to align efforts, track progress, and adapt quickly, ensuring every initiative delivers measurable improvements in health outcomes. Our purpose is to bring clarity to what matters most, prioritize it, and transform it into an actionable agenda that elevates PHSA’s capacity to respond to complex, evolving health challenges across B.C. We support leaders and teams to design the healthcare system of the future and work alongside them to deliver the change needed to realize this.

Recent projects have included:

• Supporting PHSA programs to develop targeted strategic plans, ensuring these plans are focused, deliverable and enable sustained patient outcomes and system effectiveness.
• Developing a PHSA-wide project management framework to strengthen the organization’s ability to deliver successful projects.
• Helping PHSA to review current models of care for those with substance use needs and identify opportunities to improve patient outcomes.
• Supporting the organization to address individual and systemic Indigenous specific racism by helping to operationalize anti-Indigenous racism training for all staff and improving the complaints process and our organizational approach to learning from patient experience.

We are seeking individuals who are passionate about making a meaningful difference in healthcare—people who are detail-oriented, analytical, and motivated to support measurable results in complex environments.

As a Business Analyst on our Results Management team, you will support the tracking, measurement, and reporting of key initiatives aligned with organizational priorities. You will work closely with project teams and interested parties to gather requirements, analyze data, monitor performance, and ensure results are clearly defined and measured.

 

In this role, you will:

• Develop and maintain performance measures, dashboards and reports (including PowerBI tools) to monitor performance and outcomes
• Support data collection, validation, and analysis to track initiative outcomes
• Document current and future state processes and identify improvement opportunities
• Collaborate with partners to clarify requirements and support decision-making
• Contribute to continuous improvement efforts by identifying trends and insights

We are looking for strong critical thinkers who can connect data to meaningful insights, communicate findings effectively, and contribute to a results-driven environment with a people-centered approach.

 

Duties/Accountabilities:

• Acts as a consultative partner by providing specialized expertise, analysis and advice to internal and external stakeholders to support the organization’s goals and objectives efficiently and effectively. Works closely with leaders to review and develop processes, redesign end-to-end activities (current and future state), drive project requirements, develop implementation strategies and identify non-value added work, contract management.
• Leads the timely compilation of financial information and written variance analysis as required for internal and external stakeholders.  Ensuring accuracy and reliability of these reports and analyses. This includes coordinating and completing accurate and timely financial information and reviewing, investigating, coordinating and collaborating with stakeholders, participating in financial audits and resolving issues arising from the analysis.
• Supports the goals and objectives of the team with interventions such as change initiatives, financial planning that may include annual operating budget cycle, strategy and planning facilitation, process re-design, role clarification, and restructuring.  This includes leading or participating in initiatives and projects related to operations by defining project scope, developing project plans, supporting the work of project team members overseeing project implementation and evaluating results. Provides support to the organization in recognizing current patterns across the financial system and partnering to develop and implement strategies to improve organizational effectiveness.
• Proactively identifies opportunities for process improvement that could result in added value, operational efficiencies or cost efficiencies and resolves complex issues, and makes recommendations for new approaches to issue resolution.
• Leads and manages multiple projects within the designated area and across functions including developing and setting milestones, project timelines and project plans in response to broader organizational priorities.
• Provides structure and order to undefined problems and/or large scale problems, making them easier to solve, and uses systemic thinking in devising solution options.
• Researches,  identifies,  develops  and  recommends  best  business  practices  for  the department’s initiatives which support the broader scope of the department’s vision and strategic goals.
• Gathers and analyzes information, anticipates and recognizes problems and opportunities, creates and evaluates alternatives, engages in continuous assessment and improvement to develop solutions, manages internal communications and makes appropriate recommendations regarding processes and planning.
• Facilitates implementation of business process changes, assists in the development of business cases and participates in special projects as required.
• Develop and maintain effective working relationships with internal and external stakeholders.
  
  

Qualifications:

• A level of education, training, and experience equivalent to a Bachelor’s degree in Business, Health Administration or a related discipline and a minimum of five (5) to seven (7) years of recent related experience, including experience in project/program management, and business case research and development, preferably in a large, multi-site healthcare environment
• Ability to apply critical thinking and analysis of issues and recommend solutions.
• Demonstrated understanding of public sector accounting across multiple health authorities and with the Ministry of Health.
• Demonstrated superior customer service skills.
• Knowledge and experience in project management, strategic planning, financial analysis and budgeting and project implementation.
• Strong verbal and written communication skills.
• Demonstrate ability in preparing professional reports and presentation materials.
• Ability to work under high-pressure with critical deadlines and multi-task without supervision.
• Ability to communicate complex and technical ideas in simple language.
• Demonstrated ability to perform accurate, advanced data manipulation, analysis and information.
• Demonstrated administrative, organizational, work planning skills.