Salary Range: $69,218-$99,501/year. The starting salary for this position would be determined with consideration of the successful candidate’s relevant education and experience, and would be in alignment with the provincial compensation reference plan. Salary will be prorated accordingly for part time roles.

Job Summary:

In accordance with the Mission, Vision and Values, and strategic directions of Provincial Health Services Authority patient safety is a priority and a responsibility shared by everyone at PHSA, and as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.      

 

Reporting to the Director of P3 & Operations, Inter-Campus Operations department within the Provincial Health Services Authority (PHSA), the Media Production Coordinator has the responsibility for the coordination and production of high quality media resources.  The Coordinator is also responsible to ensure quality media services including recommending the purchase of studio equipment and on-site classroom media equipment, and supervising its installation, maintenance and providing instructional support for technicians and staff, as appropriate. The Coordinator also seeks opportunities at C&W and other PHSA agencies to provide technical and production services that contribute to the revenue requirement of the department.  The Media Production Coordinator coordinates and supervises the activities of Media Production and Services support personnel including on-call/contract media technicians, student assistants, and volunteers.

Scope and Complexity

• Using considerable creative, organizational and technical skills, the Media Production Coordinator provides consultation to clients in the planning, coordinating, supervising and producing video/multi-media productions as well as providing professional photography to support classroom teaching, e-learning, communication, public information and research needs of all departments and areas (such as the Child and Family Research Institute, Foundations, and other PHSA agencies).  
• The Coordinator has to be able to communicate with clients to understand their needs and goals and has to translate the client’s idea (such as a video program) into a program concept that will meet the desired outcomes.  The Coordinator develops and executes a workable plan for the production, including budgeting, determining resources needed and setting timelines.  The Coordinator must be able to provide clear direction on the script development, organize the production events, digital editing, and provide final versions.
• The Coordinator is working with clinical staff and physicians who rely on specific technical knowledge and expertise for decisions on media production and meeting room services that are appropriate to meet their goals and their budget.  As this position is unique within C&W, staff ability to rely on the Coordinator’s expertise is very important.  The consequences of error would include significant waste of resources and time, and inability to meet the needs of clinical programs.  Errors in technical support and service (such as recording events) may result in the inability for clients to meet their educational goals or present information effectively.
  
  

Communications

• The Coordinator must develop methods to ensure clear communication with clinical staff, educators and physicians to plan, develop and produce photos and videos that meet their needs for teaching students and staff, patients and families and for clinical records purposes.  
• The Coordinator must communicate with staff, physicians, etc. regarding their need for classroom/auditorium recordings, technical support for Grand Rounds, presentations and classes. The Coordinator also must provide clear written instructions and be able teach staff effectively on the use new classroom presentation equipment.
• The Coordinator must be an effective team player with other Inter-Campus Operations staff, educators, clinical staff, physicians, e-learning developers, etc. in the provision of high quality educational resources. Considerable tact and sensitivity is required in interactions with patients and families who are subjects of some videos and photos to create and maintain a safe and comfortable environment for them.
• The Coordinator communicates meeting room and studio needs with suppliers, in order to recommend purchases and provide appropriate equipment for the site. The Coordinator communicates with external users (such as other PHSA agencies, UBC faculty and staff, Foundations, etc.) regarding their need for onsite meeting room/auditorium recordings, technical support for events and meetings. The Coordinator must maintain contact with other industry professionals regarding industry standards, new technologies, etc.
  
  

Duties/Accountabilities

1. Plans and works collaboratively with management, medical staff, employees in all departments and other community members to promote patient and staff education through the use of current media technology.
2. Coordinates the production of medical, scientific, promotional and educational multimedia programs such as videos, cd-roms and DVD’s.  Production duties include project budgeting, planning, script writing, coordinating, studio and location lighting, directing participants, video taping, sound recording, editing, titling, compositing in addition to analog to digital conversions, media creation, duplication, labeling and graphic design.
3. Consults with the Director on interviewing and hiring technicians and supervises on-call/contract media service Digital Specialists as well as students on practicum placements from media study programs in educational institutions that are formally affiliated with the Provincial Health Services Authority.
4. Selects and utilizes a variety of professional video equipment such as digital/broadcast cameras, professional lighting and sound recording equipment, digital non-linear editing equipment and computers such as MAC and PCs.
5. Produces professional photographs to be used in educational applications, public relations patient records, scientific/medical publications, staff and public event coverage, utilizing a variety of professional digital and 35 mm cameras and professional electronic studio and location flash equipment.
6. Performs analog to digital conversions of existing media such as 35 mm slides, prints, negatives and videos to various digital formats.  Performs custom adjustment and digital manipulation of images using current photographic software.
7. Maintains standards of quality control by performing tasks such as training users on the correct operation of equipment available by loan or in the meeting rooms, providing technical support and troubleshooting when equipment is used at events.
8. Coordinates the recommendation, purchase, installation and maintenance of all media equipment for on-site meeting room. Provides instruction and instructional resources for users of new meeting room equipment
9. Responsible for inventory of all media and production hardware and software, and updating and maintaining inventory.
10. Assists the Director, Education Resources and Services with the budget process by recommending equipment and supply purchases to support media production and to meet classroom needs. As there is a revenue requirement for these services, the Coordinator must also seek revenue opportunities and assess pricing of services appropriately to meet revenue targets.
11. Continually reviews new media/production techniques/technologies, etc., for possible departmental upgrade and evaluates equipment when available from vendors through arranged vendor demonstration/in-services.
12. Makes recommendations to obtain technologies for meeting rooms to meet hospital needs in a cost efficient manner.
13. Develops new and/or modifies existing techniques such as production techniques, utilizing computer technology by performing tasks such as identifying area requiring development and/or modification, making recommendations and advising staff of changes upon implementation.
14. Assures appropriate permissions and/or copyright procedures are followed for all photos and productions.  Uses the appropriate Service Level agreement in all projects.
15. Upgrades professional knowledge and skills on a continual basis.
16. Performs other related duties as assigned.
    
    

Qualifications:

• Minimum qualifications include a diploma or degree from a recognized postsecondary institution in multimedia production plus five years recent related experience coordinating media productions or an equivalent combination of education, training and experience.
• Superior knowledge of computer and media hardware/software and production experience are essential.  
• As instructional videos or photography sometimes take place in clinical situations (such as in the operating room), knowledge and adherence to proper infection control and other procedures in these environments is required.
• Ability to recognize and set priorities, and to plan, coordinate and organize own work and the work of others.
• Expertise in planning, creating and supervising professional, high-quality media productions.
• Expertise trouble shooting in both PC and Mac platforms.
• Advanced knowledge in PC programs and Mac programs, expertise in providing technical classroom services, ability to work collaboratively with individuals who possess varying degrees of technical knowledge , ability to operate photo, video, editing and other equipment for professional results, ability and willingness to learn new technologies, ability to multitask in an environment with frequent interruptions, ability to communicate effectively both verbally and in writing, physical ability to carry out the duties of the position.