Manager, Communications, BC Health Workday

 

In accordance with the Purpose, Vision, Values and Coast Salish Teachings, and strategic directions of PHSA, safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.  

 

The BC Health Workday Program is a provincial initiative with seven participating BC health organizations (FHA, IHA, ISLH, NHA, PHC, PHSA and VCHA). The program began in 2023 to implement a Human Capital Management System (HCMS) software solution as part of the BC Health Human Resources Strategy to transform HR services. Designed by Workday Canada, the new provincial platform will replace existing HR and payroll systems in the health organizations with a single, unified technical system that will standardize and modernize HR and payroll services. It is a significant transformation in BC and is vital to the sustainability of BC’s health system. 

Reporting to the Director, Change & Transformation, BC Health Workday, the Manager of Communications & Training is accountable for developing, implementing and evaluating communications initiatives/projects within the BC Health Workday program. This program will impact staff and medical staff in seven participating health organizations (Fraser Health, Interior Health, Island Health, Northern Health, PHSA, Providence Health Care and Vancouver Coastal).  

 

Key Accountabilities

• Collaborates with the Manager, Transformation, BC Health Workday, and Manager, Business Readiness & Change, internal partners and oversees communications across BC health organizations, committees and advisory groups, and other key partners, such as Worksafe BC, Canada Revenue Taxation, Healthcare Works License Check, and professional colleges.  
• Supports the software vendor, Workday Canada, in developing and delivering a training strategy, and will oversee training needs assessments, promote registrations, and work with health organization training leads to deliver training activities. 
• Leads a team to support the BC Health Workday program realize its vision and achieve planned outcomes.  
• Liaises with PHSA and other BC health organizations’ communications leaders when developing communication products including but not limited to media releases, fact sheets and backgrounders, organizing events and open houses, and in managing sensitive and controversial issues. 
• Contributes to the overall leadership of the communication and training functions of the BC Health Workday program as a key member of the change, communications, training and transformation team, participating in the development and implementation of communications strategies and plans. 
• Monitors a budget for communications in the BC Health Workday program. Responsibilities include monitoring budget performance, planning and adjusting operations and/or staffing to meet projections and annual targets, approving expenditures and preparing summaries for fiscal reporting. Approval for budget items will come from the Director, Change & Transformation, BC Health Workday and/or Program Director.
• Approves, edits or contributes to key artefacts such as briefing notes, backgrounders, fact sheets, Q&A documents, leader talking points, web materials, newsletters, displays, presentations and other communications materials to support the BC Health Workday program.
• As a fully contributing member of a high-performance team, supports the development and implementation of consistent and high-quality communication and training materials for the BC Health Workday program.

 

Qualifications

• A level of education, training, and experience equivalent to a university degree in communications, journalism or a related field supplemented by seven (7) years of experience in a large, multi-site unionized environment.  
• Demonstrated ability to research and write creative and compelling copy for a variety of applications, including electronic newsletters, print publications, speeches and presentations.
• Demonstrated ability to create and execute strategic communication plans, and to respond to the needs of impacted groups and interested parties in sensitive situations supported by acute awareness of the impact of actions. Demonstrated ability to meet tight deadlines, work under pressure, and handle highly confidential and sensitive issues with tact and diplomacy. 
• Experience leading a team of communication professionals, working in a regional project or program, and exposure to in-house training modalities (online learning, train-the-trainer programs, self-directed modules, and user and reference guides).

 

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

• Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
• Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
• Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
• Annual statutory holidays (13) with generous vacation entitlement and accruement.
• PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
• Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Job Type: Temporary, Full-Time
Wage: $121,666 - $135,184 
The starting salary for this position would be determined with consideration of the successful candidate’s relevant education and experience and would be in alignment with the provincial compensation reference plan.
Location: 1775 Willingdon Ave, Burnaby BC V5C6E3 (Hybrid)
Hours of Work: 08:30 to 16:30, Mon - Fri
Requisition # HCMS_E06275

 

What we do  
The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Create equity – Be courageous.  

Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services 

PHSA is committed to anti-racism and equity in our hiring and employment practices. With learning and compassion, we are addressing existing inequities and barriers throughout our systems. PHSA is seeking to create a diverse workforce and to establish an inclusive and culturally safe environment. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently excluded groups identified under the B.C. Human Rights Code. 

One of PHSA’s North Star priorities is to eradicate Indigenous-specific racism, which includes ongoing commitments to Indigenous recruitment and employee experience as well as dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya’k̓ula Team (Indigenous Recruitment & Employee Experience) for support at indigenous.employment@phsa.ca. 

Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and exclusion faced by Indigenous peoples. These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and title of BC First Nations and self-determination of all First Nations, Inuit and Métis communities. PHSA is mandated to uphold legislative obligations and provincial commitments found in the foundational documents  including the Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study. 

 

ATTN: PHSA Employees:

To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at http://internaljobs.phsa.ca  

Please note the internal job posting will no longer be accessible after the expiry date of April 28th, 2026. If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.

If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at internaljobshelpu@phsa.ca Please note regular business hours are Monday – Friday (excluding stats), 8:30am to 4:30pm. A Help Desk Representative will respond to your inquiry within 1-2 business days.